Customer Service Rep(05837) - 102 N. McClesky St.

📌 Core Information

🔹 Job Title: Customer Service Rep(05837) - 102 N. McClesky St.

🔹 Company: Domino's

🔹 Location: Boaz, Alabama, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Delivering exceptional customer service
• Creating a positive experience for guests
• Communicating effectively over the phone and in person
• Adhering to Domino’s service standards

ASSUMPTION: The role's emphasis is on customer service excellence, likely involving frequent guest interactions and problem-solving.

📋 Key Responsibilities

✅ Provide excellent customer service and ensure customer satisfaction.

✅ Communicate with guests both over the phone and in-person at the restaurant.

ASSUMPTION: This position might require additional tasks such as taking orders, handling transactions, and occasionally dealing with complaints.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in customer service preferred

Required Skills:

• Customer Service
• Communication
• Positive Attitude
• Energetic Voice
• Knowledge Retention
• Reliability

Preferred Skills:

• Experience with point of sale systems
• Basic food handling knowledge

ASSUMPTION: Basic communication skills and a friendly demeanor are crucial as initial qualifications might be flexible given the entry-level nature.

💰 Compensation & Benefits

Salary Range: Not specified; competitive wages mentioned.

Benefits:

• Paid training
• Flexible schedules
• Meal discounts
• Opportunities for advancement

Working Hours: 40 hours per week

ASSUMPTION: Benefits include opportunities for growth and competitive industry-standard wages.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees

Founded: 1960

Company Description:

• One of the world's leading companies in pizza delivery
• Innovative with focus on technology, e.g., voice-ordering apps
• Dedicated to delivering quality pizza across 90+ markets

Company Specialties:

• Pizza
• Sandwiches
• Marketing
• Technology
• Data Analytics

Company Website: Domino's Careers

ASSUMPTION: The environment is likely fast-paced and innovative, favoring creative and motivated individuals.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: Likely reports to shift manager or store manager

Work Arrangement: On-site at the restaurant

Growth Opportunities:

• Chance to advance to shift supervisor
• Potential path to franchise ownership
• Skill development in customer relations and operations

ASSUMPTION: The role provides a strong entry-level foundation with clear paths for career advancement.

🌍 Location & Work Environment

Office Type: Restaurant environment

Office Location(s): 102 N. McClesky St., Boaz, Alabama

Geographic Context:

• Located in a small town setting
• Close-knit community environment
• A stable local economy with community engagement

Work Schedule: Varied shifts with potential weekend and evening hours

ASSUMPTION: Working in a restaurant setting requires flexibility with hours and possibly catering to peak business times.

💼 Interview & Application Insights

Typical Process:

• Submit an application online
• Initial telephone screening
• In-person interview at the restaurant

Key Assessment Areas:

• Customer service skills
• Communication ability
• Positivity and enthusiasm

Application Tips:

• Highlight any customer service experience
• Emphasize reliability and teamwork
• Show enthusiasm for working in a fast-paced environment

ATS Keywords: Customer Service, Communication, Flexibility, Reliability

ASSUMPTION: The application process prioritizes candidates who demonstrate energy, reliability, and earnestness in customer service.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone systems for taking orders
• Company-specific training modules

ASSUMPTION: Familiarity with basic tech tools and willingness to learn new systems are assumed helpful.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality service
• Passion for innovation
• Focus on community and customer satisfaction

Work Style:

• Team-oriented approach
• Fast-paced and dynamic
• Customer-first mindset

Self-Assessment Questions:

• Do you enjoy working with the public?
• Can you maintain energy in a fast-paced environment?
• Are you open to flexible scheduling?

ASSUMPTION: A strong cultural fit would be someone eager to learn, adaptable, and align with team-focused goals.

⚠️ Potential Challenges

• Managing stressful situations during peak hours
• Balancing multiple tasks simultaneously
• Adapting quickly to changes in staff or operational needs
• Maintaining a positive attitude under pressure

ASSUMPTION: Applicants should be prepared for high-stress scenarios typical of high-demand service environments.

📈 Similar Roles Comparison

• Customer service roles in retail might have different operational paces
• Hospitality roles may emphasize more face-to-face client interaction
• Similar positions in other fast-food chains could offer different advancement opportunities

ASSUMPTION: Comparative roles may differ primarily in pace and structure of growth opportunities.

📝 Sample Projects

• Role-playing customer service scenarios
• Training modules on product knowledge
• Participating in community promotional events

ASSUMPTION: Hands-on training and community involvement may be prevalent for practical learning.

❓ Key Questions to Ask During Interview

• What does a typical shift look like?
• How does the team handle high-stress periods?
• What are the most challenging aspects of this role?
• What opportunities for growth exist within the company?
• How does the restaurant manage customer feedback?

ASSUMPTION: Asking thoughtful questions about growth, team dynamics, and stress management can show proactive interest in the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a telephone screening
• Be ready for an in-person interview
• Demonstrate flexibility with scheduling during the process
• Ask questions about training and advancement opportunities

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.