Customer Service Rep(05954) - 1091 Gluckstadt Rd

📌 Core Information

🔹 Job Title: Customer Service Rep(05954) - 1091 Gluckstadt Rd

🔹 Company: Domino's

🔹 Location: Madison, Mississippi, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting directly with customers to assist with orders and inquiries.
• Maintaining cleanliness and sanitation of the store environment.
• Operating equipment necessary for order processing and preparation.
• Contributing to a positive, energetic atmosphere for both customers and team members.

ASSUMPTION: The role requires providing excellent customer service and maintaining brand standards of cleanliness and professionalism.

📋 Key Responsibilities

✅ Provide a fun, happy, and exciting environment for customers while taking orders.

✅ Uphold and represent the Domino's brand image.

✅ Ensure cleanliness and sanitation in the store.

✅ Engage in preparation and production of food items.

✅ Utilize time management and multitasking skills in a fast-paced environment.

✅ Operate all store equipment proficiently.

✅ Support technological advancements within the pizza industry.

✅ Take ownership in resolving customer problems.

ASSUMPTION: The responsibilities involve direct customer interactions and require operating various store equipment.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of relevant experience

Required Skills:

• Strong communication skills
• Basic math skills
• Ability to multitask effectively

Preferred Skills:

• Experience in customer service environments
• Familiarity with inventory management

ASSUMPTION: Basic educational requirements are not specified, but soft skills and a customer-focused attitude are crucial.

💰 Compensation & Benefits

Salary Range: Not specified; competitive pay mentioned

Benefits:

• Flexible working hours
• Product discounts
• Medical, dental, and vision insurance (coverage condition applied)
• 401K program availability

Working Hours: Variable with potential for minimum 30+ hours per week

ASSUMPTION: Benefits apply conditionally, often linked to average hours worked per week.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focused on pizza delivery, leveraging technology to enhance customer service.

Company Size: 10,001+ employees, offering a wide range of opportunities for career growth.

Founded: 1960, with a robust history in revolutionizing pizza delivery and service.

Company Description:

• Innovation-driven with a strong focus on technology
• Global presence with approximately 17,100 stores
• Committed to community involvement and employee development

Company Specialties:

• Pizza
• Technology innovation
• Marketing and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's utilizes its large workforce and industry position to promote innovation and employee growth.

📊 Role Analysis

Career Level: Entry-level, suitable for those beginning in customer service.

Reporting Structure: Reports to shift or store manager, depending on store hierarchy.

Work Arrangement: Full-time, variable hours, on-site presence required.

Growth Opportunities:

• Opportunities to advance into management roles
• Development through training programs
• Pathway to store ownership

ASSUMPTION: Entry-level role with potential for career development into higher management.

🌍 Location & Work Environment

Office Type: Retail store with customer-facing operations

Office Location(s): 1091 Gluckstadt Rd, Madison, Mississippi

Geographic Context:

• Located in a community-oriented area
• A strong emphasis on local engagement and service
• A vibrant work environment within a fast-paced industry

Work Schedule: Variable hours with potential for flexible scheduling

ASSUMPTION: A dynamic environment focused on customer interaction and service efficiency.

💼 Interview & Application Insights

Typical Process:

• Submit online application
• Initial phone screening
• In-person interview

Key Assessment Areas:

• Customer service skills
• Problem-solving abilities
• Communication and teamwork

Application Tips:

• Emphasize customer interaction experience
• Highlight multitasking abilities
• Prepare to discuss a flexible work approach

ATS Keywords: Customer service, communication, teamwork, problem-solving

ASSUMPTION: Emphasis on customer service proficiency and ability to adapt in a fast-paced environment.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Order management software
• Health and safety compliance tools

ASSUMPTION: Role involves use of standard retail and customer service technologies.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Innovation and continuous improvement
• Community and employee development

Work Style:

• Team-oriented and collaborative
• Flexible and adaptive
• Customer-centered and proactive

Self-Assessment Questions:

• Am I comfortable working in a dynamic environment?
• Can I multitask effectively under pressure?
• Do I enjoy interacting with and helping customers?

ASSUMPTION: The role is suited for individuals who thrive in collaborative, customer-focused settings.

⚠️ Potential Challenges

• Maintaining efficiency during peak hours
• Handling difficult customer interactions
• Balancing multiple tasks simultaneously
• Adapting to technology and process changes

ASSUMPTION: Challenges often stem from fast-paced environments and evolving customer service needs.

📈 Similar Roles Comparison

• Similar opportunities in other quick-service restaurants
• Customer service roles in retail environments
• Entry-level positions with upward mobility in hospitality

ASSUMPTION: Differences may arise in company culture, benefits, and opportunities for advancement.

📝 Sample Projects

• Implementing new customer feedback strategies
• Participating in local marketing events
• Collaborating on store redesign for improved service

ASSUMPTION: Projects may vary based on store goals and community engagement initiatives.

❓ Key Questions to Ask During Interview

• How does Domino's support employee development?
• What does a typical day look like for a CSR?
• What are the key challenges faced by team members here?
• How does Domino's engage with the local community?
• What technological resources are available to assist with customer service?

ASSUMPTION: Questions focus on personal growth, day-to-day tasks, and community involvement.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Be prepared for a possible initial phone screening
• Research Domino's company culture and values
• Practice common customer service interview questions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.