Customer Service Rep(05955) - 8046 Hwy. 51 North

📌 Core Information

🔹 Job Title: Customer Service Rep(05955) - 8046 Hwy. 51 North

🔹 Company: Domino's

🔹 Location: Southaven, Mississippi, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service by taking and processing orders.
• Preparing pizza and related food products according to standard procedures.
• Ensuring cleanliness and maintenance of the store and equipment.
• Operating store equipment effectively and efficiently.

ASSUMPTION: The job overview highlights flexibility in work schedules, suggesting opportunities for both full-time and part-time roles suitable for students or those seeking additional income.

📋 Key Responsibilities

✅ Operate all equipment and ensure proper handling of food ingredients.

✅ Stock ingredients and manage inventory efficiently.

✅ Handle telephone and in-person orders with professionalism.

✅ Maintain the cleanliness of the store and ensure all safety standards are met.

ASSUMPTION: Responsibilities cover entry-level tasks in food preparation and customer service, assuming employees will require on-the-job training and support.

🎯 Required Qualifications

Education: Not specified

Experience: Not required; entry-level position suitable for beginners.

Required Skills:

• Basic math skills
• Effective verbal and written communication skills
• Ability to work under varying temperature conditions

Preferred Skills:

• Previous experience in customer service
• Experience with cash handling and inventory management

ASSUMPTION: The role does not specify educational requirements, suggesting formal education is less important than interpersonal and basic operational skills.

💰 Compensation & Benefits

Salary Range: Not specified, typical for similar roles would be competitive hourly wages.

Benefits:

• Flexible scheduling, including part-time and full-time options
• Opportunities for career advancement
• Training and skill development

Working Hours: 40 hours per week with flexible scheduling available.

ASSUMPTION: The role provides a flexible schedule, ideal for individuals needing to balance other commitments like school or a second job.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on pizza delivery.

Company Size: 10,001+ employees, providing a wide network and numerous opportunities for mobility.

Founded: 1960

Company Description:

• Recognized as a leading public restaurant brand worldwide.
• Known for innovation in technology and menu offerings.
• Strong market presence with over 17,100 stores globally.

Company Specialties:

• Pizza and Sandwiches
• Technology and Data Analytics
• Marketing and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's expansive employee base and global reach imply robust career growth opportunities for driven individuals.

📊 Role Analysis

Career Level: Entry-level with potential for advancement.

Reporting Structure: Reports to store manager or duty manager during shifts.

Work Arrangement: Primarily in-store with defined working areas.

Growth Opportunities:

• Progression to managerial roles within the store.
• Potential franchise ownership for highly successful employees.
• Career development through corporate roles within Domino's.

ASSUMPTION: The role is a stepping stone within the organization for those who exhibit strong customer service skills and leadership potential.

🌍 Location & Work Environment

Office Type: Store environment equipped for food preparation and customer interaction.

Office Location(s): Southaven, Mississippi; part of a global network of Domino's locations.

Geographic Context:

• Located on Highway 51 North, accessible to local community members.
• Part of the larger Memphis metropolitan area, providing a significant customer base.
• Vibrant area with commercial activity and dining options, enhancing foot traffic.

Work Schedule: Flexible hours around a 40-hour workweek, accommodating day and night shifts.

ASSUMPTION: Being part of a bustling commercial environment, employees will experience varied customer interactions.

💼 Interview & Application Insights

Typical Process:

• Submit an online application.
• Initial phone screening for eligible candidates.
• Face-to-face interview with store management.

Strong emphasis on personality and cultural fit.

Key Assessment Areas:

• Customer service aptitude
• Problem-solving skills
• Ability to work in a team

Application Tips:

• Highlight any previous customer service experience.
• Demonstrate flexibility with scheduling preferences.
• Prepare to discuss your ability to handle stressful situations and multitask.

ATS Keywords: Customer Service, Communication, Teamwork, Adaptability, Multitasking, Basic Math

ASSUMPTION: The hiring process will value enthusiasm and the capability to work in high-demand environments over extensive experience.

🛠️ Tools & Technologies

• Point of Sale (POS) Systems
• Basic kitchen equipment: ovens, dough mixers
• Telephone and communication devices

ASSUMPTION: Candidates are expected to learn and adapt to store-specific technologies quickly, with training provided as necessary.

👔 Cultural Fit Considerations

Company Values:

• Commitment to excellence in customer service
• Value diversity and inclusion
• Promote a fun and friendly work atmosphere

Work Style:

• Proactive and responsive to varying customer demands
• Team-oriented with a collaborative spirit
• Ability to maintain poise in fast-paced settings

Self-Assessment Questions:

• Am I comfortable working a variety of shifts, including nights and weekends?
• Can I handle customer requests in a professional and efficient manner?
• Am I willing to learn and grow within the company?

ASSUMPTION: The cultural fit at Domino's involves enjoying a vibrant food service atmosphere and valuing customer interactions.

⚠️ Potential Challenges

• Maintaining energy and focus during peak business hours
• Adapting to temperature changes in different working areas
• Balancing multiple tasks simultaneously
• Handling diverse customer needs and expectations

ASSUMPTION: New hires may find the fast-paced environment demanding, requiring strong adaptability and stress management skills.

📈 Similar Roles Comparison

• Similar roles in retail offer less emphasis on food safety and preparation.
• Customer service positions in other industries may not require the same level of physical flexibility.
• Roles within the restaurant industry often present faster promotion opportunities compared to other sectors.

ASSUMPTION: Job seekers comparing roles should consider personal career goals, especially with the potential for advancement in Domino's.

📝 Sample Projects

• Implementing a new customer service protocol to improve efficiency.
• Participating in team-based initiatives to enhance store operations.
• Contributing to marketing efforts by promoting new menu items.

ASSUMPTION: Projects are likely team-driven with a focus on operational improvements and customer satisfaction.

❓ Key Questions to Ask During Interview

• What does a typical day look like in this role?
• How does Domino's support career growth from entry-level to higher positions?
• What are the main challenges faced by customer service representatives here?
• How is performance evaluated and success measured?
• What training or support does the company offer to new hires?

ASSUMPTION: Questions should focus on career development opportunities and clarifying job expectations to ensure alignment with personal objectives.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experiences.
• Complete any required assessments or questionnaires during the application process.
• Follow up with a call to confirm application receipt and express enthusiasm.
• Ensure contact information is up-to-date for potential interview scheduling.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.