Customer Service Rep(05969) - 1150 E. Peace St.

📌 Core Information

🔹 Job Title: Customer Service Rep(05969) - 1150 E. Peace St.

🔹 Company: Domino's

🔹 Location: Canton, Mississippi, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Serving as the face of Domino's to customers with excellent service
• Communicating effectively during order processing and preparation
• Performing operational tasks in a fast-paced environment
• Maintaining cleanliness and organization within the store

ASSUMPTION: This role likely requires flexibility in working hours, given the nature of the service industry and the need to accommodate peak customer times.

📋 Key Responsibilities

✅ Operate all store equipment

✅ Prepare products and stock ingredients

✅ Receive and process telephone orders

✅ Maintain cleanliness of the facility

✅ Take inventory and complete related paperwork

ASSUMPTION: Responsibilities imply a hands-on, dynamic work environment where adaptability and teamwork are key to success.

🎯 Required Qualifications

Education: Not specified

Experience: Not specified

Required Skills:

• Customer Service
• Communication
• Basic Mathematics

Preferred Skills:

• Inventory Management
• Cash Handling

ASSUMPTION: The role is suitable for those with entry-level experience, focusing on core interpersonal and operational skills.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Flexible scheduling to accommodate personal needs
• Opportunities for career advancement within Domino's
• Training and development on the job

Working Hours: Approximately 40 hours per week with potential for part-time scheduling

ASSUMPTION: While specific salary details are not provided, role may offer competitive hourly rates typical of the food service industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; active in pizza delivery and more

Company Size: 10,001+ employees, indicating a large-scale operation

Founded: 1960, offering a strong legacy in the pizza industry

Company Description:

• Domino's operates over 17,100 stores worldwide
• Pioneers in technology integration within the food industry
• Known for innovation and a fun work environment

Company Specialties:

• Pizza
• Marketing
• Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's values innovation and customer service, making it an exciting work environment for those interested in these areas.

📊 Role Analysis

Career Level: Entry-level with opportunities for advancement

Reporting Structure: Reports to store management

Work Arrangement: On-site

Growth Opportunities:

• Advancement to management roles
• Potential transition to franchise ownership
• Skill development in customer service and operations

ASSUMPTION: Extensive growth opportunities align with Domino's track record of promoting from within, especially for motivated individuals.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Canton, Mississippi

Geographic Context:

• Community-focused operations
• Potential for seasonal variations in workload
• Local engagement with customers

Work Schedule: Includes both day and night shifts, with a focus on peak "hungry" hours

ASSUMPTION: This location likely participates in community events and local marketing initiatives given Domino's focus on neighborhood connections.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial screening call
• In-person interview with store management

Key Assessment Areas:

• Communication skills
• Customer service aptitude
• Operational task management

Application Tips:

• Highlight any previous experience in customer service
• Demonstrate a willingness to learn and adapt
• Prepare to discuss availability and scheduling flexibility

ATS Keywords: Customer Service, Sales, Communication Skills, Teamwork

ASSUMPTION: The application process is streamlined to identify candidates who align well with Domino's customer-centric culture.

🛠️ Tools & Technologies

• Order processing systems
• Communication devices (telephone, intercoms)
• Operational equipment (ovens, coolers)

ASSUMPTION: Competence in basic computer systems is likely advantageous for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer Focus
• Diversity and Inclusion
• Innovation

Work Style:

• Team-oriented
• Fast-paced
• Focus on quality control

Self-Assessment Questions:

• Am I comfortable working in a team environment?
• Can I handle high-pressure situations with ease?
• Do I have a passion for customer service?

ASSUMPTION: Given the dynamic nature of the fast-food industry, employees would thrive with strong communication and interpersonal skills.

⚠️ Potential Challenges

• Handling multiple orders during peak times
• Working in high temperature areas (ovens)
• Maintaining accuracy during fast-paced operations
• Ensuring consistent quality of service

ASSUMPTION: Challenges are typical of food service roles where volume and speed are critical.

📈 Similar Roles Comparison

• Customer Service Associate - similar skill sets and customer interaction
• Sales Assistant - focus on fulfilling orders and customer satisfaction
• Retail Clerk - comparable job duties and operational tasks

ASSUMPTION: Comparable roles often provide valuable experience for future opportunities in food service or retail sectors.

📝 Sample Projects

• Leading a team shift to improve order turnaround times
• Implementing a new system for inventory tracking
• Organizing a local promotional event with the store manager

ASSUMPTION: Projects focus on operational efficiency and community engagement as essential components of this role.

❓ Key Questions to Ask During Interview

• What are the scheduling expectations for this role?
• How is performance evaluated for customer service reps?
• Can you describe a typical career trajectory within Domino's?
• What kind of training will be provided to new employees?
• What measures are in place to ensure the safety of employees?

ASSUMPTION: Questions should focus on gaining clarity on role expectations and growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume to highlight relevant customer service experience
• Practice answering common interview questions
• Research Domino's company culture and recent initiatives
• Be ready to discuss your flexible availability during the interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.