Customer Service Rep(06019) - 312 W Cedar St

📌 Core Information

🔹 Job Title: Customer Service Rep (06019) - 312 W Cedar St

🔹 Company: Domino's

🔹 Location: Rawlins, Wyoming, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service during phone and in-person interactions
• Ensuring efficient order processing for pizza and other menu items
• Maintaining store cleanliness and order accuracy
• Supporting team operations during peak hours

ASSUMPTION: The job requires high energy and flexibility to work during busy evenings and weekends, typical for the fast-food industry.

📋 Key Responsibilities

✅ Taking and processing orders via phone and in-store

✅ Preparing food products according to company standards

✅ Managing inventory and stocking ingredients as needed

✅ Operating necessary equipment safely

✅ Maintaining a clean and organized work environment

✅ Handling cash and processing transactions accurately

ASSUMPTION: Responsibilities emphasize multitasking and efficient customer service, crucial for fast-paced environments.

🎯 Required Qualifications

Education: Minimum age requirement of 16 years; no specific educational qualifications mentioned

Experience: None required, 0-2 years in similar roles preferred

Required Skills:

• Strong communication and interpersonal skills
• Basic math and computer skills
• Ability to work in varying environmental conditions

Preferred Skills:

• Experience in food service or customer service roles
• Time management and organizational skills

ASSUMPTION: The role is suitable for entry-level candidates looking to gain experience in customer service.

💰 Compensation & Benefits

Salary Range: Not specified, typically aligns with entry-level rates in the fast-food industry

Benefits:

• Employee discounts on menu items
• Flexible scheduling opportunities
• Potential for advancement within the company

Working Hours: Approximately 40 hours a week, with flexibility based on store needs

ASSUMPTION: Compensation might include performance-based raises or bonuses, customary in many Domino’s locations.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on pizza delivery

Company Size: 10,001+ employees, providing vast opportunities for career growth

Founded: 1960 in Ann Arbor, MI

Company Description:

• Leader in technology innovations, such as voice-ordering apps
• Committed to high-quality products and customer service
• Offers a dynamic and fun work environment

Company Specialties:

• Pizza
• Digital and technology advancements
• Data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's emphasis on technological advancement and customer engagement reflects its dedication to innovation.

📊 Role Analysis

Career Level: Entry-level, suitable for those new to customer service or food industry roles

Reporting Structure: Reports to store manager or shift supervisor

Work Arrangement: On-site, in-store operations

Growth Opportunities:

• Potential advancement to supervisory roles
• Opportunities to transition to delivery driver roles
• Pathways to store management or corporate operations

ASSUMPTION: The role can serve as a stepping stone for long-term careers in food service management.

🌍 Location & Work Environment

Office Type: Casual, retail environment

Office Location(s): 312 W Cedar St, Rawlins, Wyoming

Geographic Context:

• Located in a small town with opportunities for local engagement
• The store acts as a community hub, attracting diverse customers
• Typical small-town lifestyle with peaks during weekends and events

Work Schedule: Flexible, including evenings, weekends, and potentially holidays

ASSUMPTION: The location and environment suit individuals seeking steady, community-oriented roles.

💼 Interview & Application Insights

Typical Process:

• Initial application submission via online portal
• In-person or virtual interview with store manager
• Skills assessment, likely involving situational judgment questions

Key Assessment Areas:

• Customer service aptitude
• Ability to work under pressure
• Problem-solving skills

Application Tips:

• Highlight previous customer service experience
• Emphasize availability for varied shifts
• Demonstrate enthusiasm for the brand and service role

ATS Keywords: Customer service, order processing, teamwork, communication skills

ASSUMPTION: The interview process is designed to assess both suitability and alignment with company values.

🛠️ Tools & Technologies

• Standard POS systems for order management
• Telephone and digital communication tools
• Ovens and kitchen equipment

ASSUMPTION: Familiarity with basic kitchen equipment and technology aids swift adaptation.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Promotion of diversity and inclusion
• Focus on teamwork and growth

Work Style:

• Adaptable to changing environments
• Team-oriented yet independently driven
• Proactive and responsive to customer needs

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy meeting and interacting with new people?
• Can I maintain accuracy and efficiency under pressure?

ASSUMPTION: The role demands individuals who thrive in team environments and are customer-focused.

⚠️ Potential Challenges

• Handling high-pressure situations during peak hours
• Maintaining accuracy in busy environments
• Adapting to varying temperature conditions
• Balancing physical demands of the role

ASSUMPTION: Candidates should be prepared for a physically and mentally challenging role.

📈 Similar Roles Comparison

• Compared to delivery roles, less time on the road
• More customer interaction than kitchen-exclusive positions
• Greater operational responsibilities than entry-level food prep roles

ASSUMPTION: This role offers a blend of customer service and operational tasks, differing from delivery-only positions.

📝 Sample Projects

• Participating in store promotional activities
• Assisting with new menu rollout initiatives
• Contributing to team meetings on process improvements

ASSUMPTION: Projects and tasks emphasize collaborative and promotional aspects of the role.

❓ Key Questions to Ask During Interview

• What qualities make someone successful in this role?
• Can you describe a typical workday for a Customer Service Rep?
• How does the team handle peak hours?
• What opportunities for advancement are available?
• How does Domino's support career growth within the company?

ASSUMPTION: Candidates should inquire about growth opportunities and team dynamics to ensure alignment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant skills and experience
• Apply early to stand out among applicants
• Follow up with the hiring manager for additional inquiries
• Prepare for the interview by rehearsing common customer service scenarios

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.