Customer Service Rep(06034) - 840 Warrenton Rd

📌 Core Information

🔹 Job Title: Customer Service Rep(06034) - 840 Warrenton Rd

🔹 Company: Domino's

🔹 Location: Fredericksburg, Virginia, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers via phone to provide excellent service
• Performing various store maintenance and cleaning tasks
• Organizing store deliveries and equipment
• Supporting food preparation and packaging

ASSUMPTION: While the job description indicates a broad range of tasks, it emphasizes teamwork and diverse responsibilities typical for entry-level customer service roles in fast-paced environments.

📋 Key Responsibilities

✅ Answering the phone and assisting customers promptly

✅ Performing cleaning tasks including the parking lot, windows, and store interiors

✅ Organizing deliveries and managing store equipment efficiently

✅ Completing food prep, trash disposal, dishwashing, and box folding

ASSUMPTION: The listed responsibilities suggest a dynamic and varied role suitable for individuals comfortable with multitasking in a fast-paced environment.

🎯 Required Qualifications

Education: Not specified

Experience: Suitable for entry-level candidates with 0-2 years of relevant experience

Required Skills:

• Customer Service
• Cleaning
• Organization
• Food Preparation
• Phone Handling

Preferred Skills:

• Previous experience in a similar retail or hospitality role
• Basic knowledge of Domino’s product offerings

ASSUMPTION: Given the entry-level nature of the position, there are no specified educational requirements. Skills are largely practical and service-oriented.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Employee discounts on menu items
• Flexible scheduling
• Opportunities for advancement within the company

Working Hours: 40 hours per week

ASSUMPTION: Typical benefits for entry-level roles at Domino's include discounts and scheduling flexibility, though compensation specifics are not provided.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - a sector involving significant customer interaction and service delivery.

Company Size: 10,001+ employees, offering numerous opportunities for career growth and development.

Founded: 1960

Company Description:

• Recognized as a top global pizza brand, leading in innovation and customer service.
• Over 17,100 stores in more than 90 markets worldwide.
• Pioneering in digital commerce and technology-based customer service solutions.

Company Specialties:

• Pizza and food product innovation
• Marketing and technology integration
• Data analytics for enhanced customer experience

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company’s size and longevity suggest stability and a strong foundation for employees, with advancements in technology and service offerings driving continued brand success.

📊 Role Analysis

Career Level: Entry-level, ideal for those starting their career in customer service or retail.

Reporting Structure: Likely reports to a store manager or shift supervisor.

Work Arrangement: On-site position requiring presence at the Fredericksburg location.

Growth Opportunities:

• Advancement to managerial roles based on performance
• Training opportunities to enhance service and leadership skills
• Potential for cross-departmental experiences to broaden knowledge

ASSUMPTION: This role offers foundational customer service experience with pathways to managerial positions depending on performance and company growth dynamics.

🌍 Location & Work Environment

Office Type: In-store retail environment with customer-facing responsibilities.

Office Location(s): 840 Warrenton Rd, Fredericksburg, VA

Geographic Context:

• Located in a busy retail area with a diverse customer base
• Accessible location for regional clientele
• Opportunities to engage with local community events and promotions

Work Schedule: 40-hour workweek with potential evening and weekend shifts

ASSUMPTION: The business operates within a retail hub, providing a lively work environment driven by customer service excellence and local community interaction.

💼 Interview & Application Insights

Typical Process:

• Submit an online application through the company's career portal
• Preliminary phone screening by HR
• In-person interview with store management

Key Assessment Areas:

• Customer service skills
• Ability to work in a team environment
• Flexibility and adaptability under pressure

Application Tips:

• Highlight any customer-facing experience you have
• Demonstrate enthusiasm for teamwork and fast-paced environments
• Research Domino’s mission and values to align your application with their brand

ATS Keywords: Customer service, teamwork, adaptability, phone etiquette, retail

ASSUMPTION: The interview process likely emphasizes practical skills in customer service and alignment with Domino's team-oriented culture.

🛠️ Tools & Technologies

• Point of Sale (POS) Systems
• Telephone order management systems
• Basic food preparation tools

ASSUMPTION: The position requires familiarity with retail technology systems to handle orders efficiently and ensure a high level of service.

👔 Cultural Fit Considerations

Company Values:

• Teamwork and collaboration
• Customer satisfaction
• Continuous improvement and innovation

Work Style:

• Hands-on and proactive
• Customer-focused and results-driven
• Adaptable to changing environments and tasks

Self-Assessment Questions:

• Am I comfortable working in a fast-paced, dynamic retail setting?
• Do I enjoy interacting with customers and delivering excellent service?
• Am I willing to learn and perform various store-related tasks?

ASSUMPTION: The company's culture encourages a proactive approach to customer service, expecting employees to actively contribute to a positive customer experience.

⚠️ Potential Challenges

• Managing multiple tasks during peak business hours
• Maintaining high levels of customer service amidst operational duties
• Adapting to scheduled shifts that may include evenings and weekends
• Handling customer complaints or queries effectively

ASSUMPTION: These challenges are typical in retail service roles where multitasking and customer interaction are key components of the job.

📈 Similar Roles Comparison

• Similar customer service roles often require multitasking skills and flexibility
• Comparable positions may involve significant customer interaction in various industries such as fast food, retail, and hospitality
• Salaries and responsibilities might vary depending on company size and location

ASSUMPTION: The role is competitive with other entry-level customer service jobs, offering a worthwhile start for those seeking growth in retail environments.

📝 Sample Projects

• Organizing a special customer promotion event
• Participating in store inventory management
• Assisting in the rollout of a new menu item

ASSUMPTION: Projects will generally be store-focused, enhancing customer experience and supporting operational improvements.

❓ Key Questions to Ask During Interview

• What training opportunities are available for career development?
• How does Domino's define success within the customer service team?
• What are the typical career progression paths in this role?
• How does the store foster teamwork and employee morale?
• What is the most challenging aspect of this position?

ASSUMPTION: These questions are designed to give candidates a better understanding of the role, the team's dynamics, and opportunities for growth.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service skills
• Prepare a tailored cover letter emphasizing enthusiasm for the position
• Be ready to discuss your experiences in a fast-paced, customer-focused setting
• Prepare questions to ask the interviewer to demonstrate your interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.