Customer Service Rep(06035) - 804 N Federal Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(06035) - 804 N Federal Blvd

🔹 Company: Domino's

🔹 Location: Riverton, Wyoming, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service to ensure customer satisfaction.
• Preparing and organizing food products per Domino's standards.
• Operating store equipment and handling cash transactions accurately.
• Maintaining cleanliness and hygiene of work areas.

ASSUMPTION: The job overview emphasizes flexibility in scheduling to accommodate various lifestyles and the opportunity for career advancement. This is inferred from the casual tone and mention of growth opportunities.

📋 Key Responsibilities

✅ Taking and processing orders via phone and in person

✅ Preparing pizzas and other menu items following established guidelines

✅ Maintaining store cleanliness and conducting daily cleaning routines

✅ Stocking ingredients, managing inventory, and completing related paperwork

✅ Handling cash transactions and making correct monetary changes

ASSUMPTION: Responsibilities include standard retail functions critical for customer satisfaction, inferred from the focus on customer service and store operations.

🎯 Required Qualifications

Education: At least 16 years of age

Experience: 0-2 years, no specific past experience required

Required Skills:

• Strong verbal and written communication skills
• Basic math and cash handling abilities
• Interpersonal and teamwork skills

Preferred Skills:

• Prior experience in a customer service or retail environment
• Ability to multitask effectively in a fast-paced setting

ASSUMPTION: The listing suggests that skills in communication and basic math are essential, likely due to frequent customer interactions and cash transactions.

💰 Compensation & Benefits

Salary Range: Not specified; typical entry-level customer service wages in the region can be expected

Benefits:

• On-the-job training and orientation
• Flexible work schedules
• Opportunities for career advancement within the company

Working Hours: 40 hours per week, flexible scheduling available

ASSUMPTION: Benefits include career advancement and flexible scheduling, inferred from the job's emphasis on growth and work-life balance.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in pizza delivery and related services

Company Size: 10,001+ employees, offering stability and diverse career paths

Founded: 1960

Company Description:

• Known as a leading brand in pizza delivery across the globe
• Innovative in technology, including app-based services
• Strong focus on team collaboration and customer satisfaction

Company Specialties:

• Pizza and sandwich innovation
• Digital marketing and technology integration
• Data analytics for business insights

Company Website: Domino's Careers

ASSUMPTION: Domino's emphasizes innovation and customer service, suggested by its prominence in digital offerings and market presence.

📊 Role Analysis

Career Level: Entry-level position suitable for individuals beginning their career

Reporting Structure: Reports to store manager or shift lead

Work Arrangement: On-site role requiring presence in the store

Growth Opportunities:

• Potential to advance to management roles
• Opportunities for starting your own Domino's franchise
• Access to training programs to develop new skills

ASSUMPTION: Growth is a priority, inferred from references to many senior managers starting at entry-level positions.

🌍 Location & Work Environment

Office Type: Store-based environment with customer-facing operations

Office Location(s): Located in Riverton, Wyoming at 804 N Federal Blvd

Geographic Context:

• Located in a community-focused area, ideal for local hires
• Accessibility for customers in the Riverton region
• Opportunities to engage with a diverse customer base

Work Schedule: Varies based on store needs, including weekends and evening shifts

ASSUMPTION: The work environment is typical of a retail food service setting, involving direct customer interaction and teamwork.

💼 Interview & Application Insights

Typical Process:

• Submit application through the company website
• Initial phone screening with HR or hiring manager
• In-person interview at the store

Key Assessment Areas:

• Customer service aptitude
• Problem-solving abilities
• Teamwork and communication skills

Application Tips:

• Highlight any previous customer service experience
• Demonstrate availability for flexible scheduling
• Show willingness to learn and grow within the company

ATS Keywords: Customer Service, Communication, Teamwork, Cash Handling, Sales

ASSUMPTION: The application process includes standard retail interview practices, inferred from the industry norm.

🛠️ Tools & Technologies

• Point of sale (POS) systems
• Telephone and communication devices
• Food preparation equipment

ASSUMPTION: Tools are industry-standard for fast food environments, including technology for efficient service.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Dedication to teamwork and camaraderie
• Focus on innovation and improvement

Work Style:

• Fast-paced and customer-focused
• Requires adaptability and quick decision-making
• Emphasizes collaboration and support among team members

Self-Assessment Questions:

• Can I work effectively in a fast-paced environment?
• Am I comfortable interacting with customers regularly?
• Do I have the ability to work collaboratively?

ASSUMPTION: The company's culture is built around rapid service and innovation, inferred from its industry reputation.

⚠️ Potential Challenges

• Demanding work environment with strict quality standards
• Handling adverse weather conditions for certain outdoor tasks
• Managing sudden changes in temperature within the store
• Physical demands such as lifting and long periods of standing

ASSUMPTION: Challenges align with standard fast food industry roles, where physical and customer service demands are high.

📈 Similar Roles Comparison

• Compared to entry-level retail roles, involves direct customer interaction
• Offers more growth opportunities compared to typical retail jobs
• Includes both food preparation and cashier duties, versus specialized tasks

ASSUMPTION: Similar roles in the industry have parallels in customer service but differ in growth potential, inferred from on-the-job advancement opportunities noted.

📝 Sample Projects

• Implementing a customer satisfaction survey process
• Developing a new in-store organizational system for efficiency
• Participating in local community events to promote the store

ASSUMPTION: Projects focus on improving operational efficiency and community engagement, aligned with the company's customer-centric approach.

❓ Key Questions to Ask During Interview

• What does training look like for new hires?
• How does Domino's support career growth for its employees?
• What are the most successful qualities of team members at this store?
• How is performance typically evaluated in this role?
• What community engagement opportunities does the store participate in?

ASSUMPTION: Questions are framed to gain insight into professional development and organizational culture, reflecting candidate interest in long-term engagement.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Complete any required pre-employment assessments
• Prepare for the phone screening by revisiting past work experiences
• Be ready to showcase customer service skills during the in-person interview
• Follow up with the hiring manager if no response is received within two weeks

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.