Customer Service Rep(06059) - 175 N. 4th St

📌 Core Information

🔹 Job Title: Customer Service Rep (06059) - 175 N. 4th St

🔹 Company: Domino's

🔹 Location: Lander, Wyoming, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 Years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service in person and over the phone
• Preparing food items and ensuring quality standards
• Maintaining cleanliness and organization in the work environment
• Operating necessary equipment and taking inventory

ASSUMPTION: This role requires flexibility in scheduling to accommodate peak hours, including weekends and potentially holidays, which is common in the food service industry.

📋 Key Responsibilities

✅ Take and process customer orders accurately

✅ Prepare and bake pizza and other menu items

✅ Keep the store clean and sanitary

✅ Operate equipment and restock ingredients as necessary

ASSUMPTION: The responsibilities involve significant interaction with customers, necessitating effective communication and interpersonal skills.

🎯 Required Qualifications

Education: Not specified, but basic education typically required for similar roles

Experience: 0-2 years in customer service or similar environment

Required Skills:

• Customer Service
• Basic Math Skills
• Communication Skills

Preferred Skills:

• Previous experience in food preparation
• Cash Handling

ASSUMPTION: The job likely favors applicants with basic computer skills due to order processing duties.

💰 Compensation & Benefits

Salary Range: Not specified, but typically based on local minimum wage and equivalent roles

Benefits:

• Flexible working hours/part-time options
• Potential for advancement within the company
• Employee discounts on menu items

Working Hours: 40 hours a week, schedules may vary

ASSUMPTION: Given the on-site nature, benefits may include paid time off and uniform provisions typical within the industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating a large network with extensive career opportunities

Founded: 1960, with a strong legacy in the pizza delivery sector

Company Description:

• Respected international brand leader in pizza delivery
• Known for innovation in product and service delivery
• Extensive global operations with a focus on customer satisfaction

Company Specialties:

• Pizza
• Food Technology
• Marketing and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: With its headquarters in Ann Arbor, MI, Domino's likely provides corporate support and resources to local branches, reflecting a strong organizational structure.

📊 Role Analysis

Career Level: Entry-level with pathways to growth

Reporting Structure: Typically reports to Store Manager or General Manager

Work Arrangement: On-site with potential weekend and evening hours

Growth Opportunities:

• Advancement to supervisory or management roles
• Potential transition to corporate roles
• Franchise ownership opportunities

ASSUMPTION: This position serves as a stepping stone for ambitious candidates seeking careers in hospitality management.

🌍 Location & Work Environment

Office Type: Fast-paced food service store environment

Office Location(s): Lander, Wyoming

Geographic Context:

• Lander provides a small-town atmosphere with community engagement
• Availability of outdoor recreational activities
• Contribution to local economic activity and consumer base

Work Schedule: Varying shifts, primarily during high-demand periods

ASSUMPTION: Due to operational hours, the work environment emphasizes teamwork and adaptability to varying customer volumes.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial screening by phone or email
• In-person or virtual interview
• Skills assessment or trial shift

Key Assessment Areas:

• Customer service acumen
• Problem-solving capabilities
• Adaptability in fast-paced settings

Application Tips:

• Highlight relevant customer service experience
• Demonstrate teamwork through examples
• Showcase reliability and punctuality

ATS Keywords: Customer Service, Fast Food, Teamwork, Communication, Flexibility

ASSUMPTION: Domino's values candidates who can demonstrate a positive attitude and eagerness to learn, as supported by its mission to develop internal talent.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Online order processing tools
• Basic kitchen equipment and tools

ASSUMPTION: Training is provided for all essential equipment, with a focus on operational efficiency and safety.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Emphasis on teamwork and collaboration
• Diversity and inclusion

Work Style:

• Fast-paced and dynamic
• Team-oriented with individual accountability
• Customer-focused with an adaptive mindset

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with a diverse range of customers?
• Can I handle physically demanding tasks during shifts?

ASSUMPTION: Employees thrive when they find satisfaction in meeting customer needs and working collaboratively.

⚠️ Potential Challenges

• Managing customer expectations during peak hours
• Adapting to fluctuating temperatures and physical demands
• Balancing workloads within tight timelines
• Maintaining high levels of accuracy under pressure

ASSUMPTION: Success requires resilience and effective stress management strategies.

📈 Similar Roles Comparison

• Similar roles often require less customer interaction, such as kitchen-only roles
• Some customer service roles may offer less physical work
• Positions in smaller or independent pizzerias may vary in responsibilities

ASSUMPTION: This role encompasses a broader range of responsibilities offering diverse experience.

📝 Sample Projects

• Contributing to special promotions through customer engagement
• Assisting in training new team members
• Developing solutions for improving order efficiency

ASSUMPTION: While formal projects may not often be assigned, employees can take initiative in fluctuating scenarios to demonstrate leadership.

❓ Key Questions to Ask During Interview

• What are the busiest times of day or year?
• What opportunities exist for growth within the company?
• How are shifts scheduled?
• What training programs are available for new hires?
• How is performance measured and reviewed?

ASSUMPTION: Asking insightful questions signals genuine interest and readiness for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant skills and experiences
• Practice interview questions in a customer service context
• Be ready to discuss your adaptability and problem-solving skills
• Follow up on your application status if needed

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.