📌 Core Information
🔹 Job Title: Customer Service Rep(06179) - 2145 W. Emory Road
🔹 Company: Domino's
🔹 Location: Powell, Tennessee, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Sun Mar 30 2025 02:45:45 GMT+0000 (Coordinated Universal Time)
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Providing excellent customer service by answering phones
- Assisting in pizza making and preparation
- Handling customer interactions with professionalism
- Maintaining the ability to lift up to 20 pounds
ASSUMPTION: The listing implies a dynamic work environment where multitasking is essential. This role is likely suited for individuals looking to develop a diverse set of customer service and operational skills.
📋 Key Responsibilities
✅ Answering customer calls and inquiries
✅ Assisting in pizza preparation and making
✅ Interacting positively with customers at the store
✅ Adhering to company policies regarding uniforms and operational procedures
ASSUMPTION: Responsibilities may include typical retail tasks such as cleaning and restocking based on industry norms.
🎯 Required Qualifications
Education: Not specified
Experience: Entry-level; 0-2 years
Required Skills:
- Customer Service
- Communication Skills
- Multi-tasking
- Phone Handling
- Pizza Making
Preferred Skills:
- Basic understanding of food safety standards
- Experience in a fast-paced retail or food service environment
ASSUMPTION: High school students or recent graduates may find this role ideal for gaining initial work experience.
💰 Compensation & Benefits
Salary Range: Not specified; typically entry-level hourly wage
Benefits:
- Flexible working hours
- Employee discounts on food and beverages
- Opportunities for career advancement within Domino’s
Working Hours: 40 hours per week, including weekends and night shifts
ASSUMPTION: Compensation is competitive for entry-level positions in the restaurant industry, typically including part-time benefits.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants - Focused on pizza delivery and innovation in food service technology
Company Size: Over 10,001 employees globally, offering robust support and career paths
Founded: 1960, with a rich history of innovation in pizza delivery and customer service
Company Description:
- Positioned as a leader in pizza delivery with a global footprint
- Pioneering technology advancements in ordering and delivery
- Emphasizes fun and collaboration within teams
Company Specialties:
- Pizza
- Sandwiches
- Digital innovations and advertising
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: Domino’s, having a broad international presence, offers diverse work cultures and opportunities.
📊 Role Analysis
Career Level: Entry-level
Reporting Structure: Typically reports to the store manager or supervisor
Work Arrangement: On-site, with shifts that may vary based on store needs
Growth Opportunities:
- Skill acquisition in retail management
- Potential to advance to supervisory roles
- Exposure to operational process improvement
ASSUMPTION: There is potential for internal promotions in roles like shift lead or assistant manager.
🌍 Location & Work Environment
Office Type: Retail food service outlet
Office Location(s): 2145 W. Emory Road, Powell, Tennessee
Geographic Context:
- Located in a suburban area with local community access
- Accessibility to public transportation may be limited
- Close proximity to local amenities and residential areas
Work Schedule: Includes nights and weekends
ASSUMPTION: The work environment suits those prepared for a bustling and customer-focused setting.
💼 Interview & Application Insights
Typical Process:
- Application submission through the company website
- Initial phone screening by a recruiter or hiring manager
- In-person or virtual interview at the store
Key Assessment Areas:
- Communication effectiveness
- Customer service aptitude
- Ability to multitask efficiently
Application Tips:
- Emphasize any prior customer service experience
- Highlight availability for varied shifts, including weekends
- Demonstrate a positive, team-oriented attitude
ATS Keywords: Customer Service, Communication, Multi-tasking, Phone Handling, Pizza Making
ASSUMPTION: The interview process is streamlined to efficiently meet hiring needs in retail locations.
🛠️ Tools & Technologies
- Point of Sale (POS) systems
- Basic culinary tools for pizza preparation
- Telephone systems for customer handling
ASSUMPTION: Training on specific tools and systems will be provided upon hiring.
👔 Cultural Fit Considerations
Company Values:
- Commitment to quality and service
- Focus on teamwork and collaboration
- Drive for innovation in food service delivery
Work Style:
- Fast-paced and dynamic
- Customer-focused interactions
- Flexible and adaptive to changing needs
Self-Assessment Questions:
- Am I comfortable working in a fast-paced environment?
- Do I enjoy interacting with customers and solving their issues?
- Can I work nights and weekends as needed?
ASSUMPTION: Individuals who thrive in active, team-oriented settings will find a good cultural fit at Domino's.
⚠️ Potential Challenges
- Managing customer expectations during peak hours
- Maintaining quality service during busy periods
- Adhering to uniform and operational policies consistently
- Lifting and moving supplies as needed
ASSUMPTION: Challenges typical of retail positions emphasized during training and onboarding.
📈 Similar Roles Comparison
- Comparable roles in the food service industry involve similar shift work and customer interaction.
- Opportunities to advance in the management track exist similarly across other dominant food service brands.
- Skill requirements align closely with roles in comparable retail environments.
ASSUMPTION: This is consistent with other quick-service restaurant chains focusing on flexible job roles.
📝 Sample Projects
- Customer satisfaction improvement through expedited service handling
- Training new team members on company protocol and procedures
- Supporting marketing initiatives through local events and promotions
ASSUMPTION: Projects likely vary by store needs and team dynamic, often with an operational focus.
❓ Key Questions to Ask During Interview
- What does a typical shift look like on a busy day?
- What training programs does Domino’s offer for new employees?
- How does the team handle peak times?
- What are the growth opportunities at this location?
- Can you describe the company culture at this store?
ASSUMPTION: Interview questions should focus on gaining a realistic understanding of daily operations and team environment.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Prepare a resume that highlights relevant experience and skills
- Be ready for a quick response given the immediate hiring needs in retail roles
- Complete any pre-interview assessments if requested
- Follow up with the hiring manager post-interview for feedback
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
