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Customer Service Rep(06198) - 2915 N. 10th St.

Domino's
Full-time
On-site
Gering, Nebraska, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(06198) - 2915 N. 10th St.

πŸ”Ή Company: Domino's

πŸ”Ή Location: Gering, Nebraska, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 0-2 Years

πŸ”Ή Remote Status: Not Specified

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Engage with customers, providing high-quality service
  • Manage and process phone and in-person orders
  • Assist in food preparation and store maintenance
  • Contribute to a positive team atmosphere

ASSUMPTION: The role involves a strong customer service focus, as well as operational responsibilities in food preparation and order management, reflecting typical front-line retail expectations.

πŸ“‹ Key Responsibilities

βœ… Take and process orders over the phone and in person

βœ… Prepare food items and stock ingredients

βœ… Maintain cleanliness and hygiene standards in the store

βœ… Handle cash transactions and manage change accurately

ASSUMPTION: Responsibilities include a combination of customer interaction and back-of-house duties, common in fast-food environments.

🎯 Required Qualifications

Education: High school diploma or equivalent (implied for candidates aged 16 or older)

Experience: Entry-level, no prior experience required but relevant experience beneficial

Required Skills:

  • Excellent communication skills
  • Customer service aptitude
  • Basic cash handling and inventory management

Preferred Skills:

  • Teamwork and cooperation
  • Problem-solving abilities

ASSUMPTION: Basic qualifications highlight customer interaction and task management skills, suitable for an entry-level role.

πŸ’° Compensation & Benefits

Salary Range: Industry-standard hourly wage for entry-level customer service roles

Benefits:

  • Flexible scheduling
  • Opportunities for advancement
  • Employee discounts on menu items

Working Hours: 40 hours per week, with possible variations based on operational needs

ASSUMPTION: Compensation typically includes an hourly wage with potential for benefits that enhance work-life balance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants, specializing in quick-service pizza delivery

Company Size: Over 10,001 employees, indicating a stable and expansive company structure

Founded: 1960, with a strong and evolving brand presence internationally

Company Description:

  • Diverse franchise operations with global reach
  • Pioneering technology in the fast-food sector
  • Focused on delivering delightful customer experiences

Company Specialties:

  • Pizza and sandwich offerings
  • Use of digital marketing and technology
  • Data analytics and advertising expertise

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company leverages its large employee base to drive innovation and maintain its leading market position in pizza delivery.

πŸ“Š Role Analysis

Career Level: Entry-level, suitable for individuals starting their career

Reporting Structure: Reports to store managers and supervisors

Work Arrangement: Primarily on-site, reflecting hands-on customer and food service duties

Growth Opportunities:

  • Pathway to managerial roles
  • Potential franchise ownership with experience
  • Development of leadership and operational skills

ASSUMPTION: This role serves as an entry point for advancement to management or supervisory positions within Domino's.

🌍 Location & Work Environment

Office Type: Quick-service restaurant environment

Office Location(s): 2915 N. 10th St. Gering, Nebraska

Geographic Context:

  • Located in a small-town setting
  • Community-focused social interaction
  • Opportunities for local networking and connections

Work Schedule: Flexible hours with focus on peak food service times

ASSUMPTION: The work environment is fast-paced with an emphasis on team collaboration to fulfill customer needs effectively.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application submission
  • Phone screening or in-person interview
  • Assessment of customer service skills

Key Assessment Areas:

  • Customer service experience
  • Problem-solving abilities
  • Team collaboration skills

Application Tips:

  • Highlight communication and teamwork skills
  • Prepare examples of problem-solving experiences
  • Research Domino's values and culture

ATS Keywords: Customer Service, Communication, Teamwork, Cash Handling, Time Management

ASSUMPTION: The application process focuses on demonstrating interpersonal skills and alignment with company values.

πŸ› οΈ Tools & Technologies

  • Order management systems
  • Point of Sale (POS) systems
  • Food preparation equipment

ASSUMPTION: Familiarity with basic customer service and restaurant technologies is beneficial for new hires.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric service
  • Commitment to quality and innovation
  • Passion for teamwork and positive work environment

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Adaptable to changing customer needs

Self-Assessment Questions:

  • Can I work effectively in a fast-paced environment?
  • Do I enjoy engaging with a variety of customers?
  • Am I comfortable handling cash and food preparation tasks?

ASSUMPTION: Success in this role requires compatibility with Domino's energetic and customer-focused culture.

⚠️ Potential Challenges

  • Fast-paced work conditions
  • Managing peak-hour stress
  • Ensuring top customer service consistently
  • Balancing multiple task priorities

ASSUMPTION: Challenges relate to maintaining high service standards during peak operational hours.

πŸ“ˆ Similar Roles Comparison

  • Similar customer service roles at other quick-service restaurant chains
  • Opportunities for leadership in small franchise operations
  • Experience applicable to retail customer service positions

ASSUMPTION: The skills developed in this role are transferable to similar positions in the retail and food service industries.

πŸ“ Sample Projects

  • Enhancing customer satisfaction scores
  • Participating in local community events
  • Contributing to store sales targets

ASSUMPTION: Projects may involve team efforts to achieve sales and service goals, encouraging individual contributions.

❓ Key Questions to Ask During Interview

  • What are the expectations for customer service representatives?
  • How does advancement typically occur within the company?
  • What support is offered for team members seeking management roles?
  • How are performance and success measured?
  • What is Domino's approach to managing peak periods?

ASSUMPTION: Candidates are encouraged to ask questions that clarify role expectations and potential growth pathways.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare a resume that highlights relevant customer service skills
  • Gather references from previous employers or instructors
  • Practice interview techniques focusing on teamwork and communication
  • Research the company culture and align your application accordingly

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.