Customer Service Rep(06284) - 1107 W. Platte Ave.

📌 Core Information

🔹 Job Title: Customer Service Rep (06284)

🔹 Company: Domino's

🔹 Location: 1107 W. Platte Ave., Fort Morgan, Colorado, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating all restaurant equipment safely
• Stocking ingredients efficiently from delivery to storage areas
• Preparing Domino's products while maintaining hygiene standards
• Processing telephone orders accurately and courteously

ASSUMPTION: The role involves typical customer service tasks found in fast-paced food service environments, making adaptability and multi-tasking crucial.

📋 Key Responsibilities

✅ Operate equipment according to safety guidelines

✅ Stock ingredients from delivery to appropriate storage areas

✅ Prepare food products and ensure quality standards

✅ Receive and process customer orders via phone

✅ Conduct daily cleaning of equipment and facility

ASSUMPTION: Responsibilities are consistent with roles in the fast-food industry, requiring both physical activity and customer interaction skills.

🎯 Required Qualifications

Education: Not specified; assumed high school diploma or equivalent preferred

Experience: 0-2 years in customer service or related field

Required Skills:

• Strong verbal and written communication skills
• Basic mathematical proficiency for handling cash
• Physical stamina and motor coordination

Preferred Skills:

• Experience in fast-food or quick-service restaurants
• Prior use of point-of-sale systems

ASSUMPTION: While specific education is not mentioned, a high school diploma or equivalent is typically desired for similar roles in this industry.

💰 Compensation & Benefits

Salary Range: Not specified; typically ranges between $12 - $15 per hour for similar roles

Benefits:

• Employee discounts on food and products
• Training programs for career advancement
• Flexible work hours

Working Hours: 40 hours per week; may require evening and weekend shifts

ASSUMPTION: Compensation aligns with industry standards, with potential for benefits like discounts and flexible scheduling typical of roles in the food service industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - Domino's is a leader in pizza delivery and innovative customer service

Company Size: 10,001+ employees globally, which suggests a robust support system and opportunities for advancement

Founded: 1960, with a long history of innovation and expansion

Company Description:

• Global leader in pizza delivery service
• Innovative use of technology to enhance customer service
• Culture focused on collaboration and continuous improvement

Company Specialties:

• Pizza and Sandwiches
• Marketing and Advertising
• Technology and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's emphasis on technology and innovation in the quick-service restaurant industry provides numerous opportunities for career progression and learning.

📊 Role Analysis

Career Level: Entry-level position suitable for individuals looking to start a career in customer service

Reporting Structure: Likely reports to store manager or shift supervisor

Work Arrangement: Full-time on-site role at the designated location

Growth Opportunities:

• Career advancement to shift supervisor or team leader roles
• Experience in high-demand customer service skills
• Work experience in a globally recognized company

ASSUMPTION: Advancement opportunities are likely, as with most entry-level positions in large retail chains, through demonstrated performance and commitment.

🌍 Location & Work Environment

Office Type: On-site quick-service restaurant setting

Office Location(s): 1107 W. Platte Ave., Fort Morgan, CO

Geographic Context:

• Fort Morgan may offer a smaller community atmosphere
• Convenient for candidates residing in or nearby Fort Morgan
• Easy access to local amenities in Fort Morgan

Work Schedule: Requires flexibility, including nights and weekends

ASSUMPTION: The job requires adaptability to shift work often found in retail and food service jobs, necessitating flexible availability.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screen with HR or hiring manager
• In-person or virtual interview with store manager

Key Assessment Areas:

• Customer service skills
• Ability to work in a team
• Problem-solving abilities in fast-paced environments

Application Tips:

• Highlight any previous customer service experience
• Emphasize flexibility with work hours
• Show enthusiasm for working with Domino's

ATS Keywords: Customer service, Order processing, Communication, Quick service

ASSUMPTION: Typical hiring processes for quick-service roles apply, with emphasis on customer service experience and availability.

🛠️ Tools & Technologies

• Point-of-sale systems
• Phone systems for order taking
• Basic kitchen and food preparation equipment

ASSUMPTION: Candidates should be prepared to use familiar tools found in the restaurant industry and to receive on-the-job technology training.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Innovation and continuous improvement
• Emphasis on teamwork and collaboration

Work Style:

• Adaptable to fast-paced changes
• Team-oriented with strong communication skills
• Customer-focused problem-solving

Self-Assessment Questions:

• Am I comfortable with flexible work hours?
• Do I enjoy direct customer interaction?
• Can I perform under pressure in a fast-paced environment?

ASSUMPTION: The ideal candidate thrives in high-energy environments and adapts quickly to the evolving demands typical in fast-food operations.

⚠️ Potential Challenges

• Adapting to a fast-paced work environment
• Meeting high customer service standards consistently
• Handling physical demands such as lifting and standing
• Balancing workflow during peak service hours

ASSUMPTION: Challenges align with those typical in the quick-service food industry, emphasizing physical stamina and customer service focus.

📈 Similar Roles Comparison

• Similar to roles in other quick-service restaurants like McDonald's or KFC
• Opportunities for career growth into supervisory positions
• Requires strong multi-tasking and customer service skills

ASSUMPTION: The role is comparable to other entry-level positions in the retail food industry, offering similar growth paths and challenges.

📝 Sample Projects

• Participating in local store promotions and events
• Assisting in inventory management and product rollouts
• Contributing to team efforts to improve service time metrics

ASSUMPTION: While structured projects may be limited, team-based goals and local initiatives likely involve collaborative contributions.

❓ Key Questions to Ask During Interview

• What are the typical career progression paths?
• How is performance evaluated in this position?
• What training and development opportunities are available?
• What are the most significant challenges in this role?
• How does Domino's support employees' work-life balance?

ASSUMPTION: Candidates should inquire about opportunities for growth, training, and potential challenges in order to align personal goals with company offerings.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant experience and skills
• Practice for an interview focusing on customer service scenarios
• Review Domino's company values and culture
• Follow up on your application status after submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.