Customer Service Rep(06290) - 1485 Florida Rd.

📌 Core Information

🔹 Job Title: Customer Service Representative (06290) - 1485 Florida Rd.

🔹 Company: Domino's

🔹 Location: Durango, Colorado, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service and support
• Engaging with customers in a fast-paced environment
• Handling basic tasks that require computer interaction
• Utilizing math skills for transaction processing

ASSUMPTION: The job listing implies that the role primarily involves face-to-face customer interaction with basic computer usage, as typical for a fast-paced retail environment.

📋 Key Responsibilities

✅ Interact with customers to provide service and support

✅ Ensure high levels of customer satisfaction

✅ Handle basic computer tasks as needed

✅ Process transactions accurately using math skills

ASSUMPTION: Responsibilities are expected to include essential customer service tasks, aligning with retail roles at a Domino’s location, where communication and interaction are crucial.

🎯 Required Qualifications

Education: Not specified; candidates must be at least 16 years old

Experience: 0-2 years in customer service or similar fields

Required Skills:

• Excellent communication skills
• Basic computer experience
• Good math skills
• Strong interpersonal skills

Preferred Skills:

• Previous experience in retail or customer service roles
• Familiarity with point of sale systems

ASSUMPTION: There is a focus on essential soft skills, with a basic level of technical proficiency needed, typical in customer service environments.

💰 Compensation & Benefits

Salary Range: Not specified; typically entry-level retail positions have competitive hourly wages

Benefits:

• Opportunities for career advancement within Domino's
• Inclusive and supportive work environment
• Special employee discounts on products

Working Hours: 40 hours per week, with potential for evenings and weekends

ASSUMPTION: Compensation is likely in line with standard industry practices for similar customer service roles within regional markets.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on innovation in food delivery

Company Size: 10,001+ employees, offering extensive internal resources and career development opportunities

Founded: 1960; internationally recognized brand with a wide market reach

Company Description:

• World-renowned for fast and innovative pizza delivery
• Consistent focus on improving technology and online services
• Vibrant and dynamic company culture

Company Specialties:

• Pizza
• Technology development
• Data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino’s strong technological adoption supports growth and innovation in customer service roles.

📊 Role Analysis

Career Level: Entry-level, suitable for those beginning a career in customer service

Reporting Structure: Typically reports to a store manager or team leader

Work Arrangement: Primarily on-site customer interactions, typical of service roles

Growth Opportunities:

• Potential to advance to supervisory roles
• Exposure to different aspects of store operations
• Participation in special training programs

ASSUMPTION: As an entry-level role, this position serves as a stepping stone within the company's career ladder, providing key foundational experience.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 1485 Florida Rd, Durango, CO, USA

Geographic Context:

• Located in a community-focused area
• Accessible public transportation options
• Surrounding area offers local amenities and dining options

Work Schedule: Likely includes evenings, weekends, and holidays

ASSUMPTION: Durango's local community offers a supportive environment with potential customer traffic from local residents and tourists.

💼 Interview & Application Insights

Typical Process:

• Submit application via the Domino’s career portal
• An initial phone or in-person interview
• Skills assessment focusing on communication and math

Key Assessment Areas:

• Communication proficiency
• Problem-solving skills
• Customer service acumen

Application Tips:

• Emphasize customer service experience
• Demonstrate strong interpersonal skills during interviews
• Prepare to discuss how you handle fast-paced environments

ATS Keywords: Customer service, communication, retail, fast-paced

ASSUMPTION: Interviews likely focus on assessing fit for a dynamic customer service environment typical of fast-paced retail operations.

🛠️ Tools & Technologies

• Point of sale (POS) systems
• Basic computer applications
• Customer relationship management (CRM) systems

ASSUMPTION: Standard retail tools and technologies are essential for daily duties and effective customer service.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Customer-centricity
• Community engagement

Work Style:

• Team-oriented environment
• Proactive in providing exceptional service
• Adaptability in fast-changing scenarios

Self-Assessment Questions:

• Do I enjoy interacting with a diverse range of customers?
• Am I comfortable making quick decisions?
• Can I maintain composure in a busy environment?

ASSUMPTION: Successful candidates typically thrive in team-based settings and show passion for service excellence.

⚠️ Potential Challenges

• Managing customer expectations during peak times
• Adapting to changing needs and policies
• Multi-tasking effectively under pressure
• Maintaining high energy throughout shifts

ASSUMPTION: The fast-paced nature of the role may require strong stress management skills, critical for maintaining service levels.

📈 Similar Roles Comparison

• Similar in nature to retail associate roles
• Shares skill sets with hospitality customer service positions
• Comparable advancement opportunities as other entry-level service roles

ASSUMPTION: Comparing roles within food service or retail can provide clear expectations about work environment and growth potential.

📝 Sample Projects

• Improving in-store customer satisfaction ratings
• Participating in pilot testing of new POS systems
• Developing promotional customer engagement strategies

ASSUMPTION: Projects in this role can revolve around individual contributions to enhancing customer experience based on store initiatives.

❓ Key Questions to Ask During Interview

• What are the busiest times at the store, and how are they managed?
• What training programs are available for new hires?
• How does Domino’s measure customer service success?
• What opportunities exist for career advancement within the company?
• Could you describe a typical day for a Customer Service Representative?

ASSUMPTION: These questions can help clarify expectations and development opportunities unique to this role at Domino’s.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant experience and skills
• Prepare for a possible phone screening by practicing your communication skills
• Familiarize yourself with Domino’s brand and values
• Follow-up after submitting your application, expressing continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.