Customer Service Rep(06319) - 2629 Topside Rd

📌 Core Information

🔹 Job Title: Customer Service Representative

🔹 Company: Domino's

🔹 Location: Louisville, Tennessee, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service by taking and processing orders.
• Operating and maintaining store equipment.
• Stocking and managing store inventories.
• Ensuring cleanliness and organization in the store.

ASSUMPTION: The job is highly interactive and customer-facing, focusing on creating a positive experience for each customer. This assumption is based on the emphasis on personality and people skills in the job description.

📋 Key Responsibilities

✅ Operate all store equipment and ensure functionality.

✅ Stock ingredients and manage inventory logistics.

✅ Prepare products and ensure quality standards are met.

✅ Receive and process telephone orders efficiently.

✅ Maintain cleanliness of equipment and store facilities.

✅ Aid in training and orientation for new employees.

ASSUMPTION: Responsibilities include multitasking and prioritizing tasks effectively, as these are critical in fast-paced food service environments.

🎯 Required Qualifications

Education: Not specified; open to candidates with diverse educational backgrounds.

Experience: None required, ideal for entry-level applicants.

Required Skills:

• Effective communication (verbal & written).
• Basic math skills for handling cash and transactions.
• Strong teamwork and cooperative skills.

Preferred Skills:

• Problem-solving abilities in customer service contexts.
• Time management in meeting customer demands.

ASSUMPTION: While experience is not specified, customer service and fast-paced work environments are inferred to bolster applicant’s fluency in essential tasks.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligned with industry standards for entry-level roles.

Benefits:

• Flexible scheduling to accommodate personal commitments.
• Opportunities for career advancement to managerial roles.
• Company culture focused on diversity and inclusion.

Working Hours: Full-time, 40 hours per week with potential for flexible shifts.

ASSUMPTION: Based on industry trends, compensation may include tips and bonuses for exceptional performance.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, known for high energy and customer interaction.

Company Size: Over 10,001 employees, offering substantial resources and growth opportunities.

Founded: 1960 with a proven track record and longstanding presence globally.

Company Description:

• Innovative use of technology in service delivery.
• Strong franchise network facilitating widespread career opportunities.
• Focused on creating enjoyable customer experiences worldwide.

Company Specialties:

• Pizza and a variety of food offerings.
• Integrated digital solutions for order processing.
• Data analytics to better achieve customer satisfaction.

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's continuous growth and innovation highlight a dynamic work environment with commitment to employee development.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals starting their career journey.

Reporting Structure: Typical reporting to store managers or assistant managers.

Work Arrangement: Predominantly on-site with team collaboration.

Growth Opportunities:

• Promotion to supervisory and managerial roles.
• Skill development with access to training programs.
• Potential for franchise ownership with proven tenure.

ASSUMPTION: The role is designed to offer mentorship and learning opportunities, leading to potential management positions.

🌍 Location & Work Environment

Office Type: Fast-paced, service-oriented environment.

Office Location(s): 2629 Topside Rd, Louisville, Tennessee.

Geographic Context:

• Close-knit community with friendly local culture.
• Accessible location with foot traffic aiding business.
• Opportunity to serve diverse customer demographics.

Work Schedule: Flexible with the possibility of day/night shifts to accommodate peak times.

ASSUMPTION: The working environment is supportive with teamwork heavily emphasized to meet customer demand.

💼 Interview & Application Insights

Typical Process:

• Initial application review followed by phone screening.
• In-person interview with store management.
• Practical assessment of skills as related to job tasks

Key Assessment Areas:

• Customer service orientation.
• Ability to work in a team environment.
• Problem-solving and adaptability under pressure.

Application Tips:

• Highlight experiences where communication and teamwork were central.
• Demonstrate adaptability and stress management capabilities.
• Convey enthusiasm for customer satisfaction and fast-paced work.

ATS Keywords: Customer Service, Teamwork, Communication Skills, Flexibility

ASSUMPTION: The application process emphasizes interpersonal and operational skills, vital for customer-facing and team roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems for transaction processing.
• Order management software for efficient workflow.
• Basic kitchen tools and safety equipment.

ASSUMPTION: The role involves using both traditional service tools and modern digital platforms to enhance customer service.

👔 Cultural Fit Considerations

Company Values:

• Customer dedication.
• Continuous improvement and innovation.
• Empowerment and opportunity for all team members.

Work Style:

• Collaborative teamwork.
• Customer-focused service delivery.
• A dynamic, adaptable approach to work tasks.

Self-Assessment Questions:

• Do I thrive in fast-paced environments?
• Can I communicate effectively in a team setting?
• Am I open to learning and taking on new challenges?

ASSUMPTION: A successful candidate will value teamwork and possess a proactive approach to customer service challenges.

⚠️ Potential Challenges

• Handling varying workload volumes during rush hours.
• Adhering to strict quality and service standards consistently.
• Managing multiple tasks simultaneously under pressure.
• Working in varying temperatures and cramped spaces.

ASSUMPTION: Challenges involve adapting to fast-paced conditions and operational demands typical within food service industries.

📈 Similar Roles Comparison

• Comparative customer service roles in similar restaurant chains.
• Opportunities for quick progression within similar-sized companies.
• Skill transferability to other hospitality and retail roles.

ASSUMPTION: Roles carry comparable responsibilities within the sector, emphasizing customer interaction and service excellence.

📝 Sample Projects

• Creating a customer loyalty program to enhance repeat business.
• Assisting in the execution of a local marketing campaign.
• Improving workflow processes for efficiency during peak periods.

ASSUMPTION: Sample projects are designed to hone service delivery skills and drive customer satisfaction.

❓ Key Questions to Ask During Interview

• What opportunities are there for growth within the company?
• How does Domino's support its employees' professional development?
• What are the typical career paths for a customer service representative?
• How does the company ensure a positive work environment?
• What are the key performance indicators for this role?

ASSUMPTION: Questions focus on career growth, employee support, and performance expectations, reflecting job-seeker priorities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting customer service and teamwork experience.
• Practice interview responses that emphasize adaptability and responsiveness.
• Arrange scheduling flexibility to accommodate potential work shifts.
• Follow up on your application within a week.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.