Customer Service Rep(06335) - 720 North Main Street

📌 Core Information

🔹 Job Title: Customer Service Rep(06335) - 720 North Main Street

🔹 Company: Domino's

🔹 Location: Gunnison, Colorado, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025 01:33:23 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with customers in a fast-paced environment
• Providing excellent customer service and support
• Utilizing basic math and computer skills to assist customers
• Being part of a fun and dynamic team

ASSUMPTION: The job primarily involves direct customer interactions and requires the ability to handle high-pressure situations common in the restaurant industry.

📋 Key Responsibilities

✅ Interacting with customers to address their inquiries and resolve issues

✅ Operating computer systems to process transactions and update records

✅ Assisting customers with menu selections and order customization

ASSUMPTION: Responsibilities include both face-to-face customer service and basic use of technology to support service delivery.

🎯 Required Qualifications

Education: Not specified (assumed to be open to high school students or equivalent)

Experience: 0-2 years of experience in customer service or similar roles

Required Skills:

• Excellent communication skills
• Basic computer proficiency
• Good math skills

Preferred Skills:

• Previous experience in a similar role
• Knowledge of point-of-sale systems

ASSUMPTION: Candidates with some customer service experience may have an advantage, although this is an entry-level position welcoming diverse applicants.

💰 Compensation & Benefits

Salary Range: Not specified; typical industry range for entry-level customer service roles may apply

Benefits:

• Employee discounts on Domino's products
• Opportunities for advancement
• Flexible scheduling

Working Hours: 40 hours per week, with potential for flexible shifts

ASSUMPTION: Benefits are likely standard within the fast-food industry, prioritizing employee discounts and flexible working hours.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees; signifies diverse opportunities and a robust support network

Founded: 1960

Company Description:

• A leading brand in pizza delivery with global recognition
• Dedicated to customer satisfaction and innovation in service
• Fosters a fun and connective work environment

Company Specialties:

• Pizza
• Digital Innovation
• Marketing and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's continuous focus on innovation and technology suggests opportunities for employees to grow in tech-savvy or leadership roles.

📊 Role Analysis

Career Level: Entry-level position

Reporting Structure: Likely reports to the shift manager or store manager

Work Arrangement: Fully on-site

Growth Opportunities:

• Potential for advancement to supervisory roles
• Cross-training in food preparation and delivery
• Access to managerial roles through internal promotion

ASSUMPTION: Initial roles are foundational, setting the stage for growth into leadership or specialized positions within the company.

🌍 Location & Work Environment

Office Type: Retail-based fast-food environment

Office Location(s): 720 North Main Street, Gunnison, CO

Geographic Context:

• Located in a smaller city environment
• Close-knit community with potential for personalized customer service
• Access to outdoor recreational activities in surrounding areas

Work Schedule: Varied shifts, including evenings and weekends

ASSUMPTION: The role requires adaptability to varying shifts typical in the restaurant sector, with a supportive community context.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or in-person interview
• Assessment of customer service skills

Key Assessment Areas:

• Customer interaction abilities
• Problem-solving skills
• Adaptability to fast-paced environments

Application Tips:

• Highlight customer service experience
• Demonstrate knowledge of basic computer operations
• Emphasize good math skills and teamwork

ATS Keywords: Customer service, Communication skills, Fast-paced, Computer skills, Math skills

ASSUMPTION: The application process will prioritize interpersonal skills and previous experience in similar roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Basic online ordering platforms
• In-store communication devices

ASSUMPTION: The role requires proficiency in entry-level technology used in customer interactions and transactions.

👔 Cultural Fit Considerations

Company Values:

• Customer-first approach
• Commitment to innovation
• Team collaboration and support

Work Style:

• Dynamic and fast-paced
• Supportive and team-oriented
• Flexible and adaptable to shift changes

Self-Assessment Questions:

• Can I handle fast-paced environments with grace?
• Am I a team player who values customer satisfaction?
• Is flexibility in work hours appealing to me?

ASSUMPTION: The company culture is centered around teamwork and a commitment to continuous improvement and customer satisfaction.

⚠️ Potential Challenges

• High-pressure peak hours
• Adapting to varied customer needs
• Maintaining service quality under stress
• Learning and using new technologies quickly

ASSUMPTION: The challenges are common in high-volume retail environments, focusing on maintaining quality service during busy periods.

📈 Similar Roles Comparison

• Similar customer-facing dynamics in retail jobs
• Comparable skills required in fast-food chains
• Emphasis on service and interpersonal skills

ASSUMPTION: Comparable roles in the industry will require similar skill sets and offer parallel growth paths.

📝 Sample Projects

• Customer feedback collection and analysis
• Participation in promotional events
• Training sessions for new employees

ASSUMPTION: Projects will likely involve customer engagement and operational efficiency within the store.

❓ Key Questions to Ask During Interview

• What are the peak hours and how are they managed?
• Are there opportunities for cross-training in other areas?
• What is the typical career path for team members?
• How does the company support employee development?
• What role does technology play in customer service operations?

ASSUMPTION: Suggested questions cover growth potential, training opportunities, and operational details to help candidates assess fit.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service and technical skills
• Prepare for a dynamic and detailed interview process focusing on service scenarios
• Follow up application with a thank-you note to express continued interest
• Be ready to discuss your adaptability to various situations during interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.