Customer Service Rep(06372) - 1200 Dexter Street

📌 Core Information

🔹 Job Title: Customer Service Representative (06372) - 1200 Dexter Street

🔹 Company: Domino's

🔹 Location: Fort Lupton, Colorado, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not Applicable

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating and maintaining various equipment
• Stocking ingredients and managing inventory
• Preparing products and processing telephone orders
• Ensuring cleanliness of equipment and facility

ASSUMPTION: The job requires fundamental skills related to customer service operations typical in fast-food environments, involving high interaction with both team members and customers.

📋 Key Responsibilities

✅ Operate all equipment and execute daily cleaning tasks

✅ Stock ingredients from delivery area to designated storage

✅ Prepare products and process telephone orders efficiently

✅ Maintain a clean and orderly facility

ASSUMPTION: The responsibilities suggest a holistic role blending customer interaction with operational tasks, reflecting a dynamic service environment.

🎯 Required Qualifications

Education: High School Diploma or equivalent preferred

Experience: Entry-level; experience in customer service or retail is beneficial

Required Skills:

• Strong verbal and written communication
• Basic mathematical operations
• Motor coordination for equipment operation

Preferred Skills:

• Proficiency with telephone and computer order systems
• Experience in a fast-paced work environment

ASSUMPTION: Skills align with typical entry-level customer service roles requiring adaptability and basic operational abilities.

💰 Compensation & Benefits

Salary Range: Not specified; industry trends suggest $12-$15/hr for similar roles

Benefits:

• On-the-job training
• Discounts on company-produced food
• Flexible scheduling options

Working Hours: 40 hours per week with potential for overtime

ASSUMPTION: Compensation likely based on location and experience with typical entry-level incentives such as food discounts.

📌 Applicant Insights

🔍 Company Context

Industry: The restaurant industry's competitive landscape emphasizes customer experience and service efficiency.

Company Size: 10,001+ employees, indicating robust career development opportunities.

Founded: 1960, with a significant global presence and innovation in the food delivery sector.

Company Description:

• Globally recognized as a leader in pizza delivery
• Emphasizes a fun and innovative work environment
• Committed to growth and technological advancements

Company Specialties:

• Pizza
• Technology and Marketing
• Data Analytics

Company Website: jobs.dominos.com

ASSUMPTION: Domino’s emphasis on technology and innovation suggests ongoing career pathways in various organizational sectors.

📊 Role Analysis

Career Level: Entry-level with advancement potential in managerial roles

Reporting Structure: Reports to the Store Manager

Work Arrangement: Fully on-site

Growth Opportunities:

• Development into store manager roles
• Possibilities in training and development departments
• Potential for advancement into corporate positions

ASSUMPTION: Career progression is supported through a structured pathway from team member to managerial and potentially corporate roles.

🌍 Location & Work Environment

Office Type: Retail storefront with back-of-house operations

Office Location(s): 1200 Dexter Street, Fort Lupton, Colorado

Geographic Context:

• Growing suburban town with expanding residential areas
• Accessible location with a community-centric dining atmosphere
• Climate conducive to diverse seasonal activities

Work Schedule: Includes evenings, weekends, and holidays

ASSUMPTION: The work environment likely includes a diverse customer base with varying peak hours requiring schedule flexibility.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone interview
• In-person interview with the Store Manager

Key Assessment Areas:

• Communication and interpersonal skills
• Ability to work in a high-pressure environment
• Technical skills with equipment and software

Application Tips:

• Highlight customer service experience
• Emphasize flexibility and adaptability
• Prepare real-world examples demonstrating relevant skills

ATS Keywords: Customer Service, Order Processing, Equipment Operation

ASSUMPTION: The hiring process is streamlined to evaluate both technical and interpersonal competencies crucial for success in this role.

🛠️ Tools & Technologies

• POS Systems
• Telephones
• Basic office software

ASSUMPTION: Tools support efficient order processing and inventory management essential in fast-service environments.

👔 Cultural Fit Considerations

Company Values:

• Customer Centricity
• Innovation
• Teamwork and Collaboration

Work Style:

• Emphasis on a team-oriented approach
• Flexible with the ability to perform under stress
• Resilient to change and adaptable

Self-Assessment Questions:

• Can I handle multitasking in a fast-paced environment?
• Am I comfortable working on-site every shift?
• How do I contribute to team success?

ASSUMPTION: A strong fit for candidates who thrive in dynamic, team-oriented roles with a passion for customer interactions.

⚠️ Potential Challenges

• Managing stress during peak hours
• Maintaining accuracy in a fast-paced setting
• Ensuring consistent product quality
• Adapting to varying customer demands and feedback

ASSUMPTION: Challenges are typical in high-demand roles demanding both speed and precision in service delivery.

📈 Similar Roles Comparison

• Similar to fast-food restaurant positions with heavy customer interaction
• Requires similar skill sets as retail associate roles
• Offers growth similar to roles in large franchise operations

ASSUMPTION: Comparable roles emphasize service efficiency and operational duties within a retail food service framework.

📝 Sample Projects

• Improving efficiency in stock rotation
• Developing a system for real-time order updates
• Implementing daily cleaning schedules for better resource management

ASSUMPTION: Projects prioritize operational enhancements to support service delivery goals.

❓ Key Questions to Ask During Interview

• What does a typical career progression look like for this role?
• How does Domino’s support ongoing employee training?
• Can you describe your ideal candidate’s skillset?
• What are the biggest challenges faced on a typical shift?
• How often does the team review and adjust work processes?

ASSUMPTION: Questions focus on growth opportunities, team dynamics, and operational efficiency to gauge long-term fit and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Prepare for a potential phone screening
• Plan for an in-person interview with the Store Manager
• Anticipate follow-up communications regarding your application status

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.