Customer Service Rep(06378) - 1807 W Slaughter Ln

📌 Core Information

🔹 Job Title: Customer Service Representative (06378) - 1807 W Slaughter Ln

🔹 Company: Domino's

🔹 Location: Austin, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with customers to ensure excellent service
• Answering and managing phone calls effectively
• Handling cash transactions accurately
• Maintaining cleanliness and organization within the store

ASSUMPTION: Candidates should have a friendly demeanor and enjoy working in a team-oriented environment to thrive in this role.

📋 Key Responsibilities

✅ Interact with customers, providing excellent and personable service

✅ Answer phone calls efficiently and professionally

✅ Handle and manage cash transactions with precision

✅ Maintain cleanliness and tidiness of the store environment

✅ Foster a positive and engaging work atmosphere

ASSUMPTION: The emphasis on a positive attitude suggests that interpersonal skills are highly valued in this role.

🎯 Required Qualifications

Education: Not specified — typically a high school diploma or equivalent is expected for similar roles.

Experience: 0-2 years in a customer service or related field

Required Skills:

• Customer Service
• Phone Handling
• Money Handling
• Customer Interaction
• Store Cleaning
• Positive Attitude

Preferred Skills:

• Experience in a similar retail environment
• Proficiency in using point-of-sale systems

ASSUMPTION: While specific educational requirements are not listed, communication and customer service skills are essential.

💰 Compensation & Benefits

Salary Range: Not specified. However, industry averages suggest entry-level positions similar to this in Austin, TX might range from $10 to $15 per hour.

Benefits:

• Potential employee discounts on products
• Flexible work scheduling
• Opportunity for growth within the company

Working Hours: 40 hours per week, with potential flexibility based on store needs

ASSUMPTION: Benefits are likely to include discounts and scheduling flexibility typical of retail jobs.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants — A dynamic and customer-focused industry with potential career growth.

Company Size: 10,001+ employees, offering numerous opportunities for mobility and advancement within a large corporation.

Founded: 1960, with a rich history of innovation and growth.

Company Description:

• Global reach with approximately 17,100 stores in over 90 markets
• Innovative in technology and customer service
• Committed to being the top pizza delivery company

Company Specialties:

• Pizza and Sandwiches
• Technology and Digital Innovations
• Marketing and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's provides a robust environment for growth, with innovative projects beyond traditional restaurant functions.

📊 Role Analysis

Career Level: Entry-level position, suitable for individuals beginning their careers in customer service.

Reporting Structure: Likely reports to store manager or assistant manager

Work Arrangement: Full-time, on-site with direct customer interaction

Growth Opportunities:

• Advancement to shift manager or store manager positions
• Cross-training in other store functions
• Networking within a large corporation

ASSUMPTION: Career progression within Domino's is encouraged, based on performance and skill development.

🌍 Location & Work Environment

Office Type: Store environment where teamwork and customer interaction are key

Office Location(s): 1807 W Slaughter Ln, Austin, TX

Geographic Context:

• Austin is a vibrant city known for its music and food scenes
• Considered a tech hub, offering various cultural and economic opportunities
• Moderate cost of living compared to other major cities

Work Schedule: Likely includes evenings and weekends due to retail nature

ASSUMPTION: Flexible scheduling is a likely benefit to accommodate various work-life balance needs.

💼 Interview & Application Insights

Typical Process:

• Submit online application with relevant resume detailing customer service experience
• Initial phone screening to discuss availability and skills
• In-person interview with store manager

Key Assessment Areas:

• Communication skills and customer service attitude
• Cash handling and problem-solving capabilities
• Teamwork and adaptability in dynamic environments

Application Tips:

• Highlight any customer service or retail experience
• Include examples of handling difficult situations positively
• Emphasize flexibility and willingness to work varied shifts

ATS Keywords: Customer Service, Phone Handling, Cash Management, Store Maintenance

ASSUMPTION: The application process is straightforward, prioritizing candidates with strong customer-facing skills.

🛠️ Tools & Technologies

• POS systems for transaction handling
• Communication devices such as headsets for managing calls
• Basic cleaning equipment for maintaining store environment

ASSUMPTION: The tools mentioned are basic entry-level retail tools, enhancing operational efficiency.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Team collaboration and support
• Innovation in service delivery

Work Style:

• Fast-paced and customer-centric
• Emphasis on teamwork and communication
• Flexible and accommodating

Self-Assessment Questions:

• Do you enjoy interacting with a variety of people daily?
• Are you comfortable working in a busy retail environment?
• Can you maintain a positive attitude in challenging situations?

ASSUMPTION: The cultural fit highlights the importance of personality and attitude in thriving at Domino's.

⚠️ Potential Challenges

• Managing high volumes of customer interactions
• Handling multiple tasks simultaneously, such as phone and in-store customers
• Maintaining positive demeanor under pressure
• Adapting to varying schedules and risks of burnout without solid time management strategies

ASSUMPTION: Challenges are typical for retail roles, requiring resilience and adaptability.

📈 Similar Roles Comparison

• Customer service roles in other fast-food or retail chains
• Front desk positions in hospitality industries
• Sales associate positions in retail stores

ASSUMPTION: Similar roles likely align on supervisory structure and customer service focus.

📝 Sample Projects

• Organizing a promotional event within the store
• Participating in team challenges to improve sales
• Developing customer feedback mechanisms

ASSUMPTION: While specific projects aren't detailed, involvement in store initiatives is likely.

❓ Key Questions to Ask During Interview

• What are the biggest challenges faced by customer service staff here?
• How is excellence in customer service evaluated in this role?
• What growth opportunities are available for someone in this position?
• How does the team support each other during peak hours?
• What are the expectations regarding scheduling flexibility?

ASSUMPTION: Asking these questions can help determine alignment with candidate priorities and roles.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare for a potential phone screening by reviewing common customer service questions
• Visit the store to observe operations, if possible, prior to the interview
• Prepare examples of past experiences that demonstrate your fit for the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.