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Customer Service Rep(06422) - 9356 S Western Ave

Domino's
Full-time
On-site
Oklahoma City, Oklahoma, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep (06422) - 9356 S Western Ave

πŸ”Ή Company: Domino's

πŸ”Ή Location: Oklahoma City, Oklahoma, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Tue Apr 01 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Operating all required equipment efficiently
  • Preparing products according to company standards
  • Receiving and processing telephone and internet orders
  • Maintaining cleanliness and safety within the facility

ASSUMPTION: This job requires engaging directly with customers and using technology to process orders, thus candidates should be comfortable with both in-person and digital interactions.

πŸ“‹ Key Responsibilities

βœ… Operate equipment to company standards

βœ… Prepare food and products efficiently and consistently

βœ… Process customer orders via phone and online platforms

βœ… Count inventory and manage stock rotation

βœ… Maintain cleanliness of both equipment and facility to health and safety standards

ASSUMPTION: Strong organizational skills are assumed to be beneficial for managing stock and maintaining paperwork.

🎯 Required Qualifications

Education: Not specified

Experience: Previous customer service experience preferred but not required

Required Skills:

  • Customer Service Skills
  • Effective Communication
  • Basic Inventory Management
  • Order Processing and Equipment Operation

Preferred Skills:

  • Prior experience in restaurant or retail environments
  • Basic computer literacy skills

ASSUMPTION: Flexibility and ability to multitask are likely important, given the general duties involved in customer service and order processing.

πŸ’° Compensation & Benefits

Salary Range: Not specified

Benefits:

  • On-the-job training
  • Potential for career advancement
  • Fun and team-oriented work environment

Working Hours: Full-time, 40 hours per week

ASSUMPTION: Compensation likely includes hourly wages, typical for customer service roles in the restaurant industry. Benefits might include employee discounts.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants, with a significant focus on customer satisfaction and delivery services

Company Size: 10,001+ employees, indicating a robust support structure and network for career growth

Founded: 1960, with a longstanding history of innovation in the pizza delivery segment

Company Description:

  • Global leader in pizza delivery
  • Innovative approach with technology integration
  • Strong community presence and engagement

Company Specialties:

  • Pizza
  • Technology and Data Analytics
  • Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's is likely focused on innovation and maintaining a competitive edge in technology and analytics, supporting digital transformation in the food service industry.

πŸ“Š Role Analysis

Career Level: Entry-level position, ideal for early career job seekers

Reporting Structure: Likely reports to a store manager or shift supervisor

Work Arrangement: On-site within a retail environment

Growth Opportunities:

  • Progression to supervisory roles
  • Skill development in customer service and operations
  • Potential to move into management roles

ASSUMPTION: The role is expected to build skills transferable to other retail and service management positions.

🌍 Location & Work Environment

Office Type: Retail store with direct customer interaction

Office Location(s): 9356 S Western Ave, Oklahoma City, OK

Geographic Context:

  • Located in a busy urban area
  • Accessible by public transport
  • Demonstrates local community involvement

Work Schedule: Scheduling may include evenings and weekends due to the nature of restaurant hours

ASSUMPTION: The work environment is likely fast-paced, requiring adaptability and efficiency.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Pre-screening interview
  • In-person or virtual interview with store manager

Key Assessment Areas:

  • Customer interaction skills
  • Problem-solving abilities
  • Ability to work in a team

Application Tips:

  • Highlight customer service experience on your resume
  • Be ready to discuss how you handle difficult customers
  • Show enthusiasm for the brand and role

ATS Keywords: Customer Service, Order Processing, Teamwork, Communication

ASSUMPTION: Preparedness to discuss customer service scenarios is likely crucial during interviews.

πŸ› οΈ Tools & Technologies

  • Interactive customer service software
  • Standard food preparation equipment
  • Inventory management systems

ASSUMPTION: Familiarity with basic computer systems and technology is advantageous for using company tools effectively.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity and Respect
  • Quality assurance
  • Positive attitude and team spirit

Work Style:

  • Service-oriented and customer-focused
  • Proactive and results-driven
  • Thrive in fast-paced settings

Self-Assessment Questions:

  • Can you handle multiple tasks simultaneously?
  • Do you enjoy interacting directly with customers?
  • Are you adaptable to changing environments and needs?

ASSUMPTION: A positive attitude and willingness to learn are essential for success at Domino's.

⚠️ Potential Challenges

  • Maintaining efficiency during peak hours
  • Managing multiple tasks simultaneously
  • Navigating customer dissatisfaction
  • Adapting to fast-changing workplace dynamics

ASSUMPTION: Effective time management and problem-solving skills will mitigate potential stressors in this role.

πŸ“ˆ Similar Roles Comparison

  • Entry-level roles in retail with similar customer service focus
  • Opportunities for advancement similar to quick-service restaurants
  • Comparable training experiences found in franchise businesses

ASSUMPTION: Candidates with previous retail experience will find the transition into this role smoother.

πŸ“ Sample Projects

  • Assisting with store event planning
  • Participating in local community marketing initiatives
  • Improving on-site customer experience through feedback

ASSUMPTION: Involvement in local store initiatives suggests opportunities for leadership and innovation.

❓ Key Questions to Ask During Interview

  • What are the key success factors for this role?
  • How does Domino’s support employee development?
  • What technologies will I use on a daily basis?
  • Can you describe the team culture at this location?
  • What challenges does the store currently face?

ASSUMPTION: Asking insightful questions demonstrates engagement and interest in company operations and culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Ensure your resume highlights relevant customer service experience
  • Prepare examples of your problem-solving skills
  • Research the company's culture and history
  • Reach out to current employees on LinkedIn for insights

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.