Customer Service Rep(06424) - 1913 S Green Ave

📌 Core Information

🔹 Job Title: Customer Service Rep (06424) - 1913 S Green Ave

🔹 Company: Domino's

🔹 Location: Purcell, Oklahoma, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating various equipment safely and efficiently
• Preparing food products according to specifications
• Receiving and processing telephone and internet orders
• Maintaining cleanliness and organization within the facility

ASSUMPTION: The job overview assumes a hands-on role with a focus on operational tasks and customer interaction, as typical for customer service positions in a restaurant environment.

📋 Key Responsibilities

✅ Operate all equipment and machinery

✅ Stock and rotate ingredients in appropriate storage areas

✅ Prepare menu items correctly and efficiently

✅ Receive and process customer orders via phone and internet

✅ Count inventory and complete relevant paperwork

✅ Clean and maintain equipment and facility integrity

ASSUMPTION: Responsibilities suggest a versatile role that includes both customer-facing duties and back-end operational tasks.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of experience in customer service or similar roles preferred

Required Skills:

• Strong customer service abilities
• Effective communication skills, both verbal and written
• Basic inventory and equipment management

Preferred Skills:

• Experience in a fast-paced food service environment
• Familiarity with order processing systems

ASSUMPTION: Assumptions include a preference for candidates with entry-level experience and a basic understanding of customer service essentials.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, entry-level positions in the fast-food industry may follow state or federal minimum wage guidelines.

Benefits:

• On-the-job training
• Opportunities for advancement
• Employee discounts at Domino's

Working Hours: Approximately 40 hours per week with potential variability based on business needs

ASSUMPTION: The compensation structure likely includes a blend of hourly wages and potential store-level incentives, consistent with industry norms.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: Over 10,001 employees, indicating a large and established market presence

Founded: 1960

Company Description:

• Globally recognized brand, pioneering in pizza delivery
• Focus on innovation and technology in the service industry
• Committed to offering a fun and dynamic work environment

Company Specialties:

• Pizza
• Marketing and technology-driven initiatives
• Data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company information reflects a well-established business with a robust corporate and franchise network. Known for its emphasis on both product quality and employee satisfaction.

📊 Role Analysis

Career Level: Entry-level position suitable for individuals starting their career journey

Reporting Structure: Reports to store or shift manager

Work Arrangement: On-site in a physical store setting

Growth Opportunities:

• Advancement to managerial roles
• Skills development in operations and customer service
• Potential for cross-training in different store functions

ASSUMPTION: Role progression is often supported by internal training programs and performance-based evaluations.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Purcell, OK

Geographic Context:

• Suburban area with potential access to local clientele
• Presence of local amenities and transportation options
• Community-oriented business atmosphere

Work Schedule: Varied shifts including evenings and weekends, depending on customer demand

ASSUMPTION: Environment is typical for retail operations with emphasis on customer interaction and service efficiency.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission
• Possible phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service orientation
• Ability to handle fast-paced environments
• Communication skills

Application Tips:

• Emphasize customer service and teamwork experience
• Highlight flexibility with work hours and willingness to learn
• Prepare examples of handling difficult customer interactions

ATS Keywords: Customer Service, Communication, Order Processing, Equipment Operation

ASSUMPTION: Application process is straightforward, aimed at assessing immediate suitability for fast-paced, customer-service-centric roles.

🛠️ Tools & Technologies

• Point of sale (POS) systems
• Inventory management software
• Telephone and online order processing platforms

ASSUMPTION: The role requires familiarity with basic digital tools, which are typically covered during initial training sessions.

👔 Cultural Fit Considerations

Company Values:

• Integrity and respect in all interactions
• Continuous improvement and quality assurance
• Engagement and positive work attitude

Work Style:

• Team-oriented with strong communication focus
• Flexibility in handling diverse tasks
• Proactive approach to customer service

Self-Assessment Questions:

• How do you handle demanding customers?
• What strategies do you use for effective teamwork?
• How do you ensure product quality and service standards?

ASSUMPTION: The values emphasized suggest a strong focus on integrity, customer service, and team collaboration.

⚠️ Potential Challenges

• Managing high customer volumes during peak hours
• Maintaining product quality under time pressure
• Balancing multiple responsibilities effectively
• Adapting to a fast-paced and dynamic work environment

ASSUMPTION: Challenges reflect typical industry conditions where adaptability and problem-solving are key.

📈 Similar Roles Comparison

• Similar entry-level opportunities in food service
• Roles in customer interaction and order management
• Positions emphasizing teamwork and operational efficiency

ASSUMPTION: Role similarities suggest a focus on customer satisfaction and operational productivity within food service environments.

📝 Sample Projects

• Organizing team efforts for high-volume order fulfillment
• Implementing customer feedback initiatives
• Developing inventory management strategies

ASSUMPTION: Sample projects would likely focus on efficiency and customer experience improvements, in line with the company's goals.

❓ Key Questions to Ask During Interview

• What training programs are offered to new hires?
• How does Domino's support career growth for customer service reps?
• What is the team dynamic like in this store location?
• How does the company ensure high-quality customer interactions?
• What is the performance evaluation process like?

ASSUMPTION: Questions are designed to explore career development opportunities and work culture specifics at Domino's.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare for a potential phone screening and in-person interview
• Research the company’s values and recent news for insights
• Be ready to discuss your experiences handling various work scenarios

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.