Customer Service Rep(06440)1236 Alameda St.

📌 Core Information

🔹 Job Title: Customer Service Representative (06440) at 1236 Alameda St.

🔹 Company: Domino's

🔹 Location: Norman, Oklahoma, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating various equipment
• Stocking and rotating ingredients
• Processing telephone and internet orders
• Maintaining cleanliness and count inventory

ASSUMPTION: This role requires basic culinary and operational skills, likely highlighting an entry-level position focused on direct customer interaction and operational support.

📋 Key Responsibilities

✅ Operate all equipment including kitchen tools and POS systems

✅ Prepare food products following standardized processes

✅ Process telephone and internet orders effectively

✅ Manage inventory through counting and documentation

✅ Ensure thorough cleaning of equipment and the facility

ASSUMPTION: Responsibilities might extend to include any immediate tasks required by local management to ensure service delivery, which is common in entry-level service roles.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar role

Required Skills:

• Strong customer service abilities
• Effective verbal and written communication
• Basic inventory management skills

Preferred Skills:

• Familiarity with product preparation
• Experience in a fast-paced environment

ASSUMPTION: Educational requirements are minimal, likely requiring a high school diploma or equivalent based on industry standards for such positions.

💰 Compensation & Benefits

Salary Range: Not specified, but typically ranges within the local industry standard for customer service roles in food services.

Benefits:

• On-the-job training
• Opportunities for career advancement
• Employee discounts

Working Hours: 40 hours per week with potential for overtime during peak times

ASSUMPTION: Compensation could include hourly wages typical to the region and industry; benefits might vary based on employee status (part-time vs. full-time).

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants with a focus on quick service and delivery

Company Size: Over 10,001 employees, offering vast networking and growth opportunities

Founded: 1960, building on decades of successful pizza delivery service

Company Description:

• Highly successful franchise model and corporate synergy
• Pioneering in technology with initiatives like voice-ordering apps
• Operating in more than 90 markets worldwide

Company Specialties:

• Pizza and sandwich innovation
• Integrated marketing strategies
• Technological advancements in food service

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Given the stable and extensive footprint of Domino's globally, the company likely offers more structured career development paths than smaller businesses in the same industry.

📊 Role Analysis

Career Level: Entry-level, suitable for those starting in customer service or food industry roles

Reporting Structure: Likely reports to store manager or shift lead

Work Arrangement: Fully on-site, providing hands-on experience in fast-food operations

Growth Opportunities:

• Promotion to shift lead or store management
• Skill development in customer service excellence
• Potential cross-training in other roles such as delivery or culinary

ASSUMPTION: Growth within Domino's is possible through demonstrated performance and engagement, typical of large and structured corporate environments.

🌍 Location & Work Environment

Office Type: Retail food service outlet

Office Location(s): 1236 Alameda St., Norman, Oklahoma

Geographic Context:

• Located in a suburban community within Oklahoma
• Part of a larger chain, providing brand recognition and customer loyalty
• Access to local amenities and customer base

Work Schedule: Likely includes a mix of daytime and evening shifts, with potential weekend hours

ASSUMPTION: The location might have flexible hours due to its customer-facing nature, likely needing coverage during peak meal times.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission
• Phone screening with HR or store manager
• In-person or virtual interview

Key Assessment Areas:

• Customer service aptitude
• Communication skills
• Ability to handle high-pressure situations

Application Tips:

• Highlight any previous experience in customer service
• Demonstrate flexibility in availability
• Show enthusiasm for teamwork and growth

ATS Keywords: Customer service, Inventory management, Communication, Teamwork

ASSUMPTION: The interview process might include practical assessments or situational judgment tests, common in customer service hiring.

🛠️ Tools & Technologies

• POS systems for order processing
• Basic kitchen utensils and tools
• Inventory management software

ASSUMPTION: Tools and technology usage will focus heavily on operational efficiency, typical for a high-volume service environment.

👔 Cultural Fit Considerations

Company Values:

• Integrity and respect
• Commitment to quality
• Fostering growth and knowledge

Work Style:

• Team-oriented and collaborative
• Dynamic and fast-paced
• Service and detail-oriented

Self-Assessment Questions:

• Am I comfortable working in a customer-facing environment?
• Do I enjoy working in teams to achieve common goals?
• Am I inclined to learn and adapt quickly within a fast-paced setting?

ASSUMPTION: Cultural fit is essential, as the role requires engaging frequently with both customers and team members, necessitating strong interpersonal skills.

⚠️ Potential Challenges

• Handling customer complaints effectively
• Managing high volumes of orders during peak hours
• Ensuring quality and cleanliness consistently
• Maintaining physical endurance during shifts

ASSUMPTION: Challenges are typical of the industry, requiring resilience and problem-solving skills, especially during busy periods.

📈 Similar Roles Comparison

• Comparable roles in other fast-food chains with slight variations in job duties
• Retail customer service positions requiring similar skills
• Entry-level food service roles in larger restaurant groups

ASSUMPTION: Similar roles often differ based on company culture and specific operational processes but require a baseline of customer service and operational skills.

📝 Sample Projects

• Executing a successful promotional event
• Improving order processing times
• Participating in a cross-functional team for store improvement

ASSUMPTION: Sample projects may vary but generally focus on enhancing operational efficiency and team collaboration.

❓ Key Questions to Ask During Interview

• What does a typical day look like for a Customer Service Representative here?
• What growth opportunities are available for someone in this role?
• How does the company support employees in learning and development?
• Can you describe the team dynamic within this location?
• What are the expectations during peak business periods?

ASSUMPTION: These questions are oriented toward understanding the role's day-to-day impact and potential for personal and career development within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential phone screening
• Be ready for an interview focused on customer service skills
• Showcase flexibility and a willingness to learn
• Double-check the accuracy and completeness of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.