Customer Service Rep(06443) - 117 S Eastern Ave

📌 Core Information

🔹 Job Title: Customer Service Rep (06443) - 117 S Eastern Ave

🔹 Company: Domino's

🔹 Location: Moore, Oklahoma, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating various equipment necessary for pizza preparation
• Receiving and processing telephone and internet orders
• Maintaining inventory and cleaning the facility
• Providing excellent customer service

ASSUMPTION: Operating equipment refers to using machines and tools specific to pizza preparation, such as dough mixers and ovens. Inventory management entails tracking and organizing pizza ingredients.

📋 Key Responsibilities

✅ Operate all equipment necessary for food preparation

✅ Stock and rotate ingredients efficiently

✅ Receive and process both telephone and internet orders

✅ Count inventory and complete necessary paperwork

✅ Ensure cleanliness of equipment and facility

✅ Provide excellent verbal and written communication with customers

ASSUMPTION: Responsibilities mentioned cover a range of tasks from using kitchen equipment to performing customer service and administrative duties.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar role

Required Skills:

• Strong customer service orientation
• Effective verbal communication skills
• Ability to work in various physical conditions

Preferred Skills:

• Experience in the food service industry
• Familiarity with point of sale systems

ASSUMPTION: Preferred skills are inferred based on industry norms, such as experience in similar settings and technical skills related to order processing systems.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Employee discounts on food products
• Flexible work schedules
• Opportunities for advancement

Working Hours: Approximately 40 hours per week

ASSUMPTION: Benefits are assumed based on common offerings in similar roles within the fast-food industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees

Founded: 1960

Company Description:

• Recognized as a global leader in pizza delivery
• Innovative use of technology such as voice-ordering apps
• A focus on customer satisfaction and quality

Company Specialties:

• Pizza
• Sandwiches
• Technology and Data Analytics

Company Website: Domino's Careers

ASSUMPTION: Information is supplemented with general industry insights and known Domino's initiatives in technological innovation and customer service.

📊 Role Analysis

Career Level: Entry-level position suitable for newcomers to customer service

Reporting Structure: Reports to store manager or shift supervisor

Work Arrangement: On-site work at the specified location

Growth Opportunities:

• Potential for promotion to supervisory roles
• Skills development in customer service and operations
• Networking within a large corporate framework

ASSUMPTION: Given Domino's size, opportunities for vertical movement and skill enhancement are likely.

🌍 Location & Work Environment

Office Type: Retail/Restaurant setting

Office Location(s): 117 S Eastern Ave, Moore, OK

Geographic Context:

• Suburban area with accessible transportation
• Proximity to various amenities and shops
• Potential customer base from surrounding residential areas

Work Schedule: 40 hours per week with some evening and weekend shifts likely

ASSUMPTION: The location details are presumed based on geographic norms for restaurant operations.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person or virtual interview with hiring manager

Key Assessment Areas:

• Customer service abilities
• Communication skills
• Adaptability to dynamic environments

Application Tips:

• Highlight any prior experience in customer service
• Emphasize strong communication skills
• Prepare to discuss how you handle high-pressure situations

ATS Keywords: Customer Service, Communication, Inventory Management, Order Processing

ASSUMPTION: The application process steps and tips are based on typical hiring procedures for retail and customer service roles.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Ordering and Inventory Management software
• Basic kitchen equipment and tools

ASSUMPTION: Tools and technologies are inferred from the requirement to handle orders and prepare food.

👔 Cultural Fit Considerations

Company Values:

• Integrity and respect towards all
• Commitment to delivering quality
• Maintaining a positive and fun work culture

Work Style:

• Fast-paced environment
• Emphasis on teamwork and coordination
• Customer-focused service delivery

Self-Assessment Questions:

• How do I handle fast-paced work environments?
• Am I receptive to giving and receiving feedback?
• How do I manage multiple tasks simultaneously?

ASSUMPTION: Cultural fit suggestions are based on typical values and work styles found in fast-food chains like Domino's.

⚠️ Potential Challenges

• Managing customer expectations during peak hours
• Balancing multiple tasks at once
• Exposure to varying temperatures in food preparation areas
• Standing for extended periods

ASSUMPTION: Challenges are identified based on common demands in customer service and food service industries.

📈 Similar Roles Comparison

• Cashier roles in retail or restaurant settings demand similar customer service skills.
• Food preparation roles in quick-service restaurants provide similar work environments.
• Store associate roles in other fast-food chains offer comparable growth opportunities.

ASSUMPTION: Role comparisons are made with positions that have overlapping skills and responsibilities.

📝 Sample Projects

• Organize a "Customer Appreciation Day" to engage regular customers.
• Streamline inventory management for faster order processing.
• Develop a script for handling common customer inquiries efficiently.

ASSUMPTION: Sample projects are proposed based on typical initiatives that improve customer interaction and operational efficiency.

❓ Key Questions to Ask During Interview

• What training programs do you offer for new hires?
• How do you measure success in this role?
• What is the busiest time of the day or week?
• How is performance feedback delivered?
• Are there opportunities for career progression within the company?

ASSUMPTION: Interview questions are tailored to uncover insights about career development and day-to-day operations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Complete any online assessments if required
• Prepare a resume highlighting relevant experience and skills
• Practice potential interview questions
• Follow up with the hiring manager after the interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.