Customer Service Rep(06458) - 7115 NW 150th St Ste 7

📌 Core Information

🔹 Job Title: Customer Service Rep (06458)

🔹 Company: Domino's

🔹 Location: Oklahoma City, Oklahoma, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Greeting customers with a friendly demeanor
• Answering customer inquiries via phone
• Accurately taking and entering customer orders into the computer system
• Assisting with food preparation and cleaning tasks

ASSUMPTION: Due to the customer-facing nature of the role, strong communication skills and the ability to work in a fast-paced environment are likely important. The task of food preparation suggests a need for adhering to safety and hygiene protocols.

📋 Key Responsibilities

✅ Greet customers warmly and professionally

✅ Answer phones and respond to customer queries

✅ Take accurate customer orders and manage entry into the system

✅ Participate in food preparation and ensure cleanliness is maintained

✅ Prepare inventory for use

ASSUMPTION: Responsibilities suggest a mix of customer interaction and routine tasks, which require attention to detail and a multitasking ability. The listing doesn’t specify, but experience with similar tasks would likely be advantageous.

🎯 Required Qualifications

Education: High school diploma or equivalent preferred

Experience: 0-2 years in customer service or related field

Required Skills:

• Customer Service
• Phone Etiquette
• Order Taking

Preferred Skills:

• Experience in Food Preparation
• Inventory Management

ASSUMPTION: While the job requires basic skills for entry-level customer service roles, skills in food preparation and inventory management would be beneficial, especially in a fast-food environment.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, customer service roles in similar industries offer competitive hourly wages.

Benefits:

• Employee discounts
• Health insurance options
• Paid time off

Working Hours: 40 hours per week, with potential for evening or weekend shifts

ASSUMPTION: The position likely offers standard benefits provided to full-time employees in the fast-food industry. Flexible scheduling might be available to accommodate various shift patterns.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, known for rapid service and customer interaction

Company Size: Large organization with 10,001+ employees, offering diverse opportunities for growth and learning

Founded: 1960; with a long history of innovation in the food service industry

Company Description:

• A global leader in pizza delivery
• Innovative with technology, offering voice-ordering on mobile apps
• Committed to providing quality food and customer service

Company Specialties:

• Pizza
• Marketing and Advertising
• Technology innovation in food service

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company’s large size and focus on innovation signal good career development opportunities, particularly for those interested in food service and technology.

📊 Role Analysis

Career Level: Entry-level position offering foundational experience in customer service and operations

Reporting Structure: Likely reporting to a shift manager or store supervisor

Work Arrangement: On-site role in a fast-paced restaurant environment

Growth Opportunities:

• Potential for advancement to management positions
• Skill development in customer service and management
• Opportunities to branch into training and operations roles

ASSUMPTION: While this entry-level position is foundational, the company’s size and global reach provide avenues for long-term career progression.

🌍 Location & Work Environment

Office Type: Fast-paced restaurant environment

Office Location(s): 7115 NW 150th St Ste 7, Oklahoma City, Oklahoma, United States

Geographic Context:

• Suburban location with easy access to major roads
• Community-focused environment
• Potential for high customer traffic during peak hours

Work Schedule: Full-time schedule with possible evening and weekend shifts

ASSUMPTION: The store’s suburban location suggests it caters to a diverse clientele, offering a dynamic work experience.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview at the store location

Key Assessment Areas:

• Customer service orientation
• Communication and interpersonal skills
• Ability to multitask efficiently

Application Tips:

• Highlight customer service experience
• Emphasize ability to work in team settings
• Prepare examples of past problem-solving experiences

ATS Keywords: Customer Service, Fast Food, Order Entry, Communication Skills

ASSUMPTION: The interview process likely emphasizes practical skills and customer service aptitude, reflecting the company’s focus on excellent service.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telecommunications systems for order taking
• Basic inventory management software

ASSUMPTION: Familiarity with POS systems and telecommunications may enhance efficiency in this role.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation and adaptability
• Teamwork and collaboration

Work Style:

• Pace-oriented with attention to detail
• Responsive to customer needs
• Flexible and open to feedback

Self-Assessment Questions:

• Am I comfortable with direct customer interaction?
• Can I adapt quickly to new tasks and situations?
• Do I enjoy working in a fast-paced team environment?

ASSUMPTION: A successful cultural fit would include a passion for customer service and a strong team-oriented mindset.

⚠️ Potential Challenges

• Managing peak hour customer flow
• Balancing multiple tasks simultaneously
• Adapting to evolving customer preferences
• Maintaining food safety and quality during rush periods

ASSUMPTION: Challenges reflect the typical dynamic environment of fast-food operations, requiring resilience and adaptability.

📈 Similar Roles Comparison

• Similar duties to cashier roles in retail environments
• Comparable role to fast-food service positions
• Involves aspects of hospitality roles focusing on customer satisfaction

ASSUMPTION: The role offers hands-on experience common in customer service positions, valuable across various industries.

📝 Sample Projects

• Developing a customer flow management plan for peak hours
• Implementing a new inventory tracking method
• Creating a training module for new order-taking systems

ASSUMPTION: Sample projects assume proactive engagement in process improvement and efficiency in standard operations.

❓ Key Questions to Ask During Interview

• What does a typical day look like in this role?
• How does this store define excellent customer service?
• What opportunities for professional growth are available?
• What are the most significant challenges faced in this position?
• Can you provide examples of the team culture at this location?

ASSUMPTION: The questions are designed to gauge the company culture, expectations, and growth potential.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant experience
• Be ready for a potential phone screening
• Prepare for an in-person interview at the specified location
• Follow up with a thank-you note post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.