Customer Service Rep(06503) - 7101 Colleyville Blvd. Ste. A

📌 Core Information

🔹 Job Title: Customer Service Rep(06503) - 7101 Colleyville Blvd. Ste. A

🔹 Company: Domino's

🔹 Location: Colleyville, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service during busy hours.
• Opportunity to advance within the company.
• Flexible scheduling to balance other commitments.
• Possibility for development into management roles.

ASSUMPTION: The role involves a mix of customer interaction and operational tasks based on the description. It's likely designed for individuals seeking flexible work arrangements and career growth within a dynamic team environment.

📋 Key Responsibilities

✅ Operate all in-store equipment safely and efficiently.

✅ Stock ingredients and maintain proper inventory levels.

✅ Process telephone orders accurately and courteously.

✅ Prepare and bake pizzas and other menu items with precision.

✅ Maintain cleanliness in the store including equipment and storage areas.

ASSUMPTION: The responsibilities highlight the need for multitasking skills, emphasizing both customer-facing and operational duties to ensure smooth store operations.

🎯 Required Qualifications

Education: Not specified

Experience: Prior experience in customer service is beneficial but not required.

Required Skills:

• Strong verbal and written communication skills.
• Basic mathematical skills for transactions and order processing.
• Proficiency in using computer systems for order entries.

Preferred Skills:

• Experience in a fast-paced retail or food service environment.
• Teamwork and problem-solving abilities.

ASSUMPTION: The qualifications assume a fundamental emphasis on communication and customer interaction, typical for retail positions. Expected skills align with dynamic and service-oriented roles.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Flexible work schedules suitable for various life commitments.
• Opportunities for career advancement within the company.
• Employee discounts on Domino's products.

Working Hours: Approximately 40 hours per week with potential flexibility.

ASSUMPTION: Though compensation details are missing, flexible hours and employee discounts suggest additional non-monetary benefits common in this industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - Global pizza delivery and food retail industry.

Company Size: 10,001+ employees, offering diverse career pathways for growth.

Founded: 1960, with a rich history in pizza delivery and innovation.

Company Description:

• Leading public restaurant brand known for fun and innovation.
• Focus on technology, including app development for easy ordering.
• Strong commitment to quality and community presence worldwide.

Company Specialties:

• Pizza and sandwiches
• Digital marketing and technology
• Data analytics and advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's emphasis on technology suggests a progressive approach within the restaurant industry and an ongoing commitment to customer experience improvements.

📊 Role Analysis

Career Level: Entry-level position with opportunities for advancement.

Reporting Structure: Reports to store management with potential to take on leadership roles.

Work Arrangement: On-site with no remote work options.

Growth Opportunities:

• Career progression from customer service to management roles.
• Possibility to gain experience in franchise operations.
• Path to franchise ownership for ambitious employees.

ASSUMPTION: The role offers robust growth opportunities within a franchise system, appealing to candidates seeking long-term careers in customer service or management.

🌍 Location & Work Environment

Office Type: Retail store environment at a Domino's location.

Office Location(s): 7101 Colleyville Blvd. Ste. A, Colleyville, Texas, United States

Geographic Context:

• Located in a suburban area providing local clientele.
• Proximity to residential neighborhoods enhances community engagement.
• Easy accessibility for local employees and customers.

Work Schedule: Varies depending on store hours, requiring flexibility to accommodate peak times.

ASSUMPTION: Given its suburban location, the job likely attracts candidates from nearby areas, focusing on building a community-oriented team atmosphere.

💼 Interview & Application Insights

Typical Process:

• Online application submission.
• Initial phone screening by store management.
• In-person interview at the store to evaluate customer interaction skills.

Key Assessment Areas:

• Customer service orientation and communication skills.
• Ability to handle multiple tasks under pressure.
• Willingness to work in a team setting.

Application Tips:

• Highlight prior experience in customer service or retail roles.
• Demonstrate flexibility and enthusiasm for shift work.
• Emphasize any skills in sales or handling food service operations.

ATS Keywords: Customer service, teamwork, flexibility, communication, sales

ASSUMPTION: Application and interview processes likely focus on practical skills and interpersonal abilities crucial for successful customer interactions in a fast-paced setting.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Telephone and order-taking software
• Basic kitchen equipment and ovens

ASSUMPTION: Successful candidates will be trained on specific technologies and tools used within Domino's stores, requiring basic tech literacy and willingness to learn.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction.
• Inclusivity and appreciation of diversity.
• Drive for continuous improvement and innovation.

Work Style:

• Collaborative team environment.
• Dynamic and adaptable to changing scenarios.
• Energized by fast-paced, customer-focused activities.

Self-Assessment Questions:

• Do I enjoy interacting with diverse groups of people?
• Can I handle multiple responsibilities in a fast-paced setting?
• Do I have the initiative to seek growth and leadership opportunities?

ASSUMPTION: Domino's culture emphasizes teamwork and a customer-first mentality, which aligns with the fast-paced nature of the food service industry.

⚠️ Potential Challenges

• Managing high customer volumes during peak hours.
• Adhering to strict quality control standards.
• Physical demands such as standing, lifting, and reaching.
• Balancing multiple tasks while maintaining customer satisfaction.

ASSUMPTION: Challenges are inherent to roles involving customer service within a fast-moving retail environment, where efficiency and precision are critical for success.

📈 Similar Roles Comparison

• Comparable to other entry-level customer service roles in retail and food service.
• Offers more career growth opportunities than standard retail jobs.
• Typically involves more operational tasks compared to a traditional customer service role.

ASSUMPTION: Assuming similarities with other entry-level positions, this role provides unique growth pathways within a structured franchise system.

📝 Sample Projects

• Implementing a new process for speedier order-taking during rush hour.
• Developing a customer loyalty program to enhance community engagement.
• Leading a team to achieve the highest customer satisfaction scores in the region.

ASSUMPTION: These projects exemplify the scope for initiative and teamwork, fostering an environment where employees can propose and lead new efforts.

❓ Key Questions to Ask During Interview

• What are the typical hours for a Customer Service Representative?
• Can you describe the career progression opportunities within Dominos?
• What strategies does your team use to handle peak busy hours?
• How does Domino's support continuous employee training and growth?
• What are the most challenging aspects of this position?

ASSUMPTION: Asking these questions during the interview can provide deeper insights into the role and confirm the alignment with career goals within franchise operations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Domino's Careers page.
• Prepare a resume highlighting relevant customer service or retail experience.
• Complete any online assessments as required.
• Attend an interview at the Colleyville store location if selected.
• Follow-up with the hiring manager after the interview.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.