Customer Service Rep(06520) - 3326 Central Ave SE

📌 Core Information

🔹 Job Title: Customer Service Representative (06520) - 3326 Central Ave SE

🔹 Company: Domino's

🔹 Location: Albuquerque, New Mexico, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified, likely On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with customers in a fast-paced environment
• Providing excellent customer service and support
• Utilizing communication and basic computer skills
• Applying math skills for customer transactions

ASSUMPTION: The role focuses on direct customer interaction and service, requiring adaptable communication in a dynamic environment.

📋 Key Responsibilities

✅ Interact with customers in a fast-paced environment

✅ Provide excellent service and support to customers

ASSUMPTION: Responsibilities are centered around ensuring customer satisfaction and efficient service delivery in a busy setting.

🎯 Required Qualifications

Education: No specific educational requirements

Experience: 0-2 years in a customer service role

Required Skills:

• Excellent communication skills
• Basic computer experience
• Strong math skills

Preferred Skills:

• Experience in customer service settings
• Ability to handle high-pressure situations

ASSUMPTION: A focus on soft skills and basic technical proficiency, with preference for candidates with a customer service background.

💰 Compensation & Benefits

Salary Range: Not specified, competitive with industry standards

Benefits:

• Meal discounts
• Flexible schedules
• Opportunities for career advancement

Working Hours: 40 hours per week, flexibility may be required

ASSUMPTION: Compensation likely includes standard benefits for entry-level service positions within the restaurant industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focusing on fast-food services

Company Size: 10,001+ employees, offering diverse career opportunities within a large organization

Founded: 1960, with a solid history in the fast-food industry

Company Description:

• Innovates in pizza delivery and technology
• Operates over 17,100 stores in 90+ markets
• Committed to quality and customer service

Company Specialties:

• Pizza and sandwiches
• Marketing and advertising
• Digital technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's offers a robust internal culture, leveraging technology to drive customer satisfaction and operational excellence.

📊 Role Analysis

Career Level: Entry level with direct customer interaction responsibilities

Reporting Structure: Likely reports to a store manager or assistant manager

Work Arrangement: On-site position, involving direct interaction with colleagues and customers

Growth Opportunities:

• Transition to supervisory roles
• Access to advanced training programs
• Potential for rapid career progression

ASSUMPTION: The role is ideal for those seeking to develop foundational skills in customer service with room for growth.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 3326 Central Ave SE, Albuquerque, NM

Geographic Context:

• Located in a bustling commercial area
• Accessible by public transportation
• Part of a vibrant local community

Work Schedule: Standard 40-hour work weeks, with potential shifts during evenings and weekends

ASSUMPTION: The work environment is team-oriented and fast-paced, requiring flexibility and resilience.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or video interview
• In-person interview with hiring manager

Key Assessment Areas:

• Customer service aptitude
• Problem-solving skills
• Interpersonal communication skills

Application Tips:

• Highlight relevant customer service experiences
• Demonstrate flexibility and confidence in high-pressure situations
• Emphasize strong communication skills

ATS Keywords: Customer service, Communication skills, Fast-paced environment, Math skills

ASSUMPTION: The selection process values interpersonal skills and experience in customer-facing roles.

🛠️ Tools & Technologies

• POS systems
• Basic computer software (e.g., Microsoft Office)
• Customer service management applications

ASSUMPTION: Familiarity with standard retail technology tools is essential for daily operations.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality
• Customer-centric innovation
• Teamwork and collaboration

Work Style:

• Energetic and dynamic team interactions
• Ability to work under time constraints
• Adaptability to change

Self-Assessment Questions:

• Can you handle multiple customer requests simultaneously?
• Are you comfortable working in a team-driven environment?
• How do you manage stress in a fast-paced setting?

ASSUMPTION: Seeking individuals who thrive in collaborative, fast-paced environments with a customer-service orientation.

⚠️ Potential Challenges

• Managing high customer volume during peak hours
• Adapting to rapidly changing work priorities
• Maintaining composure in stressful situations
• Balancing multiple tasks efficiently

ASSUMPTION: Candidates should be prepared for dynamic customer interaction scenarios that require quick thinking.

📈 Similar Roles Comparison

• Compare central customer service roles with those in less active settings
• Skills overlap with retail cashier positions
• Emphasis on customer engagement like in hospitality

ASSUMPTION: Similar roles in retail and hospitality can offer insights into the demands of this position.

📝 Sample Projects

• Handling a customer complaint effectively
• Upselling a new promotional item to a customer
• Balancing store transactions at the end of a shift

ASSUMPTION: Project examples reflect real-world customer service scenarios typical in the role.

❓ Key Questions to Ask During Interview

• What are the busiest times of day, and how is staff scheduled accordingly?
• How does Domino's support professional development for its employees?
• Can you describe a typical day in this role?
• What are the most rewarding aspects of working here?
• How does the team handle unexpected challenges?

ASSUMPTION: Questions aim to uncover team dynamics, daily responsibilities, and growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for an initial screening call
• Gather documentation of relevant work experience
• Be ready for an in-person interview within a week
• Follow up if you haven’t heard back within two weeks

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.