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Customer Service Rep(06544) - 4208 Hwy 64

Domino's
Full-time
On-site
Kirtland AFB, New Mexico, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep(06544) - 4208 Hwy 64

πŸ”Ή Company: Domino's

πŸ”Ή Location: Kirtland AFB, New Mexico, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Sun Mar 30 2025 03:14:28 GMT+0000 (Coordinated Universal Time)

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Interacting with customers in a fast-paced environment
  • Utilizing excellent communication and math skills
  • Handling customer queries effectively
  • Providing service with a focus on customer satisfaction

ASSUMPTION: The job requires the ability to work under pressure and handle multiple tasks simultaneously due to its fast-paced nature. Given it's a customer service role, proficiency with technology may be expected to assist with order-taking and problem-solving.

πŸ“‹ Key Responsibilities

βœ… Interact with customers in a fast-paced environment

βœ… Utilize communication and math skills to assist customers effectively

βœ… Address customer inquiries and concerns professionally

ASSUMPTION: It's assumed that the role also involves collaborating with team members and maintaining a clean and organized work area, as these are typical duties in similar positions.

🎯 Required Qualifications

Education: Must be at least 16 years old (implies no formal education requirement beyond age)

Experience: 0-2 years of experience

Required Skills:

  • Excellent communication skills
  • Basic math skills
  • Basic computer experience

Preferred Skills:

  • Experience in customer service
  • Familiarity with POS systems

ASSUMPTION: While some computer experience is helpful, it is likely preferred for candidates to be familiar with Point of Sale (POS) systems commonly used in retail and service settings.

πŸ’° Compensation & Benefits

Salary Range: Not specified, but entry-level customer service roles often start at the local minimum wage.

Benefits:

  • Potential employee discounts
  • Training programs
  • Flexible scheduling opportunities

Working Hours: Full-time at 40 hours per week

ASSUMPTION: Benefits may include basic health insurance, given the company's size, although not explicitly stated.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants

Company Size: 10,001+ employees, indicating a large and established company with potential for career development

Founded: 1960

Company Description:

  • A leading brand in the global pizza delivery market
  • Strong focus on innovation and customer satisfaction
  • Committed to being the best pizza company in every neighborhood

Company Specialties:

  • Pizza
  • Technology
  • Marketing

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's commitment to technology suggests an emphasis on digital skills, which may be reflected in their operational processes.

πŸ“Š Role Analysis

Career Level: Entry-level

Reporting Structure: Reports to the store manager

Work Arrangement: On-site, customer-facing role

Growth Opportunities:

  • Opportunities to advance to supervisory roles
  • Potential for cross-training in various store operations
  • Experience in a recognized global brand

ASSUMPTION: Entry-level roles typically include opportunities for growth through merit-based promotions and skill-building.

🌍 Location & Work Environment

Office Type: Retail store location

Office Location(s): 4208 Hwy 64, Kirtland AFB, New Mexico

Geographic Context:

  • Proximity to Kirtland Air Force Base
  • Located in a well-connected region of New Mexico
  • Access to local retail and community amenities

Work Schedule: Standard retail hours; may include weekends and evenings

ASSUMPTION: The location within a military-affiliated area could mean a diverse customer base, potentially including military personnel and families.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Initial screening call
  • In-person interview with store manager

Key Assessment Areas:

  • Communication skills
  • Problem-solving abilities
  • Customer service aptitude

Application Tips:

  • Highlight any previous customer service experience
  • Demonstrate comfort with technology
  • Express enthusiasm for working in a fast-paced environment

ATS Keywords: Customer service, communication skills, math skills, fast-paced, Domino's

ASSUMPTION: The application process likely values punctuality, professionalism, and a customer-first attitude.

πŸ› οΈ Tools & Technologies

  • Point of Sale (POS) systems
  • Basic office software (e.g., email, Microsoft Office)
  • Customer relationship management tools

ASSUMPTION: Candidates may interact with company-specific software platforms and should, therefore, display willingness to learn new systems.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to customer satisfaction
  • Innovation and efficiency
  • Teamwork and collaboration

Work Style:

  • Adaptable to fast-paced settings
  • Effective communicator
  • Proactive problem solver

Self-Assessment Questions:

  • Are you comfortable working in a fast-paced environment?
  • Do you enjoy engaging with customers and solving problems?
  • How do you handle stressful situations?

ASSUMPTION: Given the company's focus on customer service excellence, an applicant should align with a customer-centric culture.

⚠️ Potential Challenges

  • Handling high customer volume
  • Balancing multiple tasks simultaneously
  • Maintaining customer satisfaction under pressure
  • Learning new systems quickly

ASSUMPTION: These challenges are common in the retail sector and can be navigated through effective training and support from the team.

πŸ“ˆ Similar Roles Comparison

  • Similar responsibilities to customer service roles in other major retail chains
  • Comparable entry-level compensation
  • Opportunities for advancement within a global brand

ASSUMPTION: The role is likely similar in scope and expectations to customer-facing positions at other large food service brands.

πŸ“ Sample Projects

  • Initiating a customer feedback program
  • Participating in store promotional events
  • Contributing to team-based store organization projects

ASSUMPTION: Projects may vary by location and store needs but generally aim to enhance customer service and operational efficiency.

❓ Key Questions to Ask During Interview

  • What does a typical workday look like for this position?
  • How does Domino's support employee growth and development?
  • Can you describe the team dynamics?
  • What is the company's approach to customer service excellence?
  • What tools and technologies will I be expected to use?

ASSUMPTION: It's beneficial to ask about the company culture and expectations to ensure a mutual fit.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Include an updated resume with relevant experience
  • Ensure contact details are correct for follow-up
  • Prepare for a potential screening interview
  • Review company policies and customer service values

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.