Customer Service Rep(06632) - 2411 Avenue I

📌 Core Information

🔹 Job Title: Customer Service Rep(06632) - 2411 Avenue I

🔹 Company: Domino's

🔹 Location: Huntsville, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun, March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers to ensure high satisfaction
• Performing various tasks in a busy, dynamic work environment
• Opportunity for role advancement into management positions
• Contributing to the team's overall performance and service excellence

ASSUMPTION: The job overview emphasizes a fun and fast-paced work environment typical of quick-service restaurants. Advancement opportunities suggest a structured career path for motivated individuals.

📋 Key Responsibilities

✅ Operating all equipment necessary for order processing

✅ Stocking ingredients and managing inventory paperwork

✅ Receiving and processing telephone orders

✅ Maintaining cleanliness of equipment and facility daily

ASSUMPTION: Responsibilities suggest a mix of customer service and operational tasks, indicating a versatile role requiring effective multitasking capabilities.

🎯 Required Qualifications

Education: Not specified, but a high school diploma could be typical for customer service roles.

Experience: 0-2 years in customer service or related field

Required Skills:

• Outgoing personality
• Strong communication skills
• Basic mathematical skills

Preferred Skills:

• Prior experience in food service industry
• Proficiency with POS systems

ASSUMPTION: Basic educational and experience requirements align with entry-level customer service positions in the restaurant industry.

💰 Compensation & Benefits

Salary Range: Not specified, but typically aligns with industry standards for entry-level roles.

Benefits:

• On-the-job training and development opportunities
• Flexible scheduling options
• Employee discounts on food offerings

Working Hours: Full-time, 40 hours per week, with potential for flexibility

ASSUMPTION: Compensation will be competitive for the region and similar roles, with benefits leaning towards perks rather than traditional benefits.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; a dynamic and customer-centric industry requiring excellent service skills.

Company Size: Over 10,001 employees, indicating a large-scale operation with global reach.

Founded: 1960

Company Description:

• One of the world's leading pizza delivery companies
• Focus on innovation and customer satisfaction
• Operates over 17,100 stores in 90+ markets worldwide

Company Specialties:

• Pizza and sandwich offerings
• Digital and mobile ordering technology
• Comprehensive marketing strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's large footprint provides robust career development opportunities.

📊 Role Analysis

Career Level: Entry-level position with potential for growth

Reporting Structure: Reports to a store manager or assistant manager

Work Arrangement: Predominantly on-site with specified shift hours

Growth Opportunities:

• Promotions to management roles
• Skill development in customer service and operations
• Potential cross-training for diverse job functions

ASSUMPTION: Growth paths are likely formalized with structured training programs.

🌍 Location & Work Environment

Office Type: Retail store-front within a fast-food environment

Office Location(s): 2411 Avenue I, Huntsville, TX

Geographic Context:

• Located in a small city with strong community ties
• Accessible public transportation and local amenities
• Regional cost of living is moderate

Work Schedule: Flexible shifts with potential evening and weekend work

ASSUMPTION: The location offers a stable customer base in a community-centric setting.

💼 Interview & Application Insights

Typical Process:

• Initial application through company careers page
• Phone screening to assess basic qualifications
• In-person interview with store management

Key Assessment Areas:

• Customer service acumen
• Problem-solving abilities
• Team fit and motivation

Application Tips:

• Emphasize any food service experience
• Showcase communication and interpersonal skills
• Be prepared to discuss availability and schedule preferences

ATS Keywords: Customer Service, Teamwork, Order Processing, Communication Skills

ASSUMPTION: Application and interview processes streamline assessments for entry-level readiness and cultural fit.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Order processing software
• Standard kitchen equipment and tools

ASSUMPTION: Tools are standard within fast-service environments, focusing on speed and efficiency.

👔 Cultural Fit Considerations

Company Values:

• Customer satisfaction
• Continuous improvement
• Innovative teamwork

Work Style:

• Collaborative and team-oriented
• Fast-paced work environment
• Emphasis on customer interaction

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy engaging directly with customers?
• Am I interested in potentially advancing to management roles?

ASSUMPTION: A culture of innovation and customer focus underpins operational practices.

⚠️ Potential Challenges

• High turnover, common in service roles
• Fast-paced and physically demanding work conditions
• Adapting to varying customer demands and service expectations
• Managing multiple tasks simultaneously

ASSUMPTION: Challenges focus on adaptability and resilience in a dynamic environment.

📈 Similar Roles Comparison

• Compared to other entry-level service jobs, the role offers significant growth opportunities within a global brand.
• Shift flexibility may be greater than typical retail positions.
• Employee discounts may provide additional personal and financial benefits.

ASSUMPTION: The role is benchmarked favorably in terms of advancement and holistic company benefits.

📝 Sample Projects

• Project management during peak hours to meet customer demands
• Implementation of new customer service initiatives
• Engagement in community outreach programs through company initiatives

ASSUMPTION: Projects likely revolve around improvement of customer service techniques and community engagement.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this position?
• What opportunities for advancement are available?
• Can you describe the team dynamics here?
• What training programs does Domino's offer for personal growth?
• How does Domino's measure success in this role?

ASSUMPTION: Questions should focus on gaining clarity about advancement, day-to-day expectations, and team integration.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant customer service experience
• Prepare for a potential phone screening
• Be ready to discuss your availability and preferred work schedule
• Follow up post-interview to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.