Customer Service Rep(06664) - 2448 Memorial Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(06664) - 2448 Memorial Blvd

🔹 Company: Domino's

🔹 Location: Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service to clients
• Operating essential equipment and technologies
• Maintaining cleanliness and organization of the work environment
• Engaging with a dynamic and fast-growing team

ASSUMPTION: This role primarily focuses on direct customer interaction and daily operational tasks to support store functions, as implied by the job description and duties mentioned.

📋 Key Responsibilities

✅ Operate all equipment necessary for daily operations

✅ Stock ingredients from delivery area to storage, work area, and walk-in cooler

✅ Prepare all products per standards

✅ Receive and process telephone orders

✅ Take inventory and complete associated paperwork

✅ Clean equipment and facilities daily

ASSUMPTION: Responsibilities center around operational tasks essential for maintaining Domino’s daily operations and customer satisfaction, with an emphasis on multitasking and communication.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level, suitable for individuals 16 years or older

Required Skills:

• Outgoing personality
• Basic math skills (addition, subtraction, multiplication, division)
• Communication skills (verbal and written)

Preferred Skills:

• Experience in customer service roles
• Proficiency in using technology for order processing

ASSUMPTION: No formal education is specified, indicating this position is suitable for individuals starting their careers, and it focuses on interpersonal and basic operational skills.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Potential for career advancement
• Broad exposure to various operational areas within the restaurant
• Collaborative and supportive work environment

Working Hours: 40 hours per week

ASSUMPTION: Competitive industry-standard benefits are expected, although specific salary details are not provided, indicating a typical entry-level compensation structure.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, specializing in pizza delivery

Company Size: 10,001+ employees, providing a vast network and growth options for employees

Founded: 1960

Company Description:

• Global presence with innovative approaches in the pizza and food delivery market
• Focus on technology integration in ordering and customer engagement
• Supportive work culture prioritizing fun and excellence

Company Specialties:

• Pizza and related food products
• Marketing and technology initiatives
• Data analytics and digital advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's extensive company size suggests substantial resources for employee development and innovation, while the company's specialties imply potential exposure to advancements in market and technology.

📊 Role Analysis

Career Level: Entry-level, ideal for individuals beginning their careers or seeking part-time work

Reporting Structure: Likely reports to store management or shift supervisors

Work Arrangement: On-site in a retail food service environment

Growth Opportunities:

• Progression to managerial roles
• Skills development in customer service and operations
• Opportunities for transfer to other locations or roles

ASSUMPTION: Growth paths are aligned with operational proficiency and experience within the company, focusing on upward mobility to managerial positions.

🌍 Location & Work Environment

Office Type: Retail storefront within a quick-service restaurant

Office Location(s): 2448 Memorial Blvd, Texas

Geographic Context:

• Accessibility to local community amenities
• Potential exposure to diverse customer base
• Proximity to residential and commercial areas

Work Schedule: Likely requires flexibility, including weekend and evening shifts

ASSUMPTION: The location offers conveniences and opportunities for engagement with a varied customer base, while the environment is conducive to learning and hands-on experience in customer service and operations.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service aptitude
• Basic operational skills
• Adaptability and teamwork

Application Tips:

• Highlight previous customer service experience, if any
• Be prepared to discuss availability and flexibility
• Showcase interpersonal skills and enthusiasm

ATS Keywords: Customer service, Inventory management, Order processing, Communication skills

ASSUMPTION: The application process is straightforward, emphasizing interpersonal skills and availability, with a focus on streamlining for numerous applicants typical of entry-level roles.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Telephone communication systems
• Order processing software

ASSUMPTION: Familiarity with standard retail and ordering technology is expected, focusing on operational efficiency and customer interaction.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Focus on innovation and growth
• Collaborative team spirit

Work Style:

• Fast-paced and dynamic
• High levels of interaction with team members
• Proactive and customer-oriented approach

Self-Assessment Questions:

• Do I enjoy working in a fast-paced environment?
• Am I comfortable with handling multiple tasks efficiently?
• Do I have the flexibility to work evenings and weekends?

ASSUMPTION: A cultural fit would involve a candidate who thrives in dynamic, customer-focused environments and enjoys teamwork and interpersonal engagements.

⚠️ Potential Challenges

• Managing high volumes of customer interactions
• Adapting to fast-paced work conditions
• Maintaining quality service while multitasking
• Handling the flexibility required for different shifts

ASSUMPTION: Challenges are typical of retail customer service roles, centering around the need for adaptability, effective multitasking, and maintaining upbeat service under pressure.

📈 Similar Roles Comparison

• Similar positions in fast-food or QSR (Quick Service Restaurant) chains
• Retail customer service roles with emphasis on direct customer interaction
• Entry-level hospitality service positions

ASSUMPTION: Comparable roles offer similar entry-level opportunities that focus on customer service, with typical growth paths toward supervisory or managerial responsibilities within the sector.

📝 Sample Projects

• Initiatives to streamline order processing
• Customer feedback improvement programs
• Inventory management optimization projects

ASSUMPTION: Projects are likely focused on enhancing store operations and customer service, reflecting typical in-house improvements seen in dynamic retail environments.

❓ Key Questions to Ask During Interview

• What are the typical career progression opportunities available in this role?
• Can you describe the team dynamics and work culture at this location?
• What does a typical day look like for someone in this position?
• How does this role contribute to the overall success of the store?
• What support and training do new employees receive?

ASSUMPTION: Insightful questions are directed towards understanding growth opportunities, team dynamics, and daily operations, helping applicants gauge fit and long-term potential in the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences
• Prepare for a potential phone interview
• Practice answers for typical customer service scenarios
• Research the company to better understand its culture and values

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.