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Customer Service Rep(06735) - 20617 Aldine westfield rd

Domino's
Full-time
On-site
Humble, Texas, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep (06735) - 20617 Aldine Westfield Rd

πŸ”Ή Company: Domino's

πŸ”Ή Location: Humble, Texas, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Tue Apr 01 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Deliver exceptional customer service
  • Prepare food and manage product inventory
  • Maintain cleanliness and organization in the store
  • Opportunity for career advancement within Domino's

ASSUMPTION: The role emphasizes customer interaction, food preparation, and operational tasks, given the company's fast-paced, service-oriented focus.

πŸ“‹ Key Responsibilities

βœ… Taking and processing telephone and in-person orders

βœ… Operating kitchen and other store equipment

βœ… Stocking ingredients and preparing products

βœ… Maintaining cleanliness and sanitation standards

βœ… Handling cash and ensuring accurate change

ASSUMPTION: Responsibilities are centered around efficiency, accuracy, and customer satisfaction, critical for a high-volume pizza delivery service.

🎯 Required Qualifications

Education: Minimum age requirement of 15, 16 or older preferred

Experience: No specific experience required, on-the-job training provided

Required Skills:

  • Basic math for cash handling and inventory management
  • Strong communication skills
  • Capability to follow written instructions

Preferred Skills:

  • Previous customer service experience
  • Experience in a fast-paced environment

ASSUMPTION: Assumes that basic learning ability and communication skills are prioritized due to customer-facing nature and operational duties.

πŸ’° Compensation & Benefits

Salary Range: Not specified; typically hourly wage for entry-level customer service roles

Benefits:

  • Flexible work schedules
  • Employee discounts on food
  • Potential for career advancement into management roles

Working Hours: Typically 20 hours a week; Fridays and Saturdays from 5-8 p.m. are required

ASSUMPTION: Compensation involves standard entry-level wages with benefits aimed at supporting personal development and schedule flexibility.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants, with a global reach in pizza delivery

Company Size: 10,001+ employees, indicating robust corporate support and resources

Founded: 1960 with a strong growth and innovation track record

Company Description:

  • Innovative in technology and customer engagement
  • Expansive global presence with 17,100 stores worldwide
  • Committed to corporate growth and employee development

Company Specialties:

  • Pizza and sandwiches
  • Marketing and data analytics
  • Technology and digital advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's emphasizes innovation and expansion, thus providing a dynamic work environment for personal growth and professional opportunities.

πŸ“Š Role Analysis

Career Level: Entry-level position with opportunities for advancement

Reporting Structure: Reports to store management or shift supervisors

Work Arrangement: On-site service role with a customer-facing focus

Growth Opportunities:

  • Potential to advance into shift supervisor roles
  • Possibility to transition into management positions
  • Opportunities to explore corporate roles within Domino's

ASSUMPTION: Entry-level roles at Domino's are structured for skill-building, providing clear pathways to management and broader roles within the company.

🌍 Location & Work Environment

Office Type: In-store environment

Office Location(s): 20617 Aldine Westfield Rd, Humble, Texas

Geographic Context:

  • Located in a vibrant community in Texas
  • Accessible to local transportation and amenities
  • Part of a nationwide network of Domino's stores

Work Schedule: Part-time with an emphasis on weekend availability

ASSUMPTION: The work environment is client-centered, necessitating timely communication and adaptability to variable in-store conditions.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit an online application
  • Initial phone screening
  • In-person or virtual interview with store manager

Key Assessment Areas:

  • Customer service aptitude
  • Problem-solving skills
  • Ability to handle stressful situations

Application Tips:

  • Highlight customer service experience
  • Demonstrate availability and willingness to work weekends
  • Provide examples of teamwork and adaptability

ATS Keywords: Customer Service, Communication, Teamwork, Adaptability, Fast-paced

ASSUMPTION: The application process evaluates customer service capability and reliability for odd-hour shifts, a core component of pizza delivery operations.

πŸ› οΈ Tools & Technologies

  • Point of Sale (POS) systems
  • Basic kitchen equipment
  • Telephone order systems

ASSUMPTION: Use of typical restaurant technology and tools for order processing and food preparation, essential for efficient operations.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to diversity and inclusion
  • Focus on customer satisfaction
  • Innovation in service delivery

Work Style:

  • Team-oriented, collaborative environment
  • Fast-paced, adaptable to changes
  • Customer-focused with emphasis on quality control

Self-Assessment Questions:

  • How do you handle high-stress situations?
  • Are you comfortable working in a fast-paced environment?
  • Do you enjoy working in a team setting?

ASSUMPTION: A cultural fit includes collaborative teamwork, customer orientation, and willingness to work flexibly under pressure.

⚠️ Potential Challenges

  • Managing multiple tasks during peak hours
  • Working in variable temperatures
  • Ensuring quality and speed in food preparation
  • Adapting to shifting customer demands

ASSUMPTION: Challenges stem from the dynamic nature of food service, requiring adaptability and effective time management.

πŸ“ˆ Similar Roles Comparison

  • Compared to other food industry roles, this job offers early career growth potential
  • Higher dependence on customer interaction than typical retail positions
  • More physical activity compared to purely office-based service roles

ASSUMPTION: Comparable roles within the food service domain have similar customer service demands, yet Domino's may offer distinct career growth opportunities.

πŸ“ Sample Projects

  • Implementing a new order management system
  • Leading a customer feedback program
  • Organizing a team-building events initiative

ASSUMPTION: Sample projects may involve initiatives to improve customer service and teamwork in line with Domino's collaborative culture.

❓ Key Questions to Ask During Interview

  • What are the growth opportunities available in this role?
  • How does Domino's support employee development?
  • What does a typical career path at Domino's look like?
  • How do you measure success in this position?
  • Can you describe a typical day in this role?

ASSUMPTION: Questions focus on understanding growth opportunities and operational expectations to ensure alignment with applicant career goals.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Prepare for a quick screening call to discuss availability
  • Attend an in-person interview at the specified location
  • Provide references for further assessment
  • Complete onboarding and training if selected

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.