Customer Service Rep(06742) - 101 Hall Professional Ctr

📌 Core Information

🔹 Job Title: Customer Service Representative (06742) - 101 Hall Professional Ctr

🔹 Company: Domino's

🔹 Location: Kyle, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with customers in a friendly and personable manner
• Answering phones and handling monetary transactions
• Maintaining cleanliness at the work site
• Supporting a positive work environment by smiling and displaying a positive attitude

ASSUMPTION: This role involves direct customer interactions in a fast-paced environment, requiring resilience and a consistently positive demeanor.

📋 Key Responsibilities

✅ Answer customer phone calls efficiently

✅ Handle customer transactions accurately

✅ Maintain a clean and welcoming store environment

✅ Foster a positive atmosphere by smiling and being helpful

ASSUMPTION: Employees will need to be proactive in maintaining store standards and delivering excellent customer service.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years, customer service experience preferred

Required Skills:

• Customer Service
• Phone Handling
• Money Handling

Preferred Skills:

• Experience in retail or food service environments

ASSUMPTION: Basic mathematical skills are assumed necessary for handling transactions accurately. No specific educational requirements suggest entry-level suitability.

💰 Compensation & Benefits

Salary Range: Not specified, typical for entry-level customer service roles in fast-food industries

Benefits:

• Employee discounts
• Flexible scheduling
• Opportunities for advancement

Working Hours: Full-time, 40 hours per week

ASSUMPTION: Compensation aligns with industry standards. Benefits emphasize flexibility and growth potential within the company.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; a large and dynamic sector with continuous demand

Company Size: Over 10,001 employees, offering substantial internal resources and development opportunities

Founded: 1960

Company Description:

• Globally recognized brand with a focus on innovation
• Operates approximately 17,100 stores in 90+ markets
• Pioneering in digital ordering and customer interaction technologies

Company Specialties:

• Pizza and food innovation
• Marketing and digital technologies
• Data analytics and customer insights

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: As a major player in the industry, Domino's offers employees a stable work environment coupled with innovative practices.

📊 Role Analysis

Career Level: Entry-level with potential for growth

Reporting Structure: Direct reporting to store managers

Work Arrangement: On-site, requiring presence in the physical store location

Growth Opportunities:

• Advancement to supervisory roles
• Skill development through in-house training
• Potential transition to corporate positions

ASSUMPTION: Emphasis on internal promotions from entry-level to higher positions, reflecting commitment to employee development.

🌍 Location & Work Environment

Office Type: Retail food service environment

Office Location(s): 101 Hall Professional Ctr, Kyle, Texas

Geographic Context:

• Located in a growing area within Texas
• Serves a diverse customer base
• Accessible by local transit and major highways

Work Schedule: Standard retail hours with evening and weekend shifts

ASSUMPTION: A flexible work schedule reflects the nature of food service industries requiring evening/weekend availability.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service skills
• Ability to handle financial transactions
• Positive attitude and teamwork

Application Tips:

• Highlight relevant customer service experience
• Emphasize flexibility and willingness to learn
• Prepare examples of previous teamwork experiences

ATS Keywords: Customer Service, Fast-Food, Retail, Positive Attitude

ASSUMPTION: The recruitment process focuses on assessing interpersonal skills and adaptability, crucial for customer-facing roles.

🛠️ Tools & Technologies

• Point-of-Sale (POS) systems
• Telephone systems for customer interactions
• Basic cleaning equipment

ASSUMPTION: Familiarity with POS systems and basic cleaning is beneficial for effective role performance.

👔 Cultural Fit Considerations

Company Values:

• Focus on customer satisfaction
• Innovation and entrepreneurial spirit
• Commitment to community involvement

Work Style:

• Friendly and collaborative
• Focused on continuous improvement
• Adaptable to fast-paced environments

Self-Assessment Questions:

• Can I maintain a positive attitude during busy periods?
• Am I comfortable handling money and customer transactions?
• Do I enjoy interacting with a wide variety of customers?

ASSUMPTION: Candidates who align with the company's customer-focused and innovative values will likely thrive.

⚠️ Potential Challenges

• Dealing with difficult customers
• Managing multiple tasks during peak times
• Ensuring accuracy in cash handling
• Maintaining high service standards under pressure

ASSUMPTION: The role requires resilience to stress and the ability to remain composed in challenging situations.

📈 Similar Roles Comparison

• Role requires similar skills to other entry-level positions in fast-food outlets
• Comparable customer service responsibilities to retail roles
• Opportunities for advancement similar to other large franchise companies

ASSUMPTION: Entry-level roles across the fast-food and retail industries share core skills, making transitions into similar roles smooth.

📝 Sample Projects

• Implementing a customer feedback system
• Organizing a local community outreach event
• Developing a team-building exercise for store staff

ASSUMPTION: Creative contribution to store improvements or local community events can be part of job initiatives.

❓ Key Questions to Ask During Interview

• What training programs are available for new hires?
• How does the team handle peak periods of business?
• What opportunities exist for career progression within Domino's?
• How does the company support employees in maintaining customer satisfaction?
• What are the expectations for maintaining cleanliness in the store?

ASSUMPTION: These questions help candidates understand expectations and growth paths within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights customer service and interpersonal skills
• Prepare to discuss your experiences in similar roles during the interview
• Follow up with a thank you note post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.