Customer Service Rep(06758) - 2602 B Waldron Rd

📌 Core Information

🔹 Job Title: Customer Service Rep (06758) - 2602 B Waldron Rd

🔹 Company: Domino's

🔹 Location: Corpus Christi, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service both in person and over the phone
• Preparing and handling food products
• Maintaining cleanliness and organization within the store
• Supporting operational tasks such as inventory management and equipment operation

ASSUMPTION: The job overview suggests a balance of customer interaction and operational duties, indicating a role suitable for individuals who are versatile and capable of multitasking under varying conditions.

📋 Key Responsibilities

✅ Operate all equipment safely and efficiently.

✅ Stock ingredients across various locations within the store.

✅ Prepare and process food orders accurately.

✅ Manage customer orders and inquiries both in-person and via phone.

✅ Maintain cleanliness of equipment and store facilities.

ASSUMPTION: Responsibilities are designed to ensure operational efficiency and quality customer service, possibly requiring quick adaptation to customer and store needs.

🎯 Required Qualifications

Education: Not specified, but typically high school diploma or equivalent preferred.

Experience: 0-2 years in customer service or related field

Required Skills:

• Strong verbal and written communication skills
• Basic math skills for cash handling and inventory
• Ability to work in varying temperature conditions
• Customer service skills and a proactive attitude

Preferred Skills:

• Previous experience in a retail or fast-food environment
• Basic computer skills for order entry

ASSUMPTION: The role requires entry-level skills with a focus on communication and operational tasks, making it an ideal position for those new to the workforce or seeking part-time opportunities.

💰 Compensation & Benefits

Salary Range: Not specified; generally aligns with industry standards for entry-level positions in the food service sector.

Benefits:

• Potential for advancement within the company
• Flexible work schedules
• Employee discounts

Working Hours: 40 hours per week with potential for flexibility

ASSUMPTION: The position offers entry-level compensation with typical benefits associated with the food service industry. Applicants should confirm benefits during the interview process.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - Known for innovative pizza delivery and technology integration

Company Size: 10,001+ employees - Indicates a broad network with diverse opportunities for career growth

Founded: 1960 in Ann Arbor, MI

Company Description:

• Global leader in pizza delivery with approximately 17,100 stores worldwide
• Focused on customer satisfaction and technological advancements
• Innovative approach to menu and service delivery

Company Specialties:

• Pizza and related food items
• Marketing and technology innovations
• Data analytics and digital solutions

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's positions itself as a dynamic and forward-thinking company, which could be appealing for applicants interested in innovation and growth within the restaurant industry.

📊 Role Analysis

Career Level: Entry-level, suitable for early career professionals

Reporting Structure: Reports to store manager or shift leader

Work Arrangement: On-site full-time role with potential for part-time arrangement depending on availability

Growth Opportunities:

• Promotion to management roles within stores
• Path to franchise ownership for ambitious team members
• Development into corporate opportunities at Domino's headquarters

ASSUMPTION: The role offers a foundational experience with significant potential for upward mobility, making it attractive for both long-term and transitional career plans.

🌍 Location & Work Environment

Office Type: Retail store environment with high interaction levels

Office Location(s): 2602 B Waldron Rd, Corpus Christi, Texas

Geographic Context:

• Situated in a bustling area with a vibrant local community
• Proximity to residential areas providing a steady customer flow
• Part of a supportive and collaborative Domino's network

Work Schedule: Shift-based, including potential night and weekend hours

ASSUMPTION: The work setting offers a lively and customer-focused environment, ideal for those who thrive in fast-paced situations.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening with HR
• In-store interview with the manager

Key Assessment Areas:

• Customer service aptitude
• Problem-solving skills
• Ability to work in a team environment

Application Tips:

• Emphasize any retail or customer service experience
• Highlight flexibility and willingness to work a variety of shifts
• Prepare to discuss specific instances of handling customer inquiries or issues

ATS Keywords: Customer Service, Teamwork, Fast-paced Environment, Cash Handling, Food Preparation

ASSUMPTION: The selection process prioritizes soft skills and customer interaction abilities, hence candidates should be ready to demonstrate these during the interview.

🛠️ Tools & Technologies

• Point of Sale (POS) systems for order processing
• Basic computer programs for inventory management
• Standard food preparation equipment

ASSUMPTION: The role frequently involves using technology for customer and order management, making familiarity with these tools beneficial.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Encouragement of innovation and improvement
• Fostering an inclusive and diverse work environment

Work Style:

• Collaborative and team-oriented
• Adaptable to rapid changes in a dynamic environment
• Proactive and solution-focused

Self-Assessment Questions:

• Am I comfortable working in a fast-paced, customer-focused environment?
• Can I handle multiple tasks efficiently and effectively?
• Do I have the flexibility to work varied hours, including weekends?

ASSUMPTION: The company culture prizes flexibility, efficiency, and a customer-first approach, which should appeal to adaptive and customer-focused candidates.

⚠️ Potential Challenges

• Managing customer expectations during high-demand periods
• Maintaining focus in a bustling and fast-paced work environment
• Ensuring operational efficiency in varied temperatures
• Balancing multiple responsibilities simultaneously

ASSUMPTION: Prospective employees should prepare for a dynamic environment that requires strong multitasking and stress management skills.

📈 Similar Roles Comparison

• Similar responsibilities to retail customer service positions
• Comparable growth opportunities to other entry-level food service roles
• Unique advancement potential due to Domino’s franchise opportunities

ASSUMPTION: The position compares favorably to other entry-level customer service roles, with distinct growth advantages within the Domino’s network.

📝 Sample Projects

• Optimizing shift schedules to improve team efficiency
• Developing customer service strategies for frequent high-volume times
• Implementing new inventory tracking systems for better stock management

ASSUMPTION: Opportunities for project involvement can improve store operations and enhance personal growth in operational management.

❓ Key Questions to Ask During Interview

• What are the typical day-to-day responsibilities and challenges in this role?
• What are the opportunities for growth or advancement within the company?
• How does the team handle high-stress situations or peak hours?
• What is the training process for new hires?
• How does the company support work-life balance for in-store employees?

ASSUMPTION: These questions help candidates gauge alignment with personal goals and assess the operational culture at Domino’s.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Complete the online application form with accurate details
• Prepare for potential phone screening by HR
• Be ready for an in-store interview with operational managers
• Prepare examples of previous customer service experiences

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.