Customer Service Rep(06780) - 713 N. 77 Sunshine Strip

📌 Core Information

🔹 Job Title: Customer Service Rep (06780) - 713 N. 77 Sunshine Strip

🔹 Company: Domino's

🔹 Location: Harlingen, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers to process orders both in person and via phone
• Supporting food production tasks such as stocking, preparation, and cleaning
• Maintaining a fast-paced and efficient work environment
• Collaborating with team members to ensure customer satisfaction

ASSUMPTION: It is assumed that customer service representatives may have to manage multiple tasks simultaneously due to the fast-paced nature of the environment.

📋 Key Responsibilities

✅ Assist customers in processing orders both in person and over the phone

✅ Support various aspects of food production, including stocking and preparing products

✅ Maintain cleanliness of equipment and store

✅ Execute any other tasks assigned by the manager

ASSUMPTION: It is assumed that responsibilities include working both independently and as part of a team, given the collaborative environment indicated.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of experience in a similar role

Required Skills:

• Good communication skills
• Ability to work in a fast-paced environment
• Willingness to assist in various tasks

Preferred Skills:

• Prior experience in food service or customer service assistance
• Experience with order processing systems

ASSUMPTION: Since the job is entry-level, the main qualifications focus on soft skills rather than specific educational requirements.

💰 Compensation & Benefits

Salary Range: Not specified, typical entry-level customer service roles in this industry usually vary between $10 to $15 per hour

Benefits:

• Opportunities for advancement within the company
• Employee discounts on products
• Flexible scheduling options

Working Hours: 40 hours per week, flexibility may be required for peak business times such as weekends and evenings

ASSUMPTION: Benefits are inferred based on standard offerings in similar roles and industries, as no specific benefits were listed.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - The industry is known for dynamic work environments focusing on customer satisfaction and innovation.

Company Size: 10,001+ employees; this indicates a large, established organization with potential career growth opportunities.

Founded: 1960 - Domino's has a long history in the pizza delivery industry and is recognized for its innovation and growth.

Company Description:

• One of the world’s top public restaurant brands
• Driven by fun, innovation, and teamwork
• Focused on providing excellent customer experiences globally

Company Specialties:

• Pizza and Sandwiches
• Marketing and Technology
• Data Analytics and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Assumptions about the company context are based on typical industry practices and the company’s public branding.

📊 Role Analysis

Career Level: Entry-level position suitable for gaining foundational skills in customer service

Reporting Structure: Reports to shift manager or store manager

Work Arrangement: Fully on-site, requiring in-person interaction with customers and staff

Growth Opportunities:

• Transition to supervisory roles
• Potential for lateral moves to different departments
• Skill development in customer relations and food service management

ASSUMPTION: Growth opportunities are based on typical career paths in large retail and food service organizations.

🌍 Location & Work Environment

Office Type: Dominos store environment

Office Location(s): 713 N. 77 Sunshine Strip, Harlingen, Texas

Geographic Context:

• Located in a busy retail hub
• Accessible by public transportation
• Proximity to residential areas providing a steady customer base

Work Schedule: Typically includes evenings and weekends based on customer demand patterns.

ASSUMPTION: Geographic context is based on typical aspects of busy retail locations.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone or in-person interview
• Follow-up interview with hiring manager

Key Assessment Areas:

• Communication skills
• Ability to handle a fast-paced environment
• Customer service aptitude

Application Tips:

• Highlight previous customer service experience
• Demonstrate ability to manage workload efficiently
• Show enthusiasm for working in a team-oriented environment

ATS Keywords: Customer Service, Order Processing, Communication, Fast-paced

ASSUMPTION: The typical process follows standard hiring flows in the fast food and restaurant industry.

🛠️ Tools & Technologies

• Order management systems
• POS systems
• Scheduling software

ASSUMPTION: Assumed based on typical technology usage in fast food service environments.

👔 Cultural Fit Considerations

Company Values:

• Innovation in customer service
• Teamwork and collaborative effort
• Commitment to quality and timely delivery

Work Style:

• Proactive and customer-focused
• Adaptable to changing work environments
• Ability to work under pressure

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with a wide variety of people daily?
• Am I flexible with working hours?

ASSUMPTION: These cultural aspects are reflective of the company's descriptions and industry standards.

⚠️ Potential Challenges

• Managing time during high-volume periods
• Balancing multiple tasks with customer service expectations
• Maintaining quality under pressure
• Adapting to last-minute schedule changes

ASSUMPTION: Challenges are inferred based on common industry issues faced in fast food service positions.

📈 Similar Roles Comparison

• Quick-serve restaurant associate roles offer comparable responsibilities and pace
• Retail customer service positions with similar customer interaction demands
• Fast food crew member positions have overlapping skill set requirements

ASSUMPTION: Comparisons are made using typical functional similarities and shared skill areas.

📝 Sample Projects

• Assisting in launch of a new product item
• Participating in store promotional events
• Enhancing customer engagement strategies with team

ASSUMPTION: Sample projects are derived from potential roles and responsibilities commonly assigned in such positions.

❓ Key Questions to Ask During Interview

• What does a typical day look like for this role?
• How is success measured in this position?
• What scheduling flexibility options are available?
• What are the training and development opportunities?
• Can you tell me more about the team I’ll be working with?

ASSUMPTION: These questions are designed to gain insight into job dynamics and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential phone interview
• Demonstrate skills relevant to customer service roles
• Ensure availability to respond quickly to follow-up inquiries
• Be ready for an on-site interview if shortlisted

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.