Customer Service Rep(06818) - 7630 N Beach

📌 Core Information

🔹 Job Title: Customer Service Rep (06818) - 7630 N Beach

🔹 Company: Domino's

🔹 Location: Fort Worth, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service by taking and processing orders
• Preparing and baking pizza orders efficiently
• Stocking ingredients and maintaining cleanliness in the store
• Ensuring customer satisfaction and quality control

ASSUMPTION: The role involves multitasking and operating in a fast-paced environment typical of pizza delivery services, requiring a strong focus on customer service and teamwork.

📋 Key Responsibilities

✅ Take and process telephone orders and in-store orders

✅ Clean equipment and facility areas as needed

✅ Stock ingredients from delivery to storage and preparation areas

✅ Operate equipment and prepare products according to standards

✅ Maintain accurate inventory and complete associated paperwork

ASSUMPTION: Responsibilities include both customer-facing tasks and operational duties, highlighting the importance of adaptability and organizational skills.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of experience in customer service or related fields

Required Skills:

• Basic math skills for transactions and inventory
• Excellent verbal and written communication skills
• Proficiency in operating computers and processing orders

Preferred Skills:

• Experience in a retail or food service environment
• Problem-solving and time management skills

ASSUMPTION: A high school diploma or equivalent may be preferred, based on typical industry standards for similar positions.

💰 Compensation & Benefits

Salary Range: Not specified; entry-level positions in the industry typically range from $10-$13 per hour.

Benefits:

• Flexible work schedules
• Growth opportunities within the company
• Employee discounts

Working Hours: Flexible hours with part-time and full-time options available

ASSUMPTION: Compensation and benefits are based on industry norms for entry-level customer service positions at large chain restaurants.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants – A fast-paced industry focused on customer satisfaction and operational excellence

Company Size: 10,001+ employees – As part of a large, well-established company, employees may benefit from structured training and advancement opportunities.

Founded: 1960 – Domino’s has a long history and a strong market presence in the quick-service food industry.

Company Description:

• Recognized as a leading pizza delivery and restaurant chain worldwide
• Known for innovative marketing and technology integration in operations
• Aims to create a fun and motivating work environment

Company Specialties:

• Pizza and sandwiches
• Marketing and data analytics
• Technology and digital ordering systems

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Being part of a globally recognized brand, there may be standardized operational procedures and career development programs in place.

📊 Role Analysis

Career Level: Entry-level with opportunities to advance into roles such as management or corporate operations

Reporting Structure: Likely reports to shift supervisors and store managers

Work Arrangement: On-site with potential for flexibility in work hours

Growth Opportunities:

• Advancement into supervisory or managerial roles
• Potential for franchise ownership for interested and qualified candidates
• Skill development in customer service and operations

ASSUMPTION: The organization supports career growth from within, promoting employees based on experience and reliability.

🌍 Location & Work Environment

Office Type: Retail location with in-store dining and kitchen facilities

Office Location(s): Fort Worth, Texas, United States

Geographic Context:

• Located in a bustling area with a high volume of customer interaction
• Proximity to educational institutions may influence staffing needs
• Experiences varying weather conditions, impacting delivery operations

Work Schedule: Flexible, including evenings and weekends

ASSUMPTION: The work environment requires adaptability to different tasks and conditions, with an emphasis on teamwork and time management.

💼 Interview & Application Insights

Typical Process:

• Submit an online application
• Initial phone screening
• In-person interview with store manager

Key Assessment Areas:

• Customer service skills and experience
• Cultural fit within the team
• Ability to work under pressure and time constraints

Application Tips:

• Highlight any customer service or retail experience
• Showcase flexibility and ability to work in a fast-paced environment
• Demonstrate enthusiasm for the brand and role

ATS Keywords: Customer service, teamwork, pizza delivery, time management, cash handling

ASSUMPTION: The application process is streamlined to identify candidates who can thrive in fast-paced retail settings.

🛠️ Tools & Technologies

• POS systems for processing orders
• Basic kitchen equipment for food preparation
• Communication tools such as telephones

ASSUMPTION: The role requires basic familiarity with standard retail and food service tools and technologies.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Encouragement of diversity and inclusivity
• Focus on innovation and growth

Work Style:

• Team-oriented and supportive
• Adaptable to dynamic working conditions
• Results-driven with a customer-first approach

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with customers and solving their problems?
• Can I manage multiple tasks efficiently?

ASSUMPTION: Domino's seeks candidates who can contribute to a positive and collaborative work culture while handling the demands of the role.

⚠️ Potential Challenges

• Managing varying customer demands and expectations
• Adapting to shifts in work patterns and schedules
• Handling physical demands such as lifting and standing for long periods
• Working under pressure during peak ordering times

ASSUMPTION: Challenges are part of the role, typical of the quick-service industry, requiring resilience and strong work ethic.

📈 Similar Roles Comparison

• Comparison with other retail food service positions highlights similar skill sets
• Roles at smaller establishments may offer less structured growth paths
• Comparable responsibilities but variance in team size and resources

ASSUMPTION: The role is comparable to other entry-level positions in large chains, with the added advantage of growth potential within a large organization.

📝 Sample Projects

• Organizing promotional events to drive sales
• Implementing inventory management systems to reduce waste
• Participating in community outreach programs

ASSUMPTION: Such projects, though not specified, could exist to enhance employees' skills and contributions to the store.

❓ Key Questions to Ask During Interview

• What does a typical workday look like for this role?
• What are the key challenges the team is currently facing?
• How is success measured for this position?
• What growth opportunities does Domino’s offer?
• How does the company support team members' work-life balance?

ASSUMPTION: These questions are designed to provide deeper insights into the role and company culture, helping candidates assess fit.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights customer service and teamwork experiences
• Prepare for potential on-the-spot interviews at the store location
• Follow up with hiring managers if you don’t hear back in 1-2 weeks
• Be ready to discuss past experiences and how they relate to the skills required

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.