Customer Service Rep(06827) - 3411 W Fm 120

📌 Core Information

🔹 Job Title: Customer Service Rep(06827) - 3411 W Fm 120

🔹 Company: Domino's

🔹 Location: Denison, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating various equipment essential for store operations
• Stocking ingredients from delivery to storage and work areas
• Preparing pizza and other menu items
• Receiving and processing telephone orders

ASSUMPTION: Given the broad nature of duties, the role likely emphasizes multitasking and efficiency to maximize customer satisfaction and operational productivity.

📋 Key Responsibilities

✅ Operate all equipment provided by the store

✅ Stock ingredients efficiently from delivery to the walk-in cooler

✅ Prepare products according to Domino’s standards

✅ Receive and process telephone orders accurately

✅ Take and manage inventory, ensuring accurate records and reports

✅ Clean equipment and the facility daily for hygiene and safety

ASSUMPTION: The role involves routine tasks that require attention to detail and the ability to handle fast-paced environments typical of the food service industry.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years; suitable for individuals with limited prior experience

Required Skills:

• Basic customer service acumen
• Inventory management skills
• Equipment operation familiarity

Preferred Skills:

• Telephone order processing efficiency
• Product preparation competence

ASSUMPTION: While formal education may not be required, practical competencies and soft skills such as communication and adaptability are valued.

💰 Compensation & Benefits

Salary Range: Not specified; typically entry-level positions in the industry range from $10-$15 per hour.

Benefits:

• Employee discounts
• Flexible work schedule options
• On-the-job training opportunities

Working Hours: 40 hours per week with potential for variation based on peak business needs.

ASSUMPTION: Benefits may include discounts on products and supportive training programs, with compensation typical for similar roles in the fast-food industry.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants; a segment dominated by quick service, requiring high efficiency and customer service excellence.

Company Size: 10,001+ employees; reflects substantial opportunities for training and career development.

Founded: 1960 in Ann Arbor, MI

Company Description:

• Dedicated to being the best pizza company in every neighborhood
• Innovative in technology with a focus on customer-centric service
• Dynamic and engaging work environment that fosters team collaboration

Company Specialties:

• Pizza and Sandwiches
• Technology and Data Analytics
• Marketing and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company is highly innovative, focusing on technology to enhance its services, which suggests a modern and dynamic work culture.

📊 Role Analysis

Career Level: Entry-level position designed for those beginning their careers in the quick-service restaurant industry.

Reporting Structure: Likely reports to store manager or shift supervisor

Work Arrangement: On-site work at the store location, engaging directly with customers and colleagues.

Growth Opportunities:

• Advancement to shift manager or team lead roles
• Skills development in customer service and operations
• Opportunity to transition to other departments within corporate structure

ASSUMPTION: The role provides foundational experience for growth in the hospitality and retail sectors, transitioning into management or operational roles.

🌍 Location & Work Environment

Office Type: Retail chain environment focused on quick service

Office Location(s): 3411 W Fm 120, Denison, Texas

Geographic Context:

• Denison offers a small-town feel with access to urban amenities
• Community-centric with appreciation for local employment
• Accessibility to public transport or major roadways

Work Schedule: Typically includes evenings and weekends to meet high customer volume times.

ASSUMPTION: The work environment is fast-paced and customer-centric, requiring flexibility in terms of working hours and tasks.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone or virtual interview
• In-person interview with store manager

Key Assessment Areas:

• Customer interaction and communication skills
• Ability to work in a team environment
• Problem-solving capabilities in real-time scenarios

Application Tips:

• Highlight experience in customer service or retail
• Demonstrate willingness to learn and adapt
• Showcase strong communication skills

ATS Keywords: Customer Service, Retail, Teamwork, Problem Solving, Flexibility

ASSUMPTION: The hiring process is typical of retail environments, emphasizing customer service aptitude and operational competencies.

🛠️ Tools & Technologies

• Order processing systems
• Point-of-sale systems
• Inventory management tools

ASSUMPTION: Technology tools focus on efficiency and customer service improvements, essential in fast-paced retail settings.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation in service and technology
• Integrity and respect in the workplace

Work Style:

• Dynamic and fast-paced learning environment
• Collaboration with a focus on customer success
• Proactive and flexible problem-solving approach

Self-Assessment Questions:

• Am I comfortable in fast-paced environments?
• Do I have a passion for customer service?
• Can I work effectively in a team?

ASSUMPTION: The role requires strong interpersonal skills and a customer-first attitude, mirroring Domino’s focus on service excellence.

⚠️ Potential Challenges

• Managing high customer volumes during peak hours
• Balancing multiple duties effectively
• Maintaining accuracy under pressure
• Adapting to a constantly changing work pace

ASSUMPTION: The dynamic nature of the role may present challenges typical of quick-service environments, such as time management and multitasking.

📈 Similar Roles Comparison

• Comparable to roles in other fast-food outlets like McDonald's or Pizza Hut
• Greater emphasis on technology use than typical smaller chains
• Opportunities to advance within a globally recognized brand

ASSUMPTION: Similar roles in the industry necessitate quick adaptability and offer pathways for career growth.

📝 Sample Projects

• Assisting in promotional events or new product launches
• Participating in team initiatives for customer service improvements
• Contributing ideas for process optimizations

ASSUMPTION: Projects largely revolve around operational enhancements, service improvements, and collaboration.

❓ Key Questions to Ask During Interview

• What are the key performance metrics for this role?
• Can you describe the team dynamics here?
• What training programs are available to new hires?
• How does the company celebrate success?
• Are there opportunities for advancement?

ASSUMPTION: Questions should focus on understanding team environment, performance expectations, and growth potentials due to the company's size and resources.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Follow up with the store manager for application status
• Prepare for a potential phone screening
• Research the company's service standards and values
• Dress professionally for in-person interviews

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.