Customer Service Rep(06864) - 1541 n hobart

📌 Core Information

🔹 Job Title: Customer Service Rep(06864) - 1541 N Hobart

🔹 Company: Domino's

🔹 Location: Pampa, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site (not remote/hybrid)

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Answering phones and managing customer inquiries
• Providing service at the counter
• Assisting in pizza preparation and order fulfillment
• Maintaining cleanliness and tidiness of the service area

ASSUMPTION: It is assumed that the role requires a friendly demeanor and basic communication skills to ensure positive customer interactions. This role likely supports daily operations within a Domino’s outlet.

📋 Key Responsibilities

✅ Answer phones and assist customers with inquiries and orders

✅ Serve customers at the counter effectively

✅ Prepare and make pizzas according to company recipes

✅ Perform cleaning duties to maintain store hygiene

ASSUMPTION: Responsibilities do not mention explicit customer conflict resolutions or cash handling, though these might occur in day-to-day duties.

🎯 Required Qualifications

Education: Not specified; entry-level position suggests no formal education required

Experience: 0-2 years of experience

Required Skills:

• Customer Service
• Phone Handling
• Counter Service

Preferred Skills:

• Prior experience in food service or retail
• Basic cleaning skills

ASSUMPTION: The job likely favors candidates with adaptability and the eagerness to learn on the job, owing to its entry-level nature and minimalist requirement list.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, similar roles in this industry pay hourly.

Benefits:

• Employee discounts
• Opportunities for advancement
• Flexible scheduling

Working Hours: Full-time, 40 hours per week

ASSUMPTION: Benefits such as health insurance or 401(k) might not be offered for entry-level positions, focusing instead on store-level perks.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, part of a broader service industry, focusing on food delivery and innovation

Company Size: 10,001+ employees, indicating global operations and potential career advancement

Founded: 1960

Company Description:

• Innovative in technology and services
• Focus on team excellence and customer satisfaction
• Global presence with over 17,100 stores

Company Specialties:

• Pizza and Sandwiches
• Technology and Data Analytics
• Marketing and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's emphasizes growth and innovation, especially in its technological adaptations, reflecting in its customer service and delivery operations.

📊 Role Analysis

Career Level: Entry-level, suitable for those starting their customer service journey.

Reporting Structure: Likely reports to a store manager or shift leader.

Work Arrangement: On-site at a specific store location.

Growth Opportunities:

• Promotion to shift manager roles
• Skills development in customer service and operations
• Potential relocation or transfer opportunities in global stores

ASSUMPTION: Career progression will be available for those who show initiative and develop strong customer service skills.

🌍 Location & Work Environment

Office Type: Domino's store, customer-facing fast-paced environment

Office Location(s): 1541 N Hobart, Pampa, Texas

Geographic Context:

• Located in a small-town setting in Texas
• Close knit community potentially leading to regular customers
• Possible local events or partnerships

Work Schedule: Fixed work hours, mainly evenings and weekends

ASSUMPTION: Work environment could be demanding during peak hours but rewarding with customer interactions.

💼 Interview & Application Insights

Typical Process:

• Online application through the corporate site
• Phone screening by hiring manager
• In-person interview at the local store

Key Assessment Areas:

• Customer service orientation
• Communication skills
• Ability to handle pressure and multitask

Application Tips:

• Highlight any prior customer service roles
• Be enthusiastic about working in a team environment
• Mention any culinary or retail experience

ATS Keywords: Customer service, Pizza making, Phone skills, Food service

ASSUMPTION: Applications will be filtered to seek out candidates who demonstrate a positive attitude and readiness to learn.

🛠️ Tools & Technologies

• Order processing systems
• Phone communication systems
• Basic kitchen equipment for pizza making

ASSUMPTION: Opportunities to gain familiarity with innovative ordering technologies that Domino’s is famous for.

👔 Cultural Fit Considerations

Company Values:

• Dedication to excellence in pizza delivery
• Focus on innovation and technology use
• Commitment to customer satisfaction

Work Style:

• Team-oriented
• Results-driven
• Flexible and adaptable to fast-paced environments

Self-Assessment Questions:

• Do you enjoy customer interaction?
• Are you able to work efficiently in a team?
• Can you maintain composure in fast-paced situations?

ASSUMPTION: Employees who thrive enjoy dynamic, customer-focused settings.

⚠️ Potential Challenges

• Handling peak hour pressure
• Managing diverse customer needs
• Maintaining work-life balance in a shift environment
• Learning operational tasks quickly

ASSUMPTION: Thrive by being adaptable, patient, and resourceful in handling customer concerns.

📈 Similar Roles Comparison

• Similar entry-level positions in local retail or customer-facing industries
• Roles in fast food chains with a focus on quick service and order accuracy
• Positions that require multitasking and basic operational skills

ASSUMPTION: Comparing other roles will reflect on broader service industry patterns while offering growth avenues within Domino’s.

📝 Sample Projects

• Developing customer service FAQs based on common inquiries
• Streamlining counter service processes during peak times
• Organizing store cleaning schedules for operational efficiency

ASSUMPTION: Hands-on projects reinforce team efficiency and customer engagement as key growth areas.

❓ Key Questions to Ask During Interview

• What training programs does Domino’s offer to new employees?
• Can you describe a typical day in this role?
• What characteristics make someone successful in this position?
• What is the team dynamic like at this location?
• How does Domino’s handle seasonal demand fluctuations?

ASSUMPTION: Asking these questions will provide deeper insights into daily operations and expectations in the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant experience
• Ensure your availability aligns with the store requirements
• Reach out to current employees for personal experiences
• Prepare for interviews by practicing customer service scenarios

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.