Customer Service Rep(06875) - 2301 N Loy Lake Rd

📌 Core Information

🔹 Job Title: Customer Service Rep(06875) - 2301 N Loy Lake Rd

🔹 Company: Domino's

🔹 Location: Sherman, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating all store equipment skillfully.
• Stocking ingredients upon delivery and organizing storage areas.
• Preparing products following company guidelines.
• Receiving and processing telephone orders effectively.

ASSUMPTION: The role is expected to be customer-focused, requiring multitasking and efficient service delivery in a fast-paced environment due to the nature of the restaurant industry.

📋 Key Responsibilities

✅ Operate all equipment within the store.

✅ Stock ingredients from delivery to storage, work area, and walk-in cooler.

✅ Prepare Domino’s products following store procedures.

✅ Receive and process telephone orders accurately.

✅ Take inventory and complete associated paperwork as required.

✅ Clean equipment and the facility approximately daily.

ASSUMPTION: Responsibilities include maintaining hygiene standards and ensuring operational efficiency to support the store's smooth running.

🎯 Required Qualifications

Education: Not specified (likely high school diploma or equivalent preferred in customer service roles).

Experience: 0-2 years of experience in customer service or a similar field.

Required Skills:

• Customer Service skills
• Inventory Management
• Equipment Operation

Preferred Skills:

• Experience in fast food or retail environment
• Basic food safety knowledge

ASSUMPTION: The position assumes a person-friendly attitude and the capability to handle fast-paced environments as is typical in retail and food service sectors.

💰 Compensation & Benefits

Salary Range: Not specified; typically competitive hourly wages are standard in industry.

Benefits:

• On-the-job training and orientation
• Employee discounts
• Flexible scheduling

Working Hours: Full-time, 40 hours a week, with potential for varied shifts.

ASSUMPTION: Benefits are generally geared towards flexibility and training, common in customer service roles, aiding in employee development and retention.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, a sector emphasizing customer engagement and service excellence.

Company Size: 10,001+ employees, providing stability and diverse opportunities for career growth.

Founded: 1960

Company Description:

• A global leader renowned for innovation in ordering technology and pizza delivery.
• A fun and committed workplace environment.
• Focus on development and introducing new product lines and services.

Company Specialties:

• Pizza delivery
• Technological innovation in food ordering
• Data-driven marketing strategies

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Company values center around technological innovation and customer satisfaction, which are critical to role expectations.

📊 Role Analysis

Career Level: Early career entry-level position focusing on skill development.

Reporting Structure: Reports to store manager.

Work Arrangement: On-site.

Growth Opportunities:

• Potential for advancement to managerial roles
• Opportunities to sharpen customer service skills
• Skill enhancement through continuous learning

ASSUMPTION: The role offers growth through hands-on experience, suitable for individuals looking to establish a career in customer service or retail management.

🌍 Location & Work Environment

Office Type: In-store/customer-facing environment.

Office Location(s): 2301 N Loy Lake Rd, Sherman, Texas

Geographic Context:

• Located in a small city offering close-knit community interactions.
• Access to local amenities and public transport.
• Proximity to key logistic routes which may facilitate timely product delivery and operations.

Work Schedule: Variable shifts including nights, weekends, and holidays typical in the food and service industry.

ASSUMPTION: The location offers employees a community-oriented working environment with the potential for stable work-life balance.

💼 Interview & Application Insights

Typical Process:

• Initial application review
• Phone or virtual screening
• In-person interview with store manager

Key Assessment Areas:

• Customer interaction skills
• Ability to handle equipment and inventory management
• Problem-solving capabilities under pressure

Application Tips:

• Highlight any prior customer service or retail experience
• Demonstrate familiarity with Domino’s products and services
• Prepare examples of past work that showcase reliability and teamwork

ATS Keywords: Customer Service, Equipment Operation, Inventory Management, Team Member

ASSUMPTION: The interview process emphasizes practical skills and experiences over formal education, reflecting industry norms.

🛠️ Tools & Technologies

• POS systems
• Telephonic order systems
• Basic food preparation equipment

ASSUMPTION: Familiarity with basic customer service technology is useful though not mandatory as on-the-job training is provided.

👔 Cultural Fit Considerations

Company Values:

• Customer-focused service delivery
• Innovation and adaptability
• Teamwork and collaboration

Work Style:

• Fast-paced and responsive
• Detail-oriented
• Team-centric with a focus on efficiency

Self-Assessment Questions:

• Can you adapt quickly to fast-paced environments?
• Do you enjoy working directly with customers?
• Are you comfortable with routine cleaning tasks?

ASSUMPTION: Candidates who thrive in dynamic, team-oriented settings and prioritize customer satisfaction will excel in this role.

⚠️ Potential Challenges

• Handling high-volume customer traffic during peak hours
• Maintaining consistent product quality
• Ensuring operational efficiency with frequent inventory
• Balancing multiple tasks in a noisy environment

ASSUMPTION: Challenges typical of fast food environments include high pressure and requirement for multitasking, but they offer opportunities for quick learning and skill acquisition.

📈 Similar Roles Comparison

• Similar in scope to roles in other fast food chains like McDonald's or Burger King
• Comparable emphasis on customer interaction and product preparation
• Potentially offers more technology integration due to Domino’s focus on tech advancement

ASSUMPTION: The role is comparable to other entry-level customer service roles but with additional technological elements specific to Domino's innovations.

📝 Sample Projects

• Organizing and managing inventory after delivery
• Improving customer order accuracy
• Participating in team meetings to enhance order processing efficiency

ASSUMPTION: Sample projects focus on improving store operations and provide hands-on learning experiences integral to operational success.

❓ Key Questions to Ask During Interview

• What does a typical day look like in this role?
• How do you support employees' growth and development?
• What are the most important values for Team Members at Domino's?
• How is success measured for this position?
• Can you describe the team dynamics and work culture here?

ASSUMPTION: These questions aim to provide insight into role expectations and the company culture, crucial for evaluating the fit and alignment with career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting relevant skills such as customer service and inventory management
• Ensure availability for potential in-store interviews
• Complete any required assessment tests provided by the company
• Follow up with the store manager regarding your application status

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.