Customer Service Rep(06901) - 1838 Cooper St.

📌 Core Information

🔹 Job Title: Customer Service Rep(06901) - 1838 Cooper St.

🔹 Company: Domino's

🔹 Location: Arlington, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025 01:56:32 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 0-2

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing top-notch customer service
• Taking and processing orders efficiently
• Preparing food and managing inventory
• Maintaining cleanliness and adhering to health standards

ASSUMPTION: Given the emphasis on customer service and operational tasks, I assume this role requires enthusiasm and efficiency, essential for a fast-paced environment.

📋 Key Responsibilities

✅ Operating store equipment safely and efficiently

✅ Stocking ingredients from delivery area to storage

✅ Preparing product according to company standards

✅ Handling phone and in-person orders accurately

✅ Completing inventory and paperwork tasks regularly

✅ Cleaning equipment and maintaining the store

ASSUMPTION: Responsibilities suggest candidates should be highly organized and comfortable multitasking in a dynamic environment.

🎯 Required Qualifications

Education: Not specified

Experience: Candidates should have 0-2 years of experience.

Required Skills:

• Strong communication skills
• Basic math and cash handling skills
• Verbal and written instructions comprehension

Preferred Skills:

• Experience in food preparation or customer service roles
• Ability to multitask effectively

ASSUMPTION: Based on the need for customer interaction and operational tasks, prior experience in similar roles, though not required, would be beneficial.

💰 Compensation & Benefits

Salary Range: Not specified; typically aligns with industry standards.

Benefits:

• Flexible scheduling
• Opportunities for career advancement
• Training and development programs

Working Hours: 40 hours per week with part-time options available

ASSUMPTION: While exact salary isn't provided, entry-level roles often provide minimum wage with possible overtime pay, supplemented by career growth opportunities and flexible hours.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - a sector known for fast-paced environments and customer-focused operations.

Company Size: 10,001+ employees, offering vast resources and growth opportunities.

Founded: 1960

Company Description:

• Global leader in pizza delivery with a focus on innovative technology
• Offers a dynamic and fun work environment
• Passionate team dedicated to excellence and customer satisfaction

Company Specialties:

• Pizza
• Marketing
• Technology and Digital Innovations

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's, as an industry giant, offers numerous career paths facilitated by its large operational scale and innovative culture.

📊 Role Analysis

Career Level: Entry-level position suitable for new workers or those seeking to expand skills in customer service.

Reporting Structure: Reports to store manager; may interact with various team members throughout the shift.

Work Arrangement: On-site work arrangement required.

Growth Opportunities:

• Advancement from customer service to management roles
• Potential for franchise ownership over time
• Continuous training to enhance personal and professional development

ASSUMPTION: As typical with Domino's, entry roles can serve as a foundational step towards significant internal promotions and career development.

🌍 Location & Work Environment

Office Type: In-store, situated within a busy commercial area.

Office Location(s): 1838 Cooper St., Arlington, Texas

Geographic Context:

• Located in a vibrant area with access to local amenities
• Great for individuals who thrive in energetic and social settings
• Well-connected by public transport and major roadways

Work Schedule: Varies; includes day and night shifts which may be adjusted to meet personal commitments.

ASSUMPTION: The job environment is fast-paced, requiring adaptable candidates who enjoy dynamic and social work settings.

💼 Interview & Application Insights

Typical Process:

• Application submission through the company website
• Initial screening call with HR
• In-person interview focusing on skills and team fit

Key Assessment Areas:

• Customer service aptitude
• Ability to handle stress and multitask
• Adaptability and enthusiasm for learning

Application Tips:

• Highlight any customer service or food industry experience
• Prepare examples of teamwork and problem-solving experiences
• Demonstrate flexibility in working hours and locations

ATS Keywords: Customer Service, Pizza Preparation, Teamwork, Multitasking, Communication Skills

ASSUMPTION: The interview process is likely straightforward, focusing on previous customer-oriented experience and personal attributes suitable for guest interactions.

🛠️ Tools & Technologies

• POS system for order processing
• Standard kitchen and food preparation equipment
• Inventory management tools

ASSUMPTION: Familiarity with basic point-of-sale systems and kitchen tools would be beneficial, supporting efficient job performance.

👔 Cultural Fit Considerations

Company Values:

• Emphasis on teamwork and collaboration
• Commitment to customer satisfaction and product quality
• Innovation and continuous improvement

Work Style:

• Flexible and dynamic
• Hands-on approach to tasks
• Positive and proactive customer interactions

Self-Assessment Questions:

• Can you handle a fast-paced work environment?
• Are you comfortable working varying shifts, including nights and weekends?
• Can you multitask and prioritize tasks effectively?

ASSUMPTION: Candidates with strong interpersonal skills and a commitment to service will likely thrive in Domino's team-focused culture.

⚠️ Potential Challenges

• Handling high-pressure situations during peak hours
• Adapting to sudden changes in workflows and tasks
• Maintaining quality and efficiency during busy periods
• Balancing part-time schedules with other personal commitments

ASSUMPTION: The challenges mentioned are reflective of any fast-food service environment, requiring resilience and flexibility.

📈 Similar Roles Comparison

• Other fast-food customer service roles may offer similar skill requirements and responsibilities.
• Retail positions often require similar customer interaction skills, but may not involve food preparation.
• Opportunities for advancement might differ based on company size and structure.

ASSUMPTION: Comparable roles in other fast-food or retail settings generally present similar advancement prospects and work environments.

📝 Sample Projects

• Curating customer appreciation events for better engagement
• Assisting in local marketing initiatives
• Contributing ideas for improving store operations

ASSUMPTION: Sample projects are likely to focus on enhancing customer experience and operational efficiency within the store setting.

❓ Key Questions to Ask During Interview

• What growth opportunities exist within the company?
• How is success measured in this role?
• What are the biggest challenges faced by team members?
• What training and development programs are available?
• How does the company support work-life balance?

ASSUMPTION: Asking thoughtful questions during interviews can provide deeper insight into company culture and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for an initial phone screening
• Attend an in-person interview at the store
• Review company values and mission
• Follow up with a thank-you note post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.