Customer Service Rep(06905) - 5150 River Oaks Blvd

📌 Core Information

🔹 Job Title: Customer Service Rep(06905) - 5150 River Oaks Blvd

🔹 Company: Domino's

🔹 Location: Fort Worth, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 30, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not applicable (On-site)

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service in a fast-paced environment
• Assisting in the preparation and delivery of Domino's products
• Operating kitchen and customer service equipment
• Handling cash transactions and maintaining store cleanliness

ASSUMPTION: The role is designed to be flexible with part-time and full-time options to cater to different candidate needs, including students and those seeking secondary employment.

📋 Key Responsibilities

✅ Operate all store equipment responsibly and efficiently

✅ Stock ingredients and maintain inventory levels

✅ Prepare food products following company standards

✅ Process telephone orders and perform cash management tasks

✅ Maintain cleanliness and organization of the store

✅ Partake in daily training to improve skills and service quality

ASSUMPTION: Staff are expected to have flexibility in tasks as the workload can vary based on shift and customer demand.

🎯 Required Qualifications

Education: Not specified, typically requires a high school diploma or equivalent for advancement

Experience: 0-2 years in customer service or related field

Required Skills:

• Basic math skills and the ability to handle cash accurately
• Strong communication abilities, both written and verbal
• Effective problem-solving and decision-making skills

Preferred Skills:

• Previous experience in the food service industry
• Familiarity with point-of-sale systems

ASSUMPTION: While experience is not critical for starting positions, it is beneficial for those looking to advance quickly within the company.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, entry-level customer service positions at Domino's align with state minimum wage standards and local market pay.

Benefits:

• Flexible work hours that can align with personal schedules
• Opportunities for career advancement into management
• Employee discounts on products

Working Hours: 40-hour workweek with potential for part-time options

ASSUMPTION: Benefits may include typical entry-level perks such as discounts and flexible hours, with additional options as employees advance.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants with a focus on fast-food pizza delivery

Company Size: 10,001+ employees, offering both local and international career opportunities

Founded: 1960

Company Description:

• A global leader in pizza delivery services
• Innovative in digital ordering and customer engagement
• Committed to a diverse and inclusive workplace

Company Specialties:

• Pizza
• Marketing and Technology innovations
• Data Analytics and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company is technologically forward-thinking, creating opportunities for employees in various sectors such as digital marketing and data analytics.

📊 Role Analysis

Career Level: Entry-level with clear pathways to management and business operations roles

Reporting Structure: Reports to the store manager, with opportunities to work alongside delivery and kitchen staff

Work Arrangement: Full-time and part-time on-site positions

Growth Opportunities:

• Promotion to shift leader or assistant manager roles
• Potential to transition into franchise ownership
• Pathways into corporate operations and management

ASSUMPTION: This role is well-suited for individuals seeking to build a career in retail and food service management.

🌍 Location & Work Environment

Office Type: Casual and dynamic retail environment

Office Location(s): Fort Worth, Texas, United States

Geographic Context:

• Fort Worth offers a blend of cultural, educational, and professional opportunities
• Part of the greater Dallas-Fort Worth metroplex area
• Local community rich in history and supportive atmosphere for businesses

Work Schedule: Varies; flexibility with shifts during both day and night periods

ASSUMPTION: The job provides a work environment that values teamwork and adaptability to shifting customer demands.

💼 Interview & Application Insights

Typical Process:

• Submission of application online or in-person
• Initial screening phone interview
• On-site interview with store management

Key Assessment Areas:

• Customer service proficiency
• Problem-solving skills
• Ability to work under pressure

Application Tips:

• Highlight any customer service or food industry experience
• Emphasize flexibility and eagerness to learn
• Prepare examples of past teamwork successes

ATS Keywords: Customer Service, Communication Skills, Teamwork, Time Management, Cash Handling

ASSUMPTION: Emphasizing soft skills in communication and adaptability is crucial in the application, alongside any relevant experience.

🛠️ Tools & Technologies

• Point-of-sale systems for order processing
• Telecommunication tools for managing customer calls
• Basic kitchen equipment for food preparation and safety

ASSUMPTION: Candidates should be comfortable learning various technologies quickly, even if not previously experienced.

👔 Cultural Fit Considerations

Company Values:

• Commitment to freshness and quality
• Innovation and customer-centric service delivery
• Inclusivity and diversity in workplace values

Work Style:

• Collaborative and supportive team environments
• Fast-paced and dynamic work tasks
• Emphasis on adaptability and multitasking

Self-Assessment Questions:

• Can I thrive in a fast-paced work environment?
• Do I value teamwork and collaborative success?
• Am I willing to learn new skills quickly?

ASSUMPTION: Cultural fit at Domino's is crucial, as teamwork and customer satisfaction are top priorities.

⚠️ Potential Challenges

• Managing fluctuating workloads during peak hours
• Working in varying temperature conditions
• Handling multiple customer interactions efficiently
• Maintaining accuracy under stress

ASSUMPTION: Candidates should be prepared for physical tasks and fast-paced problem-solving, crucial in peak service times.

📈 Similar Roles Comparison

• Compared to traditional retail, offers more dynamic customer interaction
• Greater physical demands than typical desk jobs
• Provides more career advancement opportunities than many entry-level roles in hospitality

ASSUMPTION: This role focuses more on customer service and multitasking than standard entry-level positions.

📝 Sample Projects

• Developing a local customer engagement campaign
• Participating in a team-based store reorganization project
• Assisting in local market competitive analysis

ASSUMPTION: While direct projects may not be a focus in entry roles, teamwork on broader store goals is emphasized.

❓ Key Questions to Ask During Interview

• What are typical daily challenges in this role?
• How does the company support career advancement?
• What qualities make an employee successful at Domino's?
• Can you describe the training process for new hires?
• How is performance evaluated and rewarded?

ASSUMPTION: Preparing questions that reflect a candidate's interest in growth and practical work environment understanding is valuable.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a phone interview focusing on customer service skills
• Attend an on-site interview if shortlisted
• Discuss work schedule availability during the interview
• Follow up with the recruiter post-interview for feedback

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.