Customer Service Rep(06910) - 8446 Park Lane

📌 Core Information

🔹 Job Title: Customer Service Rep(06910) - 8446 Park Lane

🔹 Company: Domino's

🔹 Location: Dallas, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers to take phone orders efficiently
• Preparing food products according to company standards
• Operating equipment and managing stock areas
• Maintaining cleanliness of the facility and all equipment

ASSUMPTION: This role likely requires someone who is adaptable, customer-focused, and comfortable working in a fast-paced environment due to the volume and speed required in a customer service role at a busy food service company like Domino's.

📋 Key Responsibilities

✅ Take phone orders in a friendly and professional manner

✅ Prepare products and operate all required equipment

✅ Enter orders using a computer keyboard or touch screen

✅ Stock ingredients from delivery areas to storage/work areas

✅ Clean equipment and facility daily

ASSUMPTION: These responsibilities suggest a need for strong multitasking skills and the ability to work under pressure during peak hours.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level position suitable for candidates with 0-2 years of experience

Required Skills:

• Excellent customer service skills
• Proficiency in taking phone orders
• Punctuality and reliability, with an ability to work night and weekend shifts

Preferred Skills:

• Experience in a fast-food environment
• Basic understanding of food handling procedures

ASSUMPTION: Preference for candidates who have basic computer literacy and a cheerful demeanor, which is vital for customer-facing roles.

💰 Compensation & Benefits

Salary Range: Not specified, but competitive with industry standards

Benefits:

• Flexible scheduling
• Employee discounts
• Paid training programs

Working Hours: 40 hours per week with flexibility for school schedules

ASSUMPTION: Salary is likely entry-level but complemented by opportunities for growth within the company which is actively expanding its operations.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, providing numerous opportunities for internal networking and career growth

Founded: 1960

Company Description:

• A leading global pizza delivery brand
• Innovative approach to customer service and technology
• Passionate and supportive team culture

Company Specialties:

• Pizza
• Marketing and technology innovations
• Data Analytics and Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's size and global reach suggest that employees have abundant resources and infrastructure to support their career advancement.

📊 Role Analysis

Career Level: Entry-level position with potential career progression to higher roles such as team lead or manager

Reporting Structure: Reports to the store manager

Work Arrangement: Fully on-site at designated store location

Growth Opportunities:

• Opportunities to progress to management roles
• Professional development through company-provided training
• Potential to transfer to different locations or departments

ASSUMPTION: Employees interested in growing within Domino's might benefit from expressing interest in learning various store operations or pursuing further training.

🌍 Location & Work Environment

Office Type: Storefront within a bustling commercial area

Office Location(s): 8446 Park Lane, Dallas, Texas

Geographic Context:

• Located in Dallas, a dynamic urban area with a strong economy
• Accessible by public transportation, with ample amenities nearby
• Part of a lively food and beverage community

Work Schedule: Flexible schedules to accommodate various personal obligations

ASSUMPTION: The job's location in a supportive urban setting is advantageous for candidates seeking part-time educational opportunities or networking within Dallas's industry hubs.

💼 Interview & Application Insights

Typical Process:

• Initial application submission
• Telephone screening with HR
• On-site interview with store manager
• Background check and offer extension

Key Assessment Areas:

• Customer service orientation
• Punctuality and reliability
• Ability to multitask under pressure

Application Tips:

• Highlight any customer service experience
• Emphasize availability for night and weekend shifts
• Discuss your ability to handle high-pressure environments

ATS Keywords: Customer Service, Phone Orders, Team Player, Reliability, Flexibility

ASSUMPTION: Emphasizing flexibility and a customer-first mindset will likely resonate well with hiring managers during the selection process.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Order management software
• Basic kitchen equipment (ovens, preparation tools)

ASSUMPTION: Proficiency is expected in using POS systems and other basic computing applications as part of daily operations.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Innovation in service delivery
• Community and team engagement

Work Style:

• Fast-paced and dynamic environment
• Team-oriented with a focus on collective success
• Supportive yet challenging atmosphere

Self-Assessment Questions:

• Am I comfortable working in a high-energy environment?
• Do I enjoy engaging with diverse customer profiles?
• Can I maintain composure during busy service times?

ASSUMPTION: Candidates who thrive in team settings and value a customer-first approach are likely to excel in this role.

⚠️ Potential Challenges

• Managing busy service periods with limited downtime
• Maintaining product consistency under pressure
• Adapting to shifting customer service demands
• Balancing work with outside commitments

ASSUMPTION: Prospective employees should be prepared for a physically demanding role that requires resilience and an ability to handle multitasking effectively.

📈 Similar Roles Comparison

• Higher responsibility in customer interaction compared to kitchen staff roles
• Less specialized but broader skill application than managerial positions
• More interaction-focused than back-office support roles

ASSUMPTION: This customer service role offers a varied work experience compared to highly focused singular task roles present in the food industry.

📝 Sample Projects

• Implementing a new seasonal promotion strategy in-store
• Organizing staff schedules to optimize workflow efficiency
• Leading a quality control initiative for product consistency

ASSUMPTION: Employees might engage in projects focused on service improvement or promotional activities to enhance store performance.

❓ Key Questions to Ask During Interview

• What are the opportunities for advancement within the store?
• How does Domino's support its staff in balancing work and personal commitments?
• What technologies or systems will I be using daily?
• Can you describe a typical day in this role?
• What are the performance expectations for new hires?

ASSUMPTION: Asking about growth and daily responsibilities will help candidates evaluate alignment with their career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume with relevant experience highlighted
• Ensure availability for nights and weekends is clear
• Be prepared for a phone screening
• Research Domino's company values and mission to align your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.