Customer Service Rep(06911) - 6045 Sherry Lane

📌 Core Information

🔹 Job Title: Customer Service Rep(06911) - 6045 Sherry Lane

🔹 Company: Domino's

🔹 Location: Dallas, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Interacting with customers in a fast-paced environment
• Utilizing excellent communication skills
• Applying math skills in real-world scenarios
• Leveraging some level of computer experience

ASSUMPTION: The role involves direct interaction with customers within a store environment and emphasizes customer satisfaction.

📋 Key Responsibilities

✅ Engage with customers to provide exceptional service

✅ Utilize math skills to manage transactions

✅ Use computer systems for order processing

ASSUMPTION: Customer engagement is primarily in-person, and technology used is typical for point-of-sale systems.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in customer service or a related field

Required Skills:

• Excellent communication skills
• Basic computer proficiency
• Good mathematical ability

Preferred Skills:

• Experience in retail or hospitality
• Ability to work in a fast-paced team environment

ASSUMPTION: The job is suitable for entry-level candidates, and customer service experience is valued more than formal education.

💰 Compensation & Benefits

Salary Range: Not specified; typically, hourly wage based on experience and local standards

Benefits:

• Employee discounts
• Flexible scheduling options
• Opportunities for career advancement

Working Hours: 40 hours per week, with potential shifts during evenings and weekends

ASSUMPTION: Benefits are consistent with industry standards for entry-level positions in retail or food service.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, a dynamic and customer-focused sector

Company Size: 10,001+ employees, providing robust growth and opportunity for career progression

Founded: 1960, with a long-standing reputation in pizza delivery

Company Description:

• Innovative in technology and menu offerings
• Focus on customer satisfaction and quality
• Global presence in over 90 markets

Company Specialties:

• Pizza and sandwiches
• Marketing and digital innovations
• Technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's scale offers diverse opportunities, especially in innovation and technology.

📊 Role Analysis

Career Level: Entry-level position, ideal for individuals seeking initial exposure to customer service roles

Reporting Structure: Likely reports to store or shift manager

Work Arrangement: On-site, requiring physical presence

Growth Opportunities:

• Progression to supervisory roles
• Cross-functional training opportunities
• Exposure to new technologies in customer interaction

ASSUMPTION: Domino's offers pathways for career growth based on performance and merit.

🌍 Location & Work Environment

Office Type: Storefront/retail setting

Office Location(s): Dallas, Texas, with potential for transfers within the company

Geographic Context:

• Urban setting with high foot traffic
• Vibrant local economy and diverse customer base
• Accessible via public transportation

Work Schedule: Includes evenings and weekends; flexibility required

ASSUMPTION: The work environment is dynamic and requires adaptability to various customer needs.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person interview with store management

Key Assessment Areas:

• Communication skills
• Problem-solving capabilities
• Customer service orientation

Application Tips:

• Highlight relevant customer service experience
• Demonstrate flexibility and adaptability
• Showcase any technological proficiencies

ATS Keywords: Customer Service, Communication Skills, Fast-Paced Environment

ASSUMPTION: Hiring emphasizes interpersonal skills and adaptability.

🛠️ Tools & Technologies

• Point of Sale systems
• Basic computer applications
• Telephone communication systems

ASSUMPTION: Tools and technologies are standard for a customer service role in a retail environment.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer experience
• Innovation in service delivery
• Team collaboration

Work Style:

• Fast-paced and dynamic
• Customer-focused
• Team-oriented

Self-Assessment Questions:

• Do I enjoy working with a diverse range of customers?
• Am I comfortable with fast-paced working conditions?
• Can I adapt quickly to changing situations?

ASSUMPTION: The company culture values employee engagement and customer satisfaction.

⚠️ Potential Challenges

• Managing diverse customer expectations
• Maintaining composure in fast-paced environments
• Adapting to potential scheduling changes
• Lifting constraints as required in retail environments

ASSUMPTION: Challenges are typical of retail customer service roles.

📈 Similar Roles Comparison

• Higher entry-level wages in technology-driven retailers
• Potential for tips in food service roles
• More structured work in larger corporate roles

ASSUMPTION: Comparative roles include retail and basic food service positions.

📝 Sample Projects

• Participating in store promotional activities
• Assisting in inventory management
• Supporting new product launches

ASSUMPTION: Projects reflect operational aspects of the store environment.

❓ Key Questions to Ask During Interview

• What growth opportunities does Domino's offer to customer service reps?
• How does the store manage peak hours and high customer volumes?
• What type of training and support is available for new employees?
• How are shifts scheduled, and is there flexibility in hours?
• What technologies or new initiatives are being introduced at this location?

ASSUMPTION: Questions focus on growth, support, and operational clarity.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting customer service and communication skills
• Practice common interview questions related to customer service
• Gather references from previous roles, if applicable
• Review company information and market position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.