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Customer Service Rep(06916) - 3312 N. Buckner Blvd., Suite 207

Domino's
Full-time
On-site
Dallas, Texas, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Rep (06916) - 3312 N. Buckner Blvd., Suite 207

πŸ”Ή Company: Domino's

πŸ”Ή Location: Dallas, Texas, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: Mon Mar 31 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Taking phone orders in a friendly and professional manner
  • Preparing and handling food products
  • Operating computer systems and store equipment
  • Performing daily cleaning and stocking activities

ASSUMPTION: This role likely requires multitasking skills due to the variety of tasks such as order taking, food preparation, and cleaning.

πŸ“‹ Key Responsibilities

βœ… Take phone orders in a friendly and professional manner

βœ… Prepare products

βœ… Enter orders using a computer keyboard or touch screen

βœ… Operate all equipment

βœ… Stock ingredients from delivery area to storage, work area, and walk-in cooler

βœ… Clean equipment and facility daily

ASSUMPTION: Assume responsibilities extend to maintaining customer interaction quality and ensuring food hygiene standards.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a similar role preferred, but not necessary

Required Skills:

  • Excellent customer service
  • Timeliness and reliability
  • Basic computer literacy

Preferred Skills:

  • Experience in the food service industry
  • Strong multitasking ability

ASSUMPTION: Basic education is required; however, specific educational qualifications are not outlined, indicating an entry-level position.

πŸ’° Compensation & Benefits

Salary Range: Not specified; typically entry-level positions range from $10-$15 per hour depending on location and experience in the industry.

Benefits:

  • Employee discounts
  • Flexible scheduling
  • Paid training
  • Opportunities for growth

Working Hours: 40 hours per week; schedules may include nights and weekends

ASSUMPTION: Compensation details are typical for entry-level roles in similar industries. The benefits suggest a supportive workplace environment aiming for employee development.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants

Company Size: 10,001+ employees, offering a robust support structure and diverse career paths

Founded: 1960, with a long-standing presence and stable growth in the restaurant industry

Company Description:

  • A global leader in pizza delivery
  • Innovative in technology and products
  • Strong focus on internal career progression

Company Specialties:

  • Pizza
  • Marketing
  • Technology and Digital Innovations

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's positions itself as a technologically advanced company within the food service industry, which may offer unique opportunities beyond typical service roles.

πŸ“Š Role Analysis

Career Level: Entry-level, suitable for individuals starting their career or seeking a secondary job

Reporting Structure: Typically reports to store manager or shift lead

Work Arrangement: On-site with flexible schedules

Growth Opportunities:

  • Promotion to management roles
  • Skill development through training programs
  • Potential franchise ownership

ASSUMPTION: With 98% of franchise owners having started as drivers, similar growth prospects are implied for customer service roles.

🌍 Location & Work Environment

Office Type: Retail, customer-facing environment

Office Location(s): 3312 N. Buckner Blvd., Suite 207, Dallas, Texas

Geographic Context:

  • Highly accessible via main roads in Dallas
  • Located in a neighborhood with diverse demographics
  • Surrounded by potential customer base in a bustling area

Work Schedule: Includes nights and weekends as per retail industry norms

ASSUMPTION: The location is ideal for individuals already living near or around Dallas, providing opportunities for those new to the area.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Initial screening call
  • In-person interview

Key Assessment Areas:

  • Customer service skills
  • Problem-solving abilities
  • Adaptability to work hours

Application Tips:

  • Highlight any past customer service experience
  • Express willingness to work flexible hours
  • Show enthusiasm for the food service industry

ATS Keywords: Customer Service, Phone Orders, Product Preparation, Cleaning, Multitasking

ASSUMPTION: Interview questions will likely explore customer handling scenarios and dependable work ethics.

πŸ› οΈ Tools & Technologies

  • Point of Sale (POS) systems
  • Standard office and kitchen equipment
  • Inventory management tools

ASSUMPTION: Training provided for specific Domino's systems indicates ease of adjustment for new employees.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to quality customer service
  • Focus on team collaboration
  • Drive for innovation and improvement

Work Style:

  • Team-oriented
  • Adaptable to fast-paced environments
  • Focused on delivering high-quality service

Self-Assessment Questions:

  • Do you enjoy engaging with customers regularly?
  • Are you comfortable working in a fast-paced environment?
  • Can you adapt to varying schedules, including nights and weekends?

ASSUMPTION: Employees who thrive in dynamic, customer-facing roles and enjoy the challenges of a busy work environment fit well culturally.

⚠️ Potential Challenges

  • Managing high-volume orders during peak times
  • Navigating shift changes alongside personal commitments
  • Maintaining attention to detail in a fast-paced setting
  • Balancing customer service with product preparation duties

ASSUMPTION: Fast food work requires adaptability to fluctuating customer demand and a readiness to perform multiple roles effectively.

πŸ“ˆ Similar Roles Comparison

  • Other fast food customer service roles vary in employee development opportunities
  • Most entry-level positions focus on task completion over career growth
  • Domino's unique path to franchise ownership provides a distinctive advantage

ASSUMPTION: The role's appeal partly lies in the potential for career progression unmatched by similar roles in the industry.

πŸ“ Sample Projects

  • Implementing a customer feedback improvement plan
  • Designing a system for efficient inventory restocking
  • Developing a team training module for new employees

ASSUMPTION: As a customer service rep, you might participate in small-scale projects aimed at operational enhancements.

❓ Key Questions to Ask During Interview

  • What opportunities are there for growth within the company?
  • Can you describe a typical workday in this position?
  • How does your scheduling accommodate employee availability?
  • What are the key performance indicators for success in this role?
  • How does Domino’s support ongoing employee development?

ASSUMPTION: These questions show proactive interest in career development and understanding role expectations clearly.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Complete any assessment tests as part of the application
  • Prepare to discuss your availability for nights and weekends
  • Highlight your strongest customer service experiences during interviews
  • Follow up with the hiring manager post-interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.