Customer Service Rep(06918) - 10909 Webb Chapel Road, Suite 118

📌 Core Information

🔹 Job Title: Customer Service Rep(06918) - 10909 Webb Chapel Road, Suite 118

🔹 Company: Domino's

🔹 Location: Dallas, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Engaging with customers in a bustling service environment.
• Utilizing excellent communication skills to provide effective assistance.
• Employing math skills to handle transactions and calculations accurately.
• Interacting comfortably with technology and computers for operational tasks.

ASSUMPTION: Since the role is in a customer service environment for a leading fast-food chain, it is assumed that tasks will also involve operating POS systems and handling customer service queries effectively.

📋 Key Responsibilities

✅ Interact with customers to provide information and address inquiries.

✅ Use communication and math skills to process customer orders and transactions.

✅ Ensure a high level of customer satisfaction by demonstrating attentiveness and courtesy.

ASSUMPTION: Responsibilities may include additional tasks such as maintaining a clean work area and assisting in other store operations as required, typical for many customer service roles.

🎯 Required Qualifications

Education: Minimum of high school education or equivalent.

Experience: 0-2 years in customer service is advantageous but not mandatory.

Required Skills:

• Excellent communication skills.
• Basic computer experience.
• Good mathematical proficiency.

Preferred Skills:

• Advanced customer service skills.
• Experience in a fast-paced work environment.

ASSUMPTION: Preferred skills list includes attributes often valued in similar roles to provide candidates insights into ideal fit but not mandatory for initial consideration.

💰 Compensation & Benefits

Salary Range: Not specified. Industry average for entry-level positions in customer service suggests $10 - $12 per hour.

Benefits:

• Employee discounts on menu items.
• Flexible work schedules.
• Opportunity for career advancement within the company.

Working Hours: 40 hours per week, with potential for evening and weekend shifts.

ASSUMPTION: Benefits are assumed based on typical offerings by Domino's for similar positions as detailed compensation was not provided.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a strong focus on delivery and customer experience specialization.

Company Size: 10,001+ employees, offering vast opportunities for growth and internal networking.

Founded: 1960

Company Description:

• Innovative culture focused on winning and improving daily.
• One of the leading public restaurant brands globally.
• Operates over 17,100 stores in 90+ markets worldwide.

Company Specialties:

• Pizza and sandwiches.
• Marketing and advertising innovations.
• Digital technology and analytics.

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company context uses information from public data accessible about Domino's to aid applicants in evaluating company culture and scope.

📊 Role Analysis

Career Level: Entry-level, ideal for gaining first-hand customer service experience.

Reporting Structure: Typically reports to a shift supervisor or store manager.

Work Arrangement: Fully on-site at the Dallas location.

Growth Opportunities:

• Possibility of advancing to supervisory roles with experience.
• Opportunities to participate in special projects to enhance skills.
• Potential to transfer to other positions within Domino’s network.

ASSUMPTION: Growth opportunities are assumed based on Domino's usual practice of promoting within and career development initiatives.

🌍 Location & Work Environment

Office Type: Storefront within a shopping center complex.

Office Location(s): 10909 Webb Chapel Road, Suite 118, Dallas, Texas.

Geographic Context:

• Located in a bustling area with significant customer foot traffic.
• Access to nearby public transport and amenities.
• Part of a vibrant community offering diverse experiences.

Work Schedule: Flexible scheduling with potential requirement for evening and weekend shifts.

ASSUMPTION: The description assumes elements typical to a Dallas neighborhood retail environment to flesh out the context.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link.
• Prepare your resume highlighting relevant customer service experiences and skills.
• Be ready for a personal or virtual interview showcasing your enthusiasm for customer interaction.
• Gather references who can attest to your work ethic and skills.
• Follow up with the hiring manager post-interview for feedback and improvement.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.