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Customer Service Rep(06939) - 4620 Camp Bowie

Domino's
Full-time
On-site
Fort Worth, Texas, United States
πŸ“ž Customer Service

πŸ“Œ Core Information

πŸ”Ή Job Title: Customer Service Representative (06939) - 4620 Camp Bowie

πŸ”Ή Company: Domino's

πŸ”Ή Location: Fort Worth, Texas, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: πŸ“ž Customer Service

πŸ”Ή Date Posted: April 1, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Delivering excellent customer service by managing orders and addressing inquiries
  • Assisting in food preparation and maintaining cleanliness
  • Supporting inventory management and stock replenishment
  • Operating store equipment and performing routine maintenance

ASSUMPTION: This role is designed for dynamic individuals looking to gain experience in customer service and operations. It may particularly suit students or those seeking a flexible schedule.

πŸ“‹ Key Responsibilities

βœ… Taking and processing telephone and in-person orders

βœ… Preparing pizza and other menu items according to company standards

βœ… Maintaining cleanliness and organization of the store and equipment

βœ… Assisting with inventory management and replenishing stock

βœ… Operating point-of-sale systems and handling cash transactions accurately

ASSUMPTION: The responsibilities emphasize a mix of customer interaction and operational duties, targeting individuals who thrive in a fast-paced retail environment.

🎯 Required Qualifications

Education: No specific education requirements listed

Experience: No prior experience required; open to entry-level candidates

Required Skills:

  • Basic math and cash handling skills
  • Strong verbal and written communication skills
  • Ability to operate a computer and other equipment

Preferred Skills:

  • Customer service experience
  • Teamwork and problem-solving abilities

ASSUMPTION: The role is accessible to individuals new to the workforce, with an emphasis on customer service and teamwork skills.

πŸ’° Compensation & Benefits

Salary Range: Not specified; generally competitive with industry standard for similar roles in fast food service

Benefits:

  • Flexible scheduling options
  • Training and career advancement opportunities
  • Employee discounts

Working Hours: Approximately 40 hours per week; part-time and full-time options may be available

ASSUMPTION: Compensation details suggest hourly wages typical for entry-level service roles, with potential for growth and development within the company.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Restaurants, specializing in pizza and casual dining

Company Size: 10,001+ employees, offering widespread opportunities for career advancement

Founded: 1960, starting from a single store to a global presence

Company Description:

  • Recognized as a leading global pizza delivery brand
  • Focus on innovation, such as digital ordering technology
  • Diverse and inclusive workplace culture

Company Specialties:

  • Pizza and sandwiches
  • Marketing and advertising
  • Technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company's global reach and large scale suggest numerous growth opportunities for employees.

πŸ“Š Role Analysis

Career Level: Entry-level, suitable for individuals at the beginning of their careers

Reporting Structure: Reports typically to a store manager or shift supervisor

Work Arrangement: On-site, involving direct customer interaction and in-store tasks

Growth Opportunities:

  • Potential to advance to management or supervisory roles
  • Opportunities to become a franchise owner
  • Cross-training in different operational areas

ASSUMPTION: The role offers paths to career advancement within a large corporate structure, ideal for ambitious candidates.

🌍 Location & Work Environment

Office Type: Retail food service environment

Office Location(s): Various locations in and around Fort Worth, Texas

Geographic Context:

  • Located in a vibrant and dynamic city
  • Accessible to local transportation and amenities
  • Part of a bustling community with diverse clientele

Work Schedule: Flexible hours, with shifts including nights and weekends

ASSUMPTION: The role requires adaptability in scheduling, catering to customer peaks during meal times.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial application submission online or in-store
  • Preliminary phone or in-person interview
  • Assessment of skills and experience

Key Assessment Areas:

  • Communication and interpersonal skills
  • Ability to work under pressure and multitask
  • Customer service orientation

Application Tips:

  • Highlight customer service experience and skills
  • Demonstrate enthusiasm for the role and company
  • Prepare examples of handling high-pressure situations

ATS Keywords: Customer Service, Communication, Teamwork, Time Management, Cash Handling

ASSUMPTION: The selection process emphasizes customer interaction capabilities and dependability.

πŸ› οΈ Tools & Technologies

  • Point-of-sale systems
  • Food preparation equipment
  • Basic math tools (calculator)

ASSUMPTION: Familiarity with basic technology and equipment usage is expected for efficient job performance.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Dedication to customer satisfaction
  • Innovation and continual improvement
  • Diversity and inclusivity

Work Style:

  • Team-oriented and collaborative
  • Fast-paced with a focus on efficiency
  • Flexible and adaptable to change

Self-Assessment Questions:

  • Am I comfortable interacting with diverse customers?
  • Can I manage tasks under time constraints?
  • Do I thrive in a dynamic, team-oriented environment?

ASSUMPTION: The role suits candidates who value flexibility, teamwork, and customer excellence.

⚠️ Potential Challenges

  • Handling high-pressure environments during peak times
  • Adapting to varying shifts, including nights and weekends
  • Operating in hot and confined spaces
  • Maintaining quality service with multiple client interactions

ASSUMPTION: Candidates should be prepared for physically demanding tasks and a fast-paced work environment.

πŸ“ˆ Similar Roles Comparison

  • Comparable to other entry-level customer service roles
  • Broader advancement opportunities in a global brand
  • More dynamic work conditions compared to typical retail positions

ASSUMPTION: This role offers a unique blend of customer-facing and operational responsibilities, suitable for entry-level applicants aspiring to grow within a large organization.

πŸ“ Sample Projects

  • Collaborating on a new customer service initiative
  • Assisting in promotional events and activities
  • Participating in team-driven store efficiency improvements

ASSUMPTION: Potential projects promote skill development and encourage creativity in problem-solving.

❓ Key Questions to Ask During Interview

  • What opportunities for professional development does Domino's offer?
  • How does Domino's support work-life balance for its employees?
  • Can you describe a typical day in this role?
  • What are the most important qualities you look for in a team member?
  • How do team members advance to managerial positions?

ASSUMPTION: These questions aim to uncover company values and successful strategies, guiding the candidate in their decision-making process.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant customer service experience
  • Prepare for a potential interview by rehearsing answers to common questions
  • Follow up with a thank-you email after the interview to express continued interest
  • Stay informed about the company through its news and updates for further engagement

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.