📌 Core Information
🔹 Job Title: Customer Service Rep(06941) - 5400 Woodway
🔹 Company: Domino's
🔹 Location: Fort Worth, Texas, United States
🔹 Job Type: On-site
🔹 Category: 📞 Customer Service
🔹 Date Posted: Sun Mar 30 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
📌 Essential Job Details
🚀 Job Overview
Key aspects of this role include:
- Providing exceptional customer service to ensure customer satisfaction with every order.
- Maintaining cleanliness and safety in the store while managing in-store tasks.
- Operating equipment and stocking ingredients effectively and efficiently.
- Adapting to varying temperatures and conditions as part of daily responsibilities.
ASSUMPTION: The role focuses on flexibility for workers looking to balance other responsibilities, such as school or a second job, which is common in the customer service industry.
📋 Key Responsibilities
✅ Take and process customer orders both in-person and over the phone.
✅ Prepare food products according to Domino's standards.
✅ Operate necessary equipment and manage ingredients inventory.
✅ Maintain a clean and safe work environment daily.
✅ Perform task management such as lifting, carrying, and reaching for stocking and order preparation.
ASSUMPTION: The responsibilities listed focus on core operational duties to manage customer satisfaction, which are integral to quick-service environments like Domino's.
🎯 Required Qualifications
Education: Not specified
Experience: Minimum 0-2 years experience in customer service preferred
Required Skills:
- Proficient communication skills for customer interaction
- Basic math skills for cash handling and inventory management
- Ability to perform tasks in various environmental conditions
Preferred Skills:
- Experience with food preparation and safety practices
- Knowledge of computer ordering systems or similar technology
ASSUMPTION: While specific education requirements are not mentioned, the focus is likely on skills and experience relevant to customer service and operational roles.
💰 Compensation & Benefits
Salary Range: Not specified - typical entry-level customer service positions may offer hourly wages with potential for wage increases based on performance
Benefits:
- Flexible scheduling
- Opportunity for career advancement within Domino's
- Training and development programs
Working Hours: Approximately 40 hours weekly with potential for flexible scheduling to accommodate personal responsibilities
ASSUMPTION: Compensation details may vary by location and experience but typically align with industry standards for entry-level positions in the restaurant sector.
📌 Applicant Insights
🔍 Company Context
Industry: Restaurants, with a focus on quick-service pizza delivery and takeaway
Company Size: 10,001+ employees, which indicates a large corporate infrastructure providing diverse career opportunities
Founded: 1960, headquartered in Ann Arbor, MI
Company Description:
- Innovative use of technology to optimize the pizza ordering process
- Global presence with approximately 17,100 stores in over 90 markets
- Focus on employee development and franchise opportunities
Company Specialties:
- Pizza and Sandwiches
- Technology-driven customer solutions
- Marketing and Advertising
Company Website: https://jobs.dominos.com/dominos-careers/
ASSUMPTION: The company provides clear growth avenues for ambitious individuals, reflecting its strong market position and commitment to employee development.
📊 Role Analysis
Career Level: Entry-level position with opportunities for growth into management roles
Reporting Structure: Reports to in-store management, potentially escalating to regional managers for further developmental opportunities
Work Arrangement: Full-time, on-site at the Fort Worth, Texas location
Growth Opportunities:
- Advancement to management positions and beyond within the Domino's infrastructure
- Access to training programs enhancing skills for career advancement
- Potential for ownership or franchise opportunities for entrepreneurial employees
ASSUMPTION: The company likely values internal promotions, encouraging employees in customer-facing roles to advance through structured career paths.
🌍 Location & Work Environment
Office Type: In-store operational environment, engaging directly with customers
Office Location(s): Primarily based in Fort Worth, Texas
Geographic Context:
- Located in a bustling city with diverse demographic catering to a broad customer base
- Regional exposure to local cultural preferences in food and service
- Accessibility to public transportation and community amenities
Work Schedule: Flexible to accommodate different shifts, including evenings and weekends, based on store needs
ASSUMPTION: The work environment benefits from a dynamic, fast-paced atmosphere, offering varied day-to-day experiences.
💼 Interview & Application Insights
Typical Process:
- Submit application through the Domino's career page
- Initial phone screening with HR or store management
- In-person interview discussing experience and role fit
Key Assessment Areas:
- Customer service and communication skills
- Problem-solving and adaptability in a fast-paced environment
- Ability to multitask and manage time effectively
Application Tips:
- Highlight any previous customer service or retail experience
- Emphasize flexibility and willingness to take on varied responsibilities
- Demonstrate capabilities in team collaboration and conflict resolution
ATS Keywords: Customer Service, Time Management, Teamwork, Food Preparation, Cash Handling
ASSUMPTION: The application process is straightforward and rapid, reflecting the fast-moving nature of the service industry.
🛠️ Tools & Technologies
- Point of Sale (POS) systems for order processing
- Basic kitchen equipment for food preparation
- Telephone and online systems for customer orders
ASSUMPTION: Familiarity with food service technology and tools will aid in swiftly adapting to the role's demands.
👔 Cultural Fit Considerations
Company Values:
- Commitment to excellence in pizza delivery
- Continuous improvement and innovation
- Employee development and career growth focus
Work Style:
- Team-oriented with strong communication dynamics
- Fast-paced environment with multitasking requirements
- Flexibility in work schedules to meet customer needs
Self-Assessment Questions:
- Am I comfortable working in a fast-paced environment?
- Do I have strong communication skills needed for customer interaction?
- Can I multitask and manage stress effectively?
ASSUMPTION: The role requires adaptable individuals who thrive in dynamic, customer-focused settings.
⚠️ Potential Challenges
- Managing high-volume orders during peak times
- Balancing customer service with operational tasks
- Adapting to varying in-store temperatures
- Ensuring consistent product quality and cleanliness
ASSUMPTION: Challenges inherent to this role stem from its core service and operational nature, requiring adaptability and resilience.
📈 Similar Roles Comparison
- Typical customer service roles in retail and food service environments
- Comparison with similar entry-level positions in franchise operations
- Variability in schedules offers an advantage for individuals with non-traditional availability
ASSUMPTION: Candidates may consider parallel roles in similar industries for a broader context of career options.
📝 Sample Projects
- Participating in local promotions and community engagement initiatives
- Contributing ideas for improving customer service strategies
- Assisting in training new team members on customer service protocols
ASSUMPTION: Projects often involve collaborative efforts to enhance service quality and operational efficiency.
❓ Key Questions to Ask During Interview
- What training programs does Domino's offer for employee development?
- Can you describe a typical workday for a customer service representative here?
- How does Domino's measure and reward customer service excellence?
- What growth opportunities exist beyond the customer service role?
- How is feedback from employees used to improve work processes?
ASSUMPTION: These questions aim to help candidates gauge role fit and growth potential within the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Prepare for a potential phone screening by reviewing your resume and key experiences
- Research Domino's company culture and employment expectations
- Attend the in-person interview with examples of customer service achievements
- Follow up with a thank you email post-interview demonstrating your continued interest
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
