Customer Service Rep(06965) - 3810 East Belknap Street

📌 Core Information

🔹 Job Title: Customer Service Rep(06965) - 3810 East Belknap Street

🔹 Company: Domino's

🔹 Location: Haltom City, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025 03:05:07 GMT+0000

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service to ensure a positive experience
• Handling customer orders promptly and efficiently
• Contributing to a team environment that supports the store's operational goals
• Ensuring compliance with health and safety regulations while maintaining store cleanliness

ASSUMPTION: The role requires a proactive approach to problem-solving and a strong emphasis on customer satisfaction, inferred from the need for personality and people skills mentioned in the description.

📋 Key Responsibilities

✅ Take and process telephone and in-person orders

✅ Prepare food items according to company standards

✅ Maintain cleanliness of equipment and facility

✅ Stock ingredients from delivery area to storage and work operational systems

✅ Carry out regular inventory checks and complete associated paperwork

ASSUMPTION: The ability to rapidly switch tasks is assumed given the dynamic and fast-paced environment mentioned.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum age of 16 years

Required Skills:

• Basic math skills for cash handling and order calculations
• Effective verbal and written communication skills
• Capacity to operate kitchen equipment safely

Preferred Skills:

• Experience in a customer service or retail environment
• Able to work flexible hours including weekends and evenings

ASSUMPTION: Preferred skills are inferred from the dynamic nature of the job and the necessity to meet customer demands.

💰 Compensation & Benefits

Salary Range: Not specified, typically competitive based on industry standards

Benefits:

• Employee discounts on food and beverages
• Opportunities for career advancement
• On-the-job training and skill development

Working Hours: Approximately 40 hours per week, with flexible scheduling options available for part-time and full-time positions

ASSUMPTION: Compensation and hours likely offer flexibility as inferred from the reference to balancing work with personal life.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants - a highly customer-focused industry with innovation and brand recognition playing key roles

Company Size: 10,001+ employees, indicating substantial resources and diverse career opportunities

Founded: 1960, with a strong legacy in the pizza delivery segment

Company Description:

• Known for its fun and innovative approach to computing advancements
• Pioneering in digital ordering and customer engagement technologies
• Commitment to quality service and product

Company Specialties:

• Pizza and sandwich creation and delivery
• Technology-driven marketing strategies
• Data analytics for operational improvement

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company leverages its global presence to offer innovative products and services, a plausible assumption given its size and industry leadership.

📊 Role Analysis

Career Level: Entry-level, ideal for gaining initial customer service experience

Reporting Structure: Customer Service Reps typically report to Store Managers or Assistant Managers

Work Arrangement: Fully on-site at the designated store location

Growth Opportunities:

• Potential transition to management roles within Domino’s
• Training and development programs
• Enterprise-level understanding of Domino's operations

ASSUMPTION: Career advancement possibilities are inferred from the company's fast growth and promotion of former customer service reps to franchise owners.

🌍 Location & Work Environment

Office Type: Domino's retail store environment

Office Location(s): 3810 East Belknap Street, Haltom City, Texas

Geographic Context:

• Located in a busy commercial area with high customer traffic
• Close proximity to residential neighborhoods and potential customer base
• Part of a supportive community known for embracing local businesses

Work Schedule: Includes weekends and evenings, accommodating various personal schedules and availability

ASSUMPTION: The location is strategically placed to maximize customer engagement and brand visibility.

💼 Interview & Application Insights

Typical Process:

• Online application submission via company career site
• Initial telephone screening with HR or Store Manager
• In-person or video interview with hiring manager

Key Assessment Areas:

• Customer service orientation
• Ability to work in a team
• Time management and multitasking proficiency

Application Tips:

• Highlight any experience in retail or food service
• Showcase communication and interpersonal skills
• Prepare examples of how you handle stressful situations or difficult customers

ATS Keywords: Customer Service, Communication Skills, Teamwork, Inventory Management, Cash Handling

ASSUMPTION: The interview process likely includes operational scenarios to assess problem-solving skills.

🛠️ Tools & Technologies

• Restaurant management software
• Point of Sale (POS) systems
• Basic office and communication tools (phones, computers)

ASSUMPTION: Use of the latest digital order processing tools is implied by Domino's strong technological orientation.

👔 Cultural Fit Considerations

Company Values:

• Customer satisfaction
• Innovation and technology advancement
• Teamwork and community involvement

Work Style:

• Fast-paced, requiring quick adaptability
• Team-oriented with emphasis on collaboration
• Focus on efficiency and quality control

Self-Assessment Questions:

• Can you maintain composure in a fast-paced environment?
• Do you thrive when working as part of a team?
• Are you able to handle customer interactions professionally?

ASSUMPTION: The company’s culture supports personal growth through strong team dynamics and community support.

⚠️ Potential Challenges

• Adapting to a fast-paced working environment
• Meeting high standards for customer service and product quality
• Handling customer complaints or difficult situations
• Physical demands of the job such as lifting and standing for long periods

ASSUMPTION: Challenges include physical and mental demands typical of the restaurant industry.

📈 Similar Roles Comparison

• Customer service roles in fast food vs. sit-down dining
• Retail customer service with different pace and customer interaction intensity
• Part-time vs. full-time roles in terms of advancement opportunities and benefits

ASSUMPTION: The comparison assumes competitors provide varying job scopes and advancement paths due to industry differences.

📝 Sample Projects

• Improving customer satisfaction scores through enhanced service protocols
• Efficient inventory management practices to reduce waste
• Implementation of new technology to streamline order processing

ASSUMPTION: Projects focus on store efficiency and customer satisfaction based on operational role focus.

❓ Key Questions to Ask During Interview

• What are the most important skills for success in this role?
• How is performance evaluated for this position?
• What opportunities exist for professional development?
• How does Domino's support work-life balance?
• Can you describe the typical career progression from this role?

ASSUMPTION: Question topics assume candidates will inquire about growth, evaluation, and company culture.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to provide details on relevant past work experience
• Highlight key skills and attributes in your application
• Ensure contact information is up to date for HR to reach you
• Follow up with the hiring manager if details are not received within two weeks

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.