Customer Service Rep(06982) - 900 Henderson Street

📌 Core Information

🔹 Job Title: Customer Service Representative (06982) - 900 Henderson Street

🔹 Company: Domino's

🔹 Location: Fort Worth, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service by taking and processing orders efficiently.
• Ensuring the cleanliness and organization of the store environment.
• Operating and maintaining various equipment used in pizza production.
• Stocking and managing inventory within the store.

ASSUMPTION: The role is suitable for those looking for both part-time and full-time positions, providing opportunities for work-life balance. Details regarding flexible scheduling are inferred from the description's emphasis on accommodating various lifestyles.

📋 Key Responsibilities

✅ Take and process telephone orders.

✅ Operate and maintain store equipment safely.

✅ Stock ingredients and manage inventory effectively.

✅ Prepare products and ensure high standards in food quality.

✅ Maintain cleanliness and sanitation standards in the facility.

ASSUMPTION: Responsibilities such as cash handling are implied due to the need for processing orders and transactions.

🎯 Required Qualifications

Education: Not specified

Experience: Entry-level, 0-2 years of experience in customer service or related field

Required Skills:

• Strong verbal and written communication skills
• Basic math skills for handling transactions
• Attention to detail and organizational skills

Preferred Skills:

• Previous experience in restaurant or retail environment
• Familiarity with POS systems

ASSUMPTION: Minimum educational requirements are not emphasized, suggesting a focus on skill proficiency over formal education.

💰 Compensation & Benefits

Salary Range: Not specified. Industry standards suggest competitive hourly wages, especially for entry-level positions.

Benefits:

• Flexible scheduling
• Potential for career advancement
• Opportunities for skill development

Working Hours: Up to 40 hours per week, with both part-time and full-time opportunities available.

ASSUMPTION: Benefits likely include discounts on food products and potential for tips, based on standard industry practices.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant sector with a focus on pizza delivery.

Company Size: 10,001+ employees worldwide, indicating a large support network and diverse opportunities.

Founded: 1960, with a strong history of innovation and growth in the fast-food industry.

Company Description:

• Leading player in pizza delivery with global reach in over 90 markets.
• Innovative approach to technology and customer service.
• Continuous development and introduction of new products and services.

Company Specialties:

• Pizza and food innovation
• Advanced marketing strategies
• Technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company places a strong emphasis on technology integration in delivery and customer service, inferred from its use of advanced apps and data analytics.

📊 Role Analysis

Career Level: Entry-level position suitable for those starting in the workforce.

Reporting Structure: Reports to store manager or shift supervisor.

Work Arrangement: Strictly on-site at the designated store location.

Growth Opportunities:

• Advancement to management roles within the store
• Potential to become a franchise owner
• Opportunity to work in corporate operations

ASSUMPTION: Career progression is actively encouraged, as reflected in the potential for advancement to upper management or franchise ownership.

🌍 Location & Work Environment

Office Type: Retail store environment with food preparation areas.

Office Location(s): 900 Henderson Street, Fort Worth, Texas

Geographic Context:

• Fort Worth is part of the Dallas-Fort Worth metroplex, providing a rich urban culture.
• Access to a broader network of career opportunities across various industries.
• Exposed to diverse community demographic.

Work Schedule: Flexible schedules that allow for both morning and evening shifts.

ASSUMPTION: The store's strategic location offers exposure to significant customer traffic, influencing sales experience.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission
• Phone interview with hiring manager
• On-site interview to assess fit and operational skills

Key Assessment Areas:

• Customer service skills
• Ability to work in a team and independently
• Adaptability to fast-paced environments

Application Tips:

• Highlight relevant experience and skills in food service or customer service.
• Demonstrate a dynamic and friendly demeanor.
• Prepare to discuss past experiences contributing to team success.

ATS Keywords: Customer service, food preparation, inventory management, teamwork, adaptability.

ASSUMPTION: The application process may include practical demonstrations of skill or scenario-based questioning, based on typical industry practices.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Computerized inventory systems
• Standard food preparation equipment

ASSUMPTION: Familiarity with these tools is beneficial, although on-the-job training will be provided to ensure proficiency.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality service
• Diversity and inclusion within the workplace
• Empowerment through growth opportunities

Work Style:

• Focus on teamwork and collaboration
• Adaptable to quickly changing conditions
• Emphasis on maintaining a positive work environment

Self-Assessment Questions:

• Can I work effectively in a fast-paced, dynamic environment?
• Am I able to communicate clearly and effectively with customers and teammates?
• Do I thrive in roles that require multitasking?

ASSUMPTION: The description suggests a culture of inclusivity and growth, ideal for individuals who value diversity and personal development.

⚠️ Potential Challenges

• High-pressure environment during peak hours
• Requirement to handle occasional physical demands
• Balancing multiple tasks simultaneously
• Maintaining composure with difficult customers

ASSUMPTION: Challenges are inferred from the typical environment of a busy customer service role within retail and food service industries.

📈 Similar Roles Comparison

• Higher potential for advancement compared to smaller franchises
• More structured training programs than indie pizza shops
• Wide network opportunities owing to the company's global presence

ASSUMPTION: Role comparisons are drawn from Domino's organizational size and standard industry practices.

📝 Sample Projects

• Initiatives to improve customer satisfaction scores
• Programs to streamline order processing times
• inventory management systems improvements

ASSUMPTION: Sample projects reflect potential contributions a candidate may be involved in, based on job requirements.

❓ Key Questions to Ask During Interview

• What growth opportunities are available for an entry-level employee?
• Can you describe the team dynamics within this store?
• What challenges does this store face during peak hours?
• How does Domino's support continuous learning and development?
• What are some key performance metrics used in this role?

ASSUMPTION: Questions are oriented towards understanding growth potential, team culture, and performance metrics essential for success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant experience in customer service and foundational skills.
• Prepare for a potential phone or video interview by reviewing key skills and company values.
• Dressing appropriately for an on-site interview could include company-related attire.
• Follow up with the hiring team post-interview to express continued interest.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.