Customer Service Rep(06991) - 1428 Wooded Acres Dr, Ste. 130

📌 Core Information

🔹 Job Title: Customer Service Rep(06991) - 1428 Wooded Acres Dr, Ste. 130

🔹 Company: Domino's

🔹 Location: Waco, Texas, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing excellent customer service in a high-paced environment.
• Handling order preparation, processing, and execution.
• Participating in the day-to-day operations of the store.
• Maintaining cleanliness and organization of the facility.

ASSUMPTION: The use of engaging language suggests an emphasis on dynamic, adaptable candidates who thrive in a bustling environment.

📋 Key Responsibilities

✅ Operate all store equipment efficiently and safely.

✅ Stock and manage ingredients and inventory.

✅ Prepare products and ensure quality standards are upheld.

✅ Receive and process telephone and walk-in orders.

✅ Maintain cleanliness of equipment and facilities.

ASSUMPTION: Responsibilities are diverse to ensure adaptability in daily tasks and potential growth into higher positions.

🎯 Required Qualifications

Education: No specific educational requirements beyond the ability to perform basic math tasks.

Experience: Prior experience not required, but a plus.

Required Skills:

• Basic math competency
• Strong verbal communication skills
• Customer service and interpersonal skills

Preferred Skills:

• Previous customer service experience
• Problem-solving under pressure

ASSUMPTION: Candidates should be comfortable in customer-facing roles and quick learners, given the range of tasks.

💰 Compensation & Benefits

Salary Range: Not specified, potentially aligning with industry standards for entry-level positions.

Benefits:

• Flexible scheduling
• Opportunities for advancement
• Comprehensive training and orientation

Working Hours: Full-time with 40-hour work weeks, with flexibility for balancing school or other commitments.

ASSUMPTION: While financial compensation is unspecified, non-monetary incentives like growth potential and flexible hours add substantial value.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, focused on pizza delivery and franchise operations.

Company Size: 10,001+ employees, implying strong organizational support and potential for diverse career paths.

Founded: 1960 in Ann Arbor, MI

Company Description:

• Globally recognized brand with innovation in pizza delivery technology.
• Diverse franchise network with opportunities for advancement.
• Strong commitment to employee development and customer satisfaction.

Company Specialties:

• Pizza
• Data Analytics & Technology
• Digital Marketing

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company’s size and global presence suggest ample resources and support for employee growth.

📊 Role Analysis

Career Level: Entry-level with potential for advancement into management.

Reporting Structure: Typically reports to in-store management or franchise owners.

Work Arrangement: On-site, active role with diverse responsibilities.

Growth Opportunities:

• Advancement into supervisory or managerial roles.
• Potential to transition to franchise ownership.
• Skill development in customer service and operations.

ASSUMPTION: Strong performance may lead to roles beyond the initial entry-level position.

🌍 Location & Work Environment

Office Type: Retail/storefront environment within the pizza delivery sector.

Office Location(s): Located on Wooded Acres Dr, enhancing accessibility for the Waco community.

Geographic Context:

• Local neighborhood with potential customer base in Waco.
• Integrated into a supportive community area.
• Operational flexibility aligning with local demand.

Work Schedule: Varies with demand, offering flexibility for part-time or full-time.

ASSUMPTION: The store’s location facilitates strong community interactions and supports neighborhood engagement.

💼 Interview & Application Insights

Typical Process:

• Initial application and resume submission
• Interview with store manager or recruitment personnel
• On-site trial or observation

Key Assessment Areas:

• Customer service aptitude
• Adaptability and multitasking
• Communication skills

Application Tips:

• Highlight experience in customer-facing roles
• Showcase adaptability and eagerness to learn
• Prepare to discuss availability and working hours flexibility

ATS Keywords: Customer Service, Communication, Order Processing, Teamwork

ASSUMPTION: The application process is straightforward but values interpersonal skills and a proactive attitude.

🛠️ Tools & Technologies

• POS Systems and order management software
• Telephonically driven customer service tools
• Basic kitchen equipment and technology

ASSUMPTION: Familiarity with retail technology and telecommunication tools is beneficial.

👔 Cultural Fit Considerations

Company Values:

• Commitment to diversity and inclusion
• Focus on teamwork and collaboration
• Dedication to customer satisfaction

Work Style:

• Energetic and fast-paced
• Adaptable to changing demands
• Collaborative team environment

Self-Assessment Questions:

• Do I enjoy working with a team to meet customer needs?
• Am I comfortable in a fast-paced environment?
• Can I adapt to different roles as necessary?

ASSUMPTION: The company culture is dynamic, promoting inclusiveness and team-driven success.

⚠️ Potential Challenges

• Handling multiple customer requests during peak times
• Maintaining quality control when under pressure
• Adapting to variable shift patterns
• Working in a warm and bustling kitchen environment

ASSUMPTION: Candidates should be prepared for the physical demands and customer interaction challenges inherent in the role.

📈 Similar Roles Comparison

• Comparison to cashier roles with added food preparation responsibilities
• More opportunity for advancement than typical retail roles
• Greater emphasis on customer interaction compared to warehouse jobs

ASSUMPTION: Diverse skill requirements make this role more dynamic compared to singularly focused positions.

📝 Sample Projects

• Executing a customer service strategy for a weekly promotion
• Implementing strategies for inventory management
• Participating in team-building and store efficiency projects

ASSUMPTION: Projects aim to enhance customer satisfaction and operational efficiency.

❓ Key Questions to Ask During Interview

• What does a typical day look like for a customer service representative?
• What are the biggest challenges in this role?
• How does Domino’s support career growth and development?
• What opportunities exist for transitioning into management roles?
• How does your team handle peak service times?

ASSUMPTION: Questions focus on role expectations, growth potential, and team dynamics.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for an initial interview with the local store management
• Demonstrate your eagerness to learn and adapt
• Ensure you are clear about your availability to discuss potential schedules

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.