Customer Service Rep(07024) - 3840 Pacific Avenue East, Suite C 101

📌 Core Information

🔹 Job Title: Customer Service Rep(07024) - 3840 Pacific Avenue East, Suite C 101

🔹 Company: Domino's

🔹 Location: Tacoma, Washington, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 Years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Receiving and processing telephone orders
• Operating equipment and preparing products
• Stocking ingredients and maintaining inventory
• Ensuring cleanliness and safety standards

ASSUMPTION: The role requires multi-tasking capabilities due to the variety of tasks listed, suggesting a dynamic and hands-on work environment.

📋 Key Responsibilities

✅ Operate all equipment safely and efficiently

✅ Stock ingredients from delivery areas to storage

✅ Prepare various menu products

✅ Receive and accurately process telephone orders

✅ Take inventory and complete paperwork

✅ Clean equipment and facilities daily

ASSUMPTION: These tasks imply a fast-paced environment where attention to detail and precision are crucial for maintaining operational efficiency.

🎯 Required Qualifications

Education: Not specified (assumed High School Diploma or equivalent preferred)

Experience: 0-2 years of experience in customer service or related field

Required Skills:

• Strong communication skills
• Basic mathematical operations
• Ability to stand for long periods

Preferred Skills:

• Experience with inventory management
• Proficient in handling customer inquiries

ASSUMPTION: Educational requirements are not specified but a high school diploma or equivalent could be a baseline expectation for similar roles.

💰 Compensation & Benefits

Salary Range: $16.66 per hour, plus tips

Benefits:

• Paid sick leave per WA State law
• Employer-sponsored medical benefits for qualifying full-time employees
• Employee discounts

Working Hours: 40 hours per week

ASSUMPTION: The compensation reflects entry-level industry standards, supplemented by benefits that enhance job appeal.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, offering a large network and numerous opportunities for career growth

Founded: 1960 in Ann Arbor, MI

Company Description:

• One of the world’s leading pizza delivery companies
• Focused on innovation and quality
• Operates in over 90 markets globally

Company Specialties:

• Pizza
• Technology and Innovation
• Data Analytics and Marketing

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company’s broad geographic footprint suggests a stable employer with opportunities in various locations.

📊 Role Analysis

Career Level: Entry-level, suitable for individuals seeking initial experience in customer service

Reporting Structure: Likely reports to shift managers or store managers

Work Arrangement: Primarily on-site due to the nature of food preparation and customer interactions

Growth Opportunities:

• Potential for promotion to supervisory roles
• Skill development in customer service and operations
• Eligibility for employer-sponsored training programs

ASSUMPTION: The role presents an entry point for individuals aiming for career growth within the company, given the supportive infrastructure.

🌍 Location & Work Environment

Office Type: Retail food service location

Office Location(s): 3840 Pacific Avenue East, Suite C 101

Geographic Context:

• Located in Tacoma, WA
• Accessibility via public transportation
• Proximity to local amenities

Work Schedule: Shifts likely span typical retail hours, with some variability

ASSUMPTION: The physical work setting and schedule likely require flexibility and adaptability to meet service demands.

💼 Interview & Application Insights

Typical Process:

• Submit an online application
• Participate in a phone screening
• Attend an in-person interview

Key Assessment Areas:

• Communication skills
• Ability to handle multiple tasks
• Customer service aptitude

Application Tips:

• Highlight relevant customer service experience
• Emphasize teamwork and adaptability
• Prepare to discuss scenarios demonstrating problem-solving skills

ATS Keywords: Customer service, communication, inventory management, order processing, equipment operation

ASSUMPTION: The application process likely involves evaluating both interpersonal skills and alignment with company culture.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Standard telephone communication
• Basic food preparation tools

ASSUMPTION: Proficiency in using basic technology and tools in a fast-paced environment is expected.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Innovation and quality
• Teamwork and collaboration

Work Style:

• Hands-on and dynamic
• Focused on meeting customer needs
• Requires adaptability and quick thinking

Self-Assessment Questions:

• Do you thrive in fast-paced environments?
• Are you comfortable with physical tasks?
• Can you effectively balance multiple priorities?

ASSUMPTION: The role suits individuals who are proactive, enjoy customer interaction, and appreciate being part of a team-oriented culture.

⚠️ Potential Challenges

• High-pressure work conditions, particularly during peak hours
• Physical demands including standing and lifting
• Varying temperature exposures
• Need for quick adaptation to customer flow and demand

ASSUMPTION: Candidates should be prepared for the physical and mental demands of the role, which include high endurance and stress management.

📈 Similar Roles Comparison

• Comparable to roles in other fast-food chains
• Similar customer service expertise requirements
• Equivalent entry-level compensation

ASSUMPTION: The role offers a competitive entry point similar to other major food retail chains, providing foundational skills in service and operations.

📝 Sample Projects

• Streamlining in-store order processing systems
• Developing a customer feedback loop
• Optimizing ingredient stock management

ASSUMPTION: Practical project examples relate to operational efficiency and customer experience improvements, vital in a service-oriented role.

❓ Key Questions to Ask During Interview

• What does a typical shift look like for a customer service representative?
• How are tips distributed among staff?
• What growth opportunities exist within the store and company at large?
• What are the biggest challenges faced by your team?
• How would success be measured for this role?

ASSUMPTION: These questions help assess both the role's day-to-day and strategic alignment with personal career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential phone screening with HR
• Attend any scheduled interviews punctually
• Review company values and customer service standards as part of preparation
• Follow-up post-interview with a thank-you note or email

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.