Customer Service Rep(07102) - 1905 Bridgeport Way W Ste D

📌 Core Information

🔹 Job Title: Customer Service Representative (07102) - 1905 Bridgeport Way W Ste D

🔹 Company: Domino's

🔹 Location: University Place, Washington, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating and maintaining equipment within the store
• Stocking and managing inventory of ingredients
• Preparing and processing food products and telephone orders
• Maintaining cleanliness and safety standards

ASSUMPTION: This role is largely operational, focusing on food preparation and customer interactions. It requires multi-tasking skills and attention to detail due to the food safety standards inherent in this industry.

📋 Key Responsibilities

✅ Operate all equipment within the store

✅ Stock ingredients from delivery to the storage and work areas

✅ Prepare food products according to set standards

✅ Receive and process telephone orders efficiently

✅ Take inventory and complete associated paperwork

✅ Clean equipment and facilities daily

ASSUMPTION: These responsibilities are common in entry-level roles at Domino’s, emphasizing operational and customer service skills.

🎯 Required Qualifications

Education: Not specified, generally requires a high school diploma or equivalent

Experience: 0-2 years in a similar role preferred

Required Skills:

• Strong verbal and written communication skills
• Basic mathematical abilities for transactions
• Attention to detail for food preparation and order accuracy

Preferred Skills:

• Previous experience in a fast-food or customer service environment
• Experience with point-of-sale systems

ASSUMPTION: Communication, basic math, and teamwork are crucial for this role, given the interactive and transactional nature of food service settings.

💰 Compensation & Benefits

Salary Range: $16.66 per hour plus tips

Benefits:

• Paid sick leave as per Washington State law
• Employer-sponsored medical benefits for qualifying full-time employees
• Employee discounts on meals

Working Hours: 40 hours per week, flexibility based on store needs

ASSUMPTION: Compensation is competitive for the industry and location, with benefits primarily focusing on health and employee well-being.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant and Food Services, specifically pizza and fast food delivery

Company Size: 10,001+ employees, offering a broad network and diverse career opportunities

Founded: 1960, significant history in the fast-food sector

Company Description:

• Known for innovation in the food delivery space
• Focused on improving service and product offerings continuously
• International presence with over 17,100 stores globally

Company Specialties:

• Pizza and Sandwiches
• Technology and Digital Innovations
• Marketing and Data Analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's is an established leader in the global food delivery market, which provides stability and potential growth opportunities for employees.

📊 Role Analysis

Career Level: Entry-level, suitable for gaining experience in customer service and operations

Reporting Structure: Likely reports to a Store Manager or Shift Supervisor

Work Arrangement: Structured, on-site within a retail store environment

Growth Opportunities:

• Potential to advance to supervisory roles
• Opportunity to develop skills in customer service and management
• Exposure to franchise operations and business strategies

ASSUMPTION: Early-career role that offers foundational skills and entry into the broader service or retail industry.

🌍 Location & Work Environment

Office Type: On-site store operations

Office Location(s): University Place, Washington

Geographic Context:

• Located in a suburban area, offering local community interaction
• Accessible by local transport for commuting staff
• Part of a vibrant locale with diverse customer base

Work Schedule: Typically adheres to retail hours, may include evenings and weekends based on store hours

ASSUMPTION: The work environment is dynamic and customer-facing, requiring adaptability to changing demands.

💼 Interview & Application Insights

Typical Process:

• Initial application through Domino's career portal
• Telephone or in-person interview with hiring manager
• Demonstration of customer service skills and situational responses

Key Assessment Areas:

• Communication skills and customer interaction ability
• Problem-solving skills in a fast-paced environment
• Basic mathematical computations and accuracy

Application Tips:

• Highlight any past customer service experience
• Showcase ability to multi-task and handle stress
• Emphasize flexibility with work hours

ATS Keywords: Customer Service, Order Processing, Inventory Management, Food Preparation

ASSUMPTION: The hiring process emphasizes customer-oriented skills and flexibility to adapt to service demands.

🛠️ Tools & Technologies

• Point-of-sale systems
• Pizza preparation equipment
• Standard office tools for paperwork and communication

ASSUMPTION: Familiarity with basic operations technology and equipment is beneficial for efficiency in the role.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Innovation and constant improvement
• Team collaboration and corporate culture of fun

Work Style:

• Hands-on with a focus on teamwork
• Adaptability to changing tasks and priorities
• Customer-focused approach to problem-solving

Self-Assessment Questions:

• Can you handle multitasking in a high-paced environment?
• Are you comfortable working directly with customers?
• Do you have the flexibility to work shift hours, including weekends?

ASSUMPTION: A good cultural fit requires enthusiasm, customer service orientation, and a willingness to contribute to team success.

⚠️ Potential Challenges

• Managing multiple tasks under time constraints
• Adapting to varying customer demands and preferences
• Handling physically demanding tasks such as lifting and bending
• Working in various temperature conditions throughout the store

ASSUMPTION: Candidates will need strong resilience and adaptability to thrive in this fast-paced work environment.

📈 Similar Roles Comparison

• Similar to fast-food crew member roles in terms of tasks and customer interaction
• Requires more focused teamwork compared to individual desk jobs
• Physical demands align with roles in manufacturing and warehouse settings

ASSUMPTION: The role is typical of positions in the quick-service restaurant sector requiring physical labor and customer engagement.

📝 Sample Projects

• Inventory restocking and management projects
• Store cleanliness and maintenance enhancements
• Customer service improvement initiatives

ASSUMPTION: Projects within this role are likely operationally focused to enhance service delivery and operational efficiency.

❓ Key Questions to Ask During Interview

• What are the most significant challenges faced by customer service reps in the store?
• How is performance measured for team members?
• What growth opportunities exist within the company?
• How are shift schedules managed to accommodate employee needs?
• What is the typical career progression for someone in this role?

ASSUMPTION: These questions can provide insight into growth, expectation management, and work-life balance within the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a potential customer service skills assessment
• Follow up with the hiring manager post-interview
• Ensure availability for flexible scheduling discussions
• Review company resources on customer interaction best practices

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.