Customer Service Rep(07185) - 517 S. 9th Avenue

📌 Core Information

🔹 Job Title: Customer Service Rep(07185) - 517 S. 9th Avenue

🔹 Company: Domino's

🔹 Location: Walla Walla, Washington, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service with a friendly attitude
• Managing order processing and ensuring timely delivery
• Maintaining cleanliness and organization of the store
• Operating equipment and stocking ingredients efficiently

ASSUMPTION: The job emphasizes customer interaction and operational efficiency within the fast-paced environment of a Domino's store, as suggested by the job description's focus on customer service and teamwork required to meet high standards.

📋 Key Responsibilities

✅ Take and process telephone orders

✅ Prepare and stock pizza and menu items

✅ Maintain store cleanliness and operational equipment

✅ Perform inventory management and paperwork tasks

✅ Engage with customers to ensure satisfaction

ASSUMPTION: Responsibilities encompass both customer-facing and back-end store operations, indicating a need for versatility and adaptability.

🎯 Required Qualifications

Education: Not specified, but must be at least 16 years old

Experience: 0-2 years in customer service or a similar role

Required Skills:

• Strong verbal and written communication abilities
• Basic math skills for handling transactions
• Ability to operate a computer and relevant equipment

Preferred Skills:

• Experience in food service or a retail environment
• Capable of multitasking in a high-stress environment

ASSUMPTION: Minimal formal education requirements suggest the role is entry-level, ideal for students or individuals seeking initial work experience.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, entry-level customer service roles at Domino's might offer minimum wage to slightly above, depending on location.

Benefits:

• Flexible working hours suitable for students or secondary employment
• Opportunities for advancement within the company
• Training and development programs

Working Hours: 40 hours per week, with potential for part-time arrangements

ASSUMPTION: Flexibility in scheduling reflects the company's need to accommodate various lifestyles and availability, a common trait in service industry roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants, with a focus on quick-service delivery

Company Size: Over 10,001 employees worldwide

Founded: 1960, with a long-standing reputation in pizza delivery

Company Description:

• Leading brand in the global pizza delivery market
• Strong focus on technology and innovation in service delivery
• Commitment to employee growth and customer satisfaction

Company Specialties:

• Pizza and fast food delivery
• Technology and digital innovation in customer engagement
• Marketing and franchise operations

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: A large company size and established market presence suggest ample opportunities for career advancement and skill development.

📊 Role Analysis

Career Level: Entry-level position

Reporting Structure: Reports to store manager or shift supervisor

Work Arrangement: On-site, with potential for flexible scheduling

Growth Opportunities:

• Progression to managerial roles within a Domino's store
• Path towards franchise ownership for driven individuals
• Development of critical skills applicable in various industry roles

ASSUMPTION: Growth opportunities are significant in a franchise model, where individual performance is quickly recognized and rewarded through promotion.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): 517 S. 9th Avenue, Walla Walla, Washington

Geographic Context:

• Walla Walla offers a small-town atmosphere with a supportive community
• The area features a mix of urban convenience and rural charm
• Known for its wine production and cultural festivals, providing a rich local culture

Work Schedule: Includes evenings and weekends, aligning with peak delivery times

ASSUMPTION: The role's location in Walla Walla suggests potential for community engagement and a work-life balance favorable to those valuing smaller community settings.

💼 Interview & Application Insights

Typical Process:

• Submit application online through the Domino's career portal
• Initial phone screening with HR or store manager
• On-site interview with store management

Key Assessment Areas:

• Customer service acumen
• Ability to work in fast-paced environments
• Flexibility in schedule and task management

Application Tips:

• Highlight any previous customer service experience
• Demonstrate adaptability and willingness to learn
• Show enthusiasm for the food service industry

ATS Keywords: Customer Service, Communication Skills, Teamwork, Time Management

ASSUMPTION: The interview process emphasizes practical skills and cultural fit over extensive professional experience, valuing potential and attitude.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Computerized order tracking and stock management tools
• Pizza making and kitchen equipment

ASSUMPTION: Familiarity with basic kitchen tools and computer systems will be beneficial, though on-the-job training is likely provided.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality service and product
• Employee growth and development
• Innovation in service delivery

Work Style:

• Fast-paced and dynamic
• Collaborative team environment
• Focused on efficiency and customer satisfaction

Self-Assessment Questions:

• Am I comfortable working in a high-demand food service environment?
• Can I adapt to varying work hours that include nights and weekends?
• Do I enjoy working as part of a team to achieve shared goals?

ASSUMPTION: Aligning with Domino's value-driven culture is crucial, suggesting that team-oriented and customer-focused applicants will thrive.

⚠️ Potential Challenges

• Handling rush hour pressures
• Managing diverse customer interactions
• Adapting to variable shift patterns
• Physical demands such as lifting and extended periods standing

ASSUMPTION: The role will present physical and mental challenges characteristic of food service roles, demanding resilience and composure.

📈 Similar Roles Comparison

• Similar customer service positions in retail such as cashiers or front desk associates
• Food service roles in fast-food chains like McDonald's or Pizza Hut
• Part-time positions in hospitality that require strong interpersonal skills

ASSUMPTION: Comparisons highlight mutual competencies required across retail and service industries, focusing on customer interaction and operational support.

📝 Sample Projects

• Organizing and leading a pizza promo event
• Enhancing store layout for improved customer service flow
• Developing a customer feedback loop to improve service quality

ASSUMPTION: Sample projects would likely be informal, customer-focused initiatives led by employees seeking to enhance store operations and customer engagement.

❓ Key Questions to Ask During Interview

• What is the typical career progression for a customer service representative at Domino's?
• How does Domino's support work-life balance for team members?
• What training programs are available for skill development?
• Can you describe a typical shift here at this location?
• How does the team handle busy periods and peak times?

ASSUMPTION: Asking these questions can help applicants gauge fit and understand potential growth, work environment, and support structures.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to discuss your customer service experience and availability
• Consider visiting the store to express interest and gather insights
• Follow up with an email or call to demonstrate enthusiasm
• Arrive early for your interview to observe the store’s operation

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.