Customer Service Rep(07223) - 383 N. Pacific Highway

📌 Core Information

🔹 Job Title: Customer Service Rep(07223) - 383 N. Pacific Highway

🔹 Company: Domino's

🔹 Location: Woodburn, Oregon, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: Mon Mar 31 2025 01:47:52 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operate all store equipment and maintain inventory
• Prepare products following company procedures
• Receive and process telephone orders efficiently
• Maintain cleanliness of the equipment and facility

ASSUMPTION: This role focuses on in-store customer service operations, which include product preparation, order processing, and maintaining store facilities.

📋 Key Responsibilities

✅ Operate and manage store equipment

✅ Stock ingredients and maintain inventory

✅ Prepare and process customer orders

✅ Clean and maintain equipment and facility regularly

ASSUMPTION: Responsibilities are based on standard procedures typically required in a customer service role within a fast-paced retail environment.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of customer service experience

Required Skills:

• Excellent communication skills
• Basic math skills for handling transactions
• Ability to operate a computer for order processing

Preferred Skills:

• Navigational skills for potential driving duties
• Previous experience in food service or similar industry

ASSUMPTION: Basic customer service skills and some familiarity with store operations are necessary, while driving-related skills may be preferred for potential delivery tasks.

💰 Compensation & Benefits

Salary Range: Not specified. Typically, customer service representatives in this sector earn minimum wage with opportunities for incremental raises.

Benefits:

• On-the-job training
• Potential employee discounts on products
• Flexible scheduling options

Working Hours: 40 hours per week

ASSUMPTION: Compensation is likely competitive for entry-level positions within the fast-food industry, and benefits align with similar roles.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurants

Company Size: 10,001+ employees, offering diverse opportunities across numerous locations

Founded: 1960

Company Description:

• One of the world's top public restaurant brands
• Focused on innovation and customer satisfaction
• Operates in approximately 17,100 stores worldwide

Company Specialties:

• Pizza and sandwiches
• Marketing and advertising
• Technology and data analytics

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: The company is recognized for its innovation and strong market presence, providing a dynamic work environment.

📊 Role Analysis

Career Level: Entry-level

Reporting Structure: Reports to store manager

Work Arrangement: On-site

Growth Opportunities:

• Potential for advancement to supervisory roles
• Gain skills relevant to customer service and retail sectors
• Opportunities for broader company roles as experience grows

ASSUMPTION: This position offers foundational experience with possibilities for career progression within the company.

🌍 Location & Work Environment

Office Type: Customer-facing retail environment

Office Location(s): 383 N. Pacific Highway, Woodburn, Oregon

Geographic Context:

• Located in a well-traversed commercial area
• Accessible via public transit and car
• Dynamic working environment with varied tasks

Work Schedule: Full-time with possible shift variations

ASSUMPTION: The location offers a bustling work atmosphere with tasks that vary based on customer demand and operational needs.

💼 Interview & Application Insights

Typical Process:

• Application submission through Domino's career site
• Phone screening with HR or management
• In-person interview focused on situational questions

Key Assessment Areas:

• Customer service expertise
• Ability to handle stress and multitask
• Fit with team dynamics and company culture

Application Tips:

• Highlight previous customer service experience
• Demonstrate knowledge of the food service industry
• Emphasize adaptability and teamwork skills

ATS Keywords: Customer Service, Order Processing, Teamwork, Communication, Problem Solving

ASSUMPTION: Candidates should focus on showcasing relevant skills and adaptability to store operations and customer engagement.

🛠️ Tools & Technologies

• Point of Sale (POS) systems
• Pizza prep and handling tools (e.g., pizza cutter, peel)
• Computer and phone systems for order taking

ASSUMPTION: Candidates should familiarize themselves with basic retail and food service technologies to enhance their applications.

👔 Cultural Fit Considerations

Company Values:

• Commitment to quality and customer satisfaction
• Innovation and excellence
• Teamwork and passion for success

Work Style:

• Fast-paced and customer-focused
• Emphasis on team collaboration and efficiency
• Adaptability to shift work and varying tasks

Self-Assessment Questions:

• Can I thrive in a fast-paced customer service environment?
• Am I comfortable with physical tasks and long stand periods?
• Do I have a passion for delivering high-quality service?

ASSUMPTION: Prospective candidates should align with the company's values of customer satisfaction and operational excellence.

⚠️ Potential Challenges

• Adapting to fluctuating work conditions
• Balancing multiple tasks simultaneously
• Handling high volumes of customer orders
• Maintaining product quality under time pressure

ASSUMPTION: The role may involve significant physical effort and skill in managing dynamic customer interactions.

📈 Similar Roles Comparison

• Compared to similar positions, requires strong adaptability
• More customer-interactive than typical back-of-house roles
• Offers diverse experiences within the food retail sector

ASSUMPTION: This position aligns closely with other retail customer service roles but with specific demands of a fast-paced food production environment.

📝 Sample Projects

• Improving inventory organization and efficiency
• Streamlining order processing to reduce wait times
• Enhancing communication strategies for better customer service

ASSUMPTION: Projects focus on optimizing store operations and customer interaction processes.

❓ Key Questions to Ask During Interview

• What are the most common challenges faced in this role?
• How is performance evaluated for Customer Service Representatives here?
• What growth opportunities does Domino's offer?
• How does the team manage busy periods?
• What qualities do successful employees in this position usually demonstrate?

ASSUMPTION: Interview questions should focus on clarifying role expectations and potential growth in the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to discuss your relevant experience in customer service
• Highlight your adaptability and teamwork skills
• Be ready to explain your problem-solving approaches
• Follow up on your application after submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.