Customer Service Rep(07239) - 2323 SE 182nd Avenue

📌 Core Information

🔹 Job Title: Customer Service Rep(07239) - 2323 SE 182nd Avenue

🔹 Company: Domino's

🔹 Location: Portland, Oregon, United States

🔹 Job Type: On-site

🔹 Category: 📞 Customer Service

🔹 Date Posted: March 31, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Operating all store equipment efficiently
• Stocking ingredients and managing inventory
• Preparing products for customers
• Processing telephone and in-person orders

ASSUMPTION: The role is focused on enhancing customer satisfaction through efficient operations and accurate order processing, essential for customer service in a fast-paced, high-volume environment.

📋 Key Responsibilities

✅ Operate all equipment and prepare products

✅ Receive and process telephone orders

✅ Stock ingredients and take inventory

✅ Clean equipment and maintain the facility

ASSUMPTION: These responsibilities are typical for a customer service role in the food service industry and are designed to ensure smooth store operations and optimal customer service.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years of customer service experience preferred

Required Skills:

• Basic Math Skills
• Excellent Communication Skills
• Teamwork and Problem Solving

Preferred Skills:

• Physical stamina for extended standing and lifting
• Adaptability to varying workloads

ASSUMPTION: The job benefits from candidates with entry-level customer service experience but is designed to accommodate newcomers willing to learn and adapt.

💰 Compensation & Benefits

Salary Range: Not specified, but typically hourly for entry-level customer service roles

Benefits:

• On-the-job training and orientation
• Opportunities for career growth within Domino's
• Employee discounts and benefits

Working Hours: 40 hours per week with potential for overtime during peak hours

ASSUMPTION: Compensation likely follows industry standards for hourly jobs, with potential benefits derived from Domino's corporate policies.

📌 Applicant Insights

🔍 Company Context

Industry: Restaurant and food service

Company Size: 10,001+ employees worldwide

Founded: 1960, a long-established leader in pizza delivery

Company Description:

• Innovative franchise and corporate teams aiming to excel
• A global presence with 17,100 stores in 90+ markets
• Technological advancements like voice-ordering apps

Company Specialties:

• Pizza and Sandwiches
• Marketing and Technology
• Data Analytics and Digital Advertising

Company Website: https://jobs.dominos.com/dominos-careers/

ASSUMPTION: Domino's is likely to offer a dynamic work environment with a focus on innovation and customer satisfaction, ideal for those interested in the food service industry.

📊 Role Analysis

Career Level: Entry-level position suitable for individuals starting their careers

Reporting Structure: Reports to store manager or shift supervisor

Work Arrangement: On-site at Domino's location

Growth Opportunities:

• Career advancement to supervisory or managerial roles
• Skill development in customer service and business operations
• Opportunities to transition to other roles within the company

ASSUMPTION: Candidates may be able to progress rapidly given performance, benefiting from Domino's robust internal promotion policies.

🌍 Location & Work Environment

Office Type: Retail store environment with customer interaction

Office Location(s): 2323 SE 182nd Avenue, Portland, Oregon

Geographic Context:

• Located in a bustling city with diverse customers
• Convenient commuting options available in Portland
• Proximity to other retail and dining establishments

Work Schedule: Varying shifts including evenings and weekends to accommodate customer demand

ASSUMPTION: The job offers a vibrant work environment enhanced by customer interaction and team dynamics, providing meaningful experiences to those entering the workforce.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the company website
• Initial screening by human resources
• Interviews with store management

Key Assessment Areas:

• Customer service aptitude
• Communication and problem-solving skills
• Ability to handle physical demands of the job

Application Tips:

• Highlight relevant customer service experience
• Emphasize adaptability and eagerness to learn
• Prepare to discuss physical capabilities and availability

ATS Keywords: Customer Service, Communication Skills, Order Processing, Inventory Management

ASSUMPTION: A streamlined application process is expected, likely focused on selecting candidates with a passion for customer service and capability to perform job functions.

🛠️ Tools & Technologies

• POS systems for order entry
• Kitchens equipment for food preparation
• Telecommunication tools for customer interactions

ASSUMPTION: The role involves direct utilization of typical restaurant technologies, requiring basic training that is provided by Domino's as part of onboarding.

👔 Cultural Fit Considerations

Company Values:

• Innovation in customer service and product delivery
• Commitment to quality and teamwork
• Focus on customer satisfaction and community involvement

Work Style:

• Fast-paced and dynamic work environment
• Collaborative efforts with team members
• Requires flexibility and problem-solving skills

Self-Assessment Questions:

• Am I comfortable working in a fast-paced environment?
• Do I enjoy interacting with customers and being part of a team?
• Am I adaptable to changing work demands and flexible hours?

ASSUMPTION: A good cultural fit would be someone enthusiastic, adaptable, and dedicated to enhancing customer experiences.

⚠️ Potential Challenges

• Managing the physical demands of long standing periods and lifting heavy items
• Adapting to varying work conditions, including temperature fluctuations and cramped spaces
• Balancing multiple tasks during high customer volume times
• Efficiently processing orders while maintaining a high standard of customer service

ASSUMPTION: The role is physically demanding, requiring resilience and effective time management skills to tackle peak periods effectively.

📈 Similar Roles Comparison

• Similar entry-level roles exist in other fast-food and retail settings
• Opportunities for career growth through internal promotions may vary
• Position offers competitive skills such as customer interaction and inventory management

ASSUMPTION: Entry-level customer service roles in similarly sized companies may offer comparable opportunities with unique benefits and training programs.

📝 Sample Projects

• Efficiency-focused initiatives: Improving order processing times during peak hours
• Customer Satisfaction: Innovative ways to enhance customer interaction and service quality
• Inventory Management: Optimize restocking processes for better store readiness

ASSUMPTION: Sample projects are typical of customer service roles at established chains, focusing on efficiency and customer engagement improvements.

❓ Key Questions to Ask During Interview

• What are the key performance metrics for this position?
• How is success measured in this role?
• Are there opportunities for career advancement within the company?
• What training programs does Domino's provide to new members?
• What is the team culture like at this location?

ASSUMPTION: Engagement with the hiring team is vital to understand expectations and growth potential in this customer-centric role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare your resume highlighting customer service skills and relevant experience
• Dress appropriately for any interviews and be ready to discuss your adaptability and team collaboration
• Follow up with the hiring manager after the interview
• Consider discussing your enthusiasm for working with Domino's during the interview

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.